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  #49  
Old 11-05-2013, 12:18 PM
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Re: Getting "Vehicle phone requires service message"

Welcome to the forum! Latest is 13.38.52. If you do a search, all the info is already available on the forum.
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  #50  
Old 11-05-2013, 12:27 PM
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Re: Getting "Vehicle phone requires service message"

Thank you for welcoming me. I'm sorry I didn't search before posting. I will be heading to the dealer for my update!

Thanks.
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  #51  
Old 11-05-2013, 12:30 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by Bstock_v2 View Post
*** Maybe we can download and flash the software ourselves ???

Thanks.
Download available here for VIP members:
See post #1 of this thread.http://www.jeepgarage.org/f219/uconn...-66364-25.html
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  #52  
Old 11-05-2013, 12:33 PM
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Re: Getting "Vehicle phone requires service message"

I'm running 13.38.52
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  #53  
Old 11-05-2013, 01:44 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by Bstock_v2 View Post
Thank you for welcoming me. I'm sorry I didn't search before posting. I will be heading to the dealer for my update!

Thanks.
It is designed for you to do it yourself ... if you want to.

You will need the last 8 digits of your vin;

https://rsur.extra.chrysler.com/rsur/Uconnect.do


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  #54  
Old 11-05-2013, 01:58 PM
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Thumbs up Re: Getting "Vehicle phone requires service message"

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Originally Posted by bill_de View Post
It is designed for you to do it yourself ... if you want to.

You will need the last 8 digits of your vin;

https://rsur.extra.chrysler.com/rsur/Uconnect.do


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Just found that link myself - I will be downloading and attempting the update myself tonight! The forum is great - can't wait to contribute & learn from other knowledgeable & passionate jeep owners!
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  #55  
Old 11-05-2013, 03:33 PM
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Re: Getting "Vehicle phone requires service message"

Bill, your new signature pic is freaking me out!
But then, that was probably the idea.
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  #56  
Old 11-05-2013, 06:42 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by jacko15 View Post
Bill, your new signature pic is freaking me out!
But then, that was probably the idea.
I freaked me out when I first saw it. I meant to have it up for Halloween, but forgot.

It's temporary.


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  #57  
Old 11-06-2013, 01:19 AM
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Re: Getting "Vehicle phone requires service message"

Just picked up my 2014 Jeep GC Summit a week ago. I saw this once after a couple of days. Now it happens once every time I am in the car. "Vehicle phone requires service message" The light on the mirror also comes on. However the light will go off within a minute or two. I have the latest software version of 13.38.52. So I guess this version does not fix the issue.
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  #58  
Old 11-06-2013, 08:25 AM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by ray85158 View Post
Just picked up my 2014 Jeep GC Summit a week ago. I saw this once after a couple of days. Now it happens once every time I am in the car. "Vehicle phone requires service message" The light on the mirror also comes on. However the light will go off within a minute or two. I have the latest software version of 13.38.52. So I guess this version does not fix the issue.
If yours is anything like mine, it'll then magically disappear for a few days, then come back.
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  #59  
Old 11-06-2013, 08:47 AM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by PhatAssWJ View Post
If you're experiencing the notorious 'Vehicle phone requires service' error message, you need the new radio... Total replacement of the hardware, with the latest firmware. This is the ONLY way to fix the issue.
This isn't exactly true. When I got my Jeep it had 13.10 software and I never got the Phone Service issue, 13.19 is when it started. Now that I have 13.38, I haven't had the problem since. Dealers aren't just going to swap out a radio for those 2 reason, they are going to contact UConnect or Chrysler to see what the next steps are.
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  #60  
Old 11-12-2013, 09:46 PM
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Quote:
Originally Posted by ray85158 View Post
Just picked up my 2014 Jeep GC Summit a week ago. I saw this once after a couple of days. Now it happens once every time I am in the car. "Vehicle phone requires service message" The light on the mirror also comes on. However the light will go off within a minute or two. I have the latest software version of 13.38.52. So I guess this version does not fix the issue.
I've had the same issue- but received a voicemail from uConnext today. Essentially they said if you're having issues, they are aware and are referring customers to dealerships that have a "fix" available to them.

Did anyone else get a call? I'm running 13.38.52 and get the "vehicle phone requires service" message more frequently than with the factory build version (.28)

Cheers,
Ryan
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