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  #97  
Old 02-23-2014, 11:46 AM
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Quote:
Originally Posted by StaticFX View Post
if you are still getting this message and have the newest software, you most likely need a new radio. The think latest update was supposed to get rid of it.
Latest update did the trick for me. I also think that once the trial expiration period for uconnect will expire (and you will not renew ) than a lot of those problems will disappear.
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  #98  
Old 02-24-2014, 11:20 AM
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Re: Getting "Vehicle phone requires service message"

Adding my experience... Vehicle had 13.19 when I got it, after several months this message popped up one day and eventually would pop up just about every day.

Took it to the dealer, they installed 13.38 which didn't make a difference but found an issue with the antenna connections. This fixed the issue for about 3 weeks before it started showing up intermittently again before eventually returning to every day at some point. I installed 13.48 this weekend and haven't seen it since.

At this point I sort of expect it'll reappear after a couple of weeks, although it seems others have had increased success with 13.48 so I am optimistic. I'll keep everyone updated.

Honestly, I really don't care about this functionality so if the message does come back but will stop appearing when my trial period is up in July I'll just let it ride.
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  #99  
Old 02-24-2014, 09:02 PM
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I finally got around to updating to 13.48, and I continue to get the phone service error screen. Mine has been giving me this at every startup sine it was delivered on 11-8-13. The upgrade did seem to improve several other radio functions, the most noticeable was the SD card. The shuffle works better on the entire database, but I still have to select shuffle at each startup.
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  #100  
Old 02-24-2014, 09:11 PM
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Re: Getting "Vehicle phone requires service message"

Quote:
Originally Posted by Roki303 View Post
After the latest update to uconect the issue has been solved for me.
me 2, had the update done a couple of weeks ago and haven't seen the dreaded "phone service" message since. Plus it gave me all of the internet radio apps(which I won't use). With, AM/FM/SIRUIS/IPOD AND SD CARD, well that's all I need and besides don't think the internet radio apps will work with my HTC ONE android--ce
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  #101  
Old 03-31-2014, 02:26 PM
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I'm now getting "vehicle phone requires service" at least once a day. Will mention it to the dealer at oil change time.
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  #102  
Old 03-31-2014, 03:22 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by beechjetdriver View Post
I'm now getting "vehicle phone requires service" at least once a day. Will mention it to the dealer at oil change time.
Are you on 13.48?
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  #103  
Old 03-31-2014, 03:24 PM
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Re: Getting "Vehicle phone requires service message"

Quote:
Originally Posted by Brainstormer View Post
I finally got around to updating to 13.48, and I continue to get the phone service error screen. Mine has been giving me this at every startup sine it was delivered on 11-8-13. The upgrade did seem to improve several other radio functions, the most noticeable was the SD card. The shuffle works better on the entire database, but I still have to select shuffle at each startup.
From what I've read, if it pops up immediately on start up every time you're going to need a new head unit.
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  #104  
Old 03-31-2014, 04:10 PM
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New head, that's me for sure
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  #105  
Old 04-01-2014, 02:49 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by TurboRush View Post
Are you on 13.48?
Yep.
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  #106  
Old 04-12-2014, 08:55 PM
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Upgraded to 14.05.03- within a minute, I got the vehicle phone requires service. I'll give it another week, but I believe a new radio head is in my near future. Nothing has stopped this persistent error message.
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  #107  
Old 04-18-2014, 09:18 PM
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Re: Getting "Vehicle phone requires service message"

I didn't get the message at all until I updated to 13.38. It only happens once maybe every other time that I drive, and never right after I start the car. It's quite intermittent. Upgraded UConnect 2 other times (even to the latest 14.x.x) and it's still happening. I seriously don't think it's the head unit, I think there is a signal loss issue that they need to fix. I've seen plenty of threads where people are getting new head units and it's not making a difference, or for some it does... some people the software update works, some it doesn't. That sounds suspiciously like a software/signal issue to me. It's pretty crazy.

Someone much much earlier in the thread said "unregistering" from UConnect fixed the issue. There's no way I am going to pay 20 bucks for the crappy apps in this car anyway, so does anyone know what they meant and how to do it? I would love to see if that makes a difference or not.
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  #108  
Old 04-19-2014, 12:11 AM
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Finally, I have been rid of the phone requires service message. I received a new head unit. None of the radio upgrades made a difference. The new head unit was upgraded to 14.05.03. All is well.
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