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  #313  
Old 05-09-2014, 05:39 PM
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Re: Grease In Both Front Wheels... Normal?

Took 6 weeks.......now they are ON IT

Time will tell/

Keep posting the failures.......

How many are built per day times about 6 weeks production = a 'small issue'

OK LOL

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  #314  
Old 05-09-2014, 05:41 PM
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Re: Grease In Both Front Wheels... Normal?

Well....sadly I can be added to the list. Check the picture below out. It hasn't fallen off yet, but is well on its way and almost there. Called some dealers but they can't get me in until Monday . I will be utilizing this forum to talk to the service tech and have them check the other side as well; however as you can tell from the pic...that side looks good. As an FYI...I have checked religiously for the past few weeks and there didn't appear to be an issue until today. My jeep has 925 miles on it so this could show up on others as well. I'll keep you posted.

Build Date (MFG) 4/14/2014
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  #315  
Old 05-09-2014, 06:05 PM
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Re: Grease In Both Front Wheels... Normal?

OutsiderVW - Yep, the first photo on the left looks like the alignment mark has moved and the clamp is past the rubber boot edge. Not good. Was the alignment mark lined up before???

I Jeep spits out about 1600 GC's per day...
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  #316  
Old 05-09-2014, 06:14 PM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Dan JGC View Post
OutsiderVW - Yep, the first photo on the left looks like the alignment mark has moved and the clamp is past the rubber boot edge. Not good. Was the alignment mark lined up before???

I Jeep spits out about 1600 GC's per day...
Alignment mark was off before as well, not quite that bad though. But as you can see the clamp is hanging on by a thread and way past the rubber boot edge. Least the other side is good (or so it appears).
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  #317  
Old 05-09-2014, 06:21 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^

Yep - about to come right off. At least we now know that they don't necessarily come off in the first 100 miles like mine did.

I sure hope a lot of people aren't affected but from the postings here, it looks like probably a lot are unfortunately.
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  #318  
Old 05-09-2014, 07:29 PM
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Re: Grease In Both Front Wheels... Normal?

Thanks tons Willx for helping as best you can, gotchya on the info bleed....thanks again..
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  #319  
Old 05-09-2014, 10:19 PM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Dan JGC View Post
^^^^^^^
The axles are made at a sub plant and apparently there was a quality control issue that they missed making sure the clamps were properly installed. A really stupid and basic error, but it happened.
For those that have had the repairs doing or are the process of being repaired, is there any concern about the replacement part having the same quality control issue, or were those only used in production? I.e., should someone ask around to find a dealer that has had axles in stock before the issue occurred or insist on ordering new parts?
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  #320  
Old 05-09-2014, 11:53 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^

I'd be willing to bet that dealers are not stocking either axle assy (pre-problem awareness) as it is "designed" to last the realistic life of the vehicle. Even though the part is shared over several years and also at least the Durango I just cannot imagine these being in stock anywhere but regional and national warehouses.

Your point is very valid though. Not trying to be an alarmist but I would out of an abundance of caution keep an eye on my "new" axle assy for the first 1 or 2k miles.

Look at it this way. The point of origin of the problem (assy/mfr plant or vendor) obviously made a bad batch and shipped those bad ones to JNAP for install into your JGC. Did they also ship some bad ones to the warehouse that is now fulfilling these dealer replacement orders?

I am confident Chrysler is identifying the bad units by lot # (or whatever they use) and, thus, will track them down and purge from the supply chain, eventually.

My question is, are you guys who already got theirs sure you got 'good" ones? At what point in the near term will the supply chain be "safe"?

Again, not trying to fan flames but godhomer is making a valid point.

BTW, how are the Durango's faring with this? hmmm
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  #321  
Old 05-10-2014, 12:55 AM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^

My dealer didn't carry them but could get parts from some central place by the next day...but then that could be from anywhere with FedEx, etc.

I am watching my two front wheels for this very reason that my replacement axles could from the same bad batch.

It is an unfortunate problem and perhaps only one banding/clamping machine out of several wasn't calibrated properly so that the actual numbers aren't that large...or one shift worker was just careless.
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  #322  
Old 05-10-2014, 05:20 AM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Dan JGC View Post
^^^^^^^
It is an unfortunate problem and perhaps only one banding/clamping machine out of several wasn't calibrated properly so that the actual numbers aren't that large...or one shift worker was just careless.
Thanks for the thoughts guys. My dealer actually had one in stock and ordered one more (that is on back order). Should I insist on both axles to be newly ordered?

BTW, I'll admit I haven't followed every post in this thread, but does anyone who has inspected the boots closely (not just looking for grease) from the affected dates actually not have a failed (or pre-failure) boot? The rough sample from this thread seems like a very high failure rate.
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  #323  
Old 05-10-2014, 06:34 AM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by goodhomer View Post
Thanks for the thoughts guys. My dealer actually had one in stock and ordered one more (that is on back order). Should I insist on both axles to be newly ordered?
The one in stock "could" be affected but they can likely tell you when they received it and some deduction would likely answer that. The Backorder will be filled with a corrected unit (almost for sure).

Quote:
BTW, I'll admit I haven't followed every post in this thread, but does anyone who has inspected the boots closely (not just looking for grease) from the affected dates actually not have a failed (or pre-failure) boot? The rough sample from this thread seems like a very high failure rate.
Based on the short life there may be something identifiable but your parts department should ask their rep before making decisions on either item.

Both of my comments are based on the facts at hand but there is no way for me to know if a specific dealer has a problem part or not. Though there is no official information about this to share, the dealers have contact points to get those questions answered (even though they themselves my not be aware at this time).
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  #324  
Old 05-10-2014, 07:22 AM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Willx View Post
Both of my comments are based on the facts at hand but there is no way for me to know if a specific dealer has a problem part or not. Though there is no official information about this to share, the dealers have contact points to get those questions answered (even though they themselves my not be aware at this time).
Thanks for the info.
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