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  #373  
Old 05-12-2014, 07:47 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^

U R good for many many many hundreds of miles and it will poke your eardrums out with sounds before failure. That's grt the dealer SA is working with you on diagnosis and ordering parts.

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  #374  
Old 05-12-2014, 10:39 PM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by 14SummitHemi View Post
^^^^^

Ya, I know but these joints are good for an easy 1-3k or so miles before outright failure and they will proudly announce the impending doom for a few hundred miles. It would take a real knucklehead to drive one and ignore it all the way to failure.
Yes, but if the clamp is about to slip off then all the grease that comes out could interfere with the brakes way way way before the CV joint fails. I'm more worried about the trouble the grease could cause.
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  #375  
Old 05-12-2014, 10:54 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^

I personally would not drive the vehicle no matter what a dealer said for no other reason than they cannot make you drive it as it is clearly in a state of dis-repair and not roadworthy. I would force them (or Chrysler) to provide a zero cost loaner/rental if I didn't have the extended service plan that covers it (I DO ). This keeps the monkey squarely where it belongs, on THEIR back. Things seem to happen faster and more correctly when they are paying moula for downtime.
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  #376  
Old 05-13-2014, 07:02 AM
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Re: Grease In Both Front Wheels... Normal?

To all the helpful posters on this thread.

Thank you, and damn you. (Joking)

My vehicle was built March 29, so right in the middle of the "problem period". The vehicle is currently on board ship currently passing through the Panama Canal on is way to me in Australia.

So after waiting 4 months so far, I now have to wait the last 4 or 5 weeks, paranoid that my vehicle will have this CV banding issue.

If you guys think waiting a couple of weeks for parts is bad, spare a thought for us! If I am to be as unfortunate as some of you guys and my vehicle (and/or those of the other Aussies who currently await there March/April built JGC) does have this issue, the waiting will be months! (Especially when there is such a demand on them in North America).

I tell you right now, the car will not be leaving the dealership if there is even a hint of this CV banding issue. And if the ETA on parts is months, they can keep it. Forever.

I'll buy the VW Toureg I originally intended to.

Thanks for the useful post all the same.

Gr8Ness
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  #377  
Old 05-13-2014, 10:50 AM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^ Just demand they FedEx the parts....it is a new vehicle and that is the least they can do for you! Hope yours doesn't have the issue though as the GC is a GREAT vehicle.
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  #378  
Old 05-13-2014, 11:56 AM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Dan JGC View Post
^^^^^^^

Dunno. The dealership is already at risk allowing the vehicle to be driven off the lot after documenting the problem. Adding a clamp as a stop gap measure would seem to be at least lessening the risk. But if such a clamp isn't feasible, oh well.
This keeps being repeated, but bothers me. If you were to completely remove the boot, clamps, and all. there should be enough residual grease left to drive the vehicle safely for some time.

It appears some service places may be populated with actual mechanics instead of lawyers...
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  #379  
Old 05-13-2014, 12:23 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^

LOL soooo true. BUT, what about all the grease that was leaked that could get into the brakes, under the brake pads, etc.? That is not a concern to just ignore. Joint failure is probably not the primary safety risk here. You and I might not be so concerned about the risk to ourselves but what about to others?

Say there was a terrible accident with injuries or death, on examination, "there should be enough" opinion would get slaughtered. Just saying, not arguing to pick a fight. Just meant to add a perspective.

I respect what you're saying and CV boots leak all the time as vehicles age....usually not a complete and sudden failure like here but they do go bad/damaged over time. From a REASONABLE liability standpoint, these are brand new vehicles with an utter and complete clamp failure, should an accident occur, what defense would a dealer or Jeep have by knowingly letting someone drive off the lot with all of that grease in the wheel, not even cleaning it up first? That would be a slam dunk court win with any jury (in other words, it would be quickly settled as the defendant would not want this to go to a trial).

It is sorta like, wear your seatbelt on an airplane when the sign says so. Some people ignore the risk and even go walking about the cabin. Well, that warning isn't just for preventing you from being injured but also is meant to protect the other passengers and crew that you may fly into in sudden turbulence (same for stowing objects during take off and landing). That just happened about a week ago. Driving an unsafe vehicle on the road would be similar in that it could put others at risk if your brakes suddenly were not working 100% due to grease contamination.

Just adding to the discussion, not trying to get into a silly argument.
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  #380  
Old 05-13-2014, 01:49 PM
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Re: Grease In Both Front Wheels... Normal?

Update May 14:
Never got a call back yesterday re: the axle part. Called again today. They "found" my part from another dealership, and I'm bringing my car in tomorrow.

They apologized for "forgetting" to call me back. Quite frankly I doubt they ever ordered the part in the first place and had to look for it at other dealerships when I called them yesterday.

Just horrible horrible service and follow-up from this dealership so far. Unfortunately the next closest dealership is not very convenient to me (especially in LA traffic).

But I still love my car! And that is the most important thing. Hopefully this issue gets resolved and it's smooth sailing from now on. But I will have to do research on where to take my Jeep for future service because I don't trust these guys at all.
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  #381  
Old 05-13-2014, 04:21 PM
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Quote:
Originally Posted by Gr8Ness View Post
To all the helpful posters on this thread.

Thank you, and damn you. (Joking)

My vehicle was built March 29, so right in the middle of the "problem period". The vehicle is currently on board ship currently passing through the Panama Canal on is way to me in Australia.

So after waiting 4 months so far, I now have to wait the last 4 or 5 weeks, paranoid that my vehicle will have this CV banding issue.

If you guys think waiting a couple of weeks for parts is bad, spare a thought for us! If I am to be as unfortunate as some of you guys and my vehicle (and/or those of the other Aussies who currently await there March/April built JGC) does have this issue, the waiting will be months! (Especially when there is such a demand on them in North America).

I tell you right now, the car will not be leaving the dealership if there is even a hint of this CV banding issue. And if the ETA on parts is months, they can keep it. Forever.

I'll buy the VW Toureg I originally intended to.

Thanks for the useful post all the same.

Gr8Ness
That makes two of us GR8NESS, I have had to many red flags to ignore this last one along with the rest had culminated in creating enough doubt about the product and back up service overall to make me question the sanity of taking a double ordered over delayed vehicle with more OCD issues than I exhibit.
Even the advertised features are routinely left out of production runs and I fear my trail rated basic Laredo will become an electronic glitch with mechanical engineering issues to boot........ When all I wanna do is enjoy the family trips a day just DRIVE.

I know you get a pos from any mob but the Jeep debacle grows daily and my vehicle on the Salome coming Thru the Panama Canal had a couple colour changes /rebirth and was built 31 march when after 3 years they should be producing a polished product not some beta product which the collective JeepGarage membership have to develop into a reliable fiction unit..... No matter what your driving patterns....... Sometimes I think we are getting way beyond ourselves. I know of the 308 Holden was rated one of the worst vehicles ever but damn I Ioved that car.

I thought buying my last car( first new car) would be a fun experience but had sadly turned into a chore.

Fingers crossed.

Let's keep in touch Gr8ness I'd like to see what eventuates for you and how you proceed.

Cheers
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  #382  
Old 05-13-2014, 04:30 PM
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Re: Grease In Both Front Wheels... Normal?

Rocksfly - Don't stress mate.....you're gonna love the 2014 GC once you get it.

You're in Northern Tasmania....send some photos of your area.
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  #383  
Old 05-13-2014, 04:36 PM
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Quote:
Originally Posted by Dan JGC View Post
Rocksfly - Don't stress mate.....you're gonna love the 2014 GC once you get it.

You're in Northern Tasmania....send some photos of your area.
Cheers Dan, I'll get back to you on that.... Goanna go take a chill pill.. Weathers dark and gloomy today.. Afects my moods need to get my head around something else for a tad.
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  #384  
Old 05-13-2014, 04:49 PM
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Re: Grease In Both Front Wheels... Normal?

"Just demand they FedEx the parts"

Dan JGC, if only that was a viable solution. When diesel Grand Cherokee owners in Australia wanted their vehicles serviced, Jeep Australia didn't even have common consumable (fuel, oil air filters) parts available in country. What is more, they wouldn't 'FedEx' those in for customers, instead opting to send by surface shipment. Massive inconvenience to the customer but cheap for them. Some owners purchased their own bulk orders of these consumables (and the correct oil) on Ebay from the states, and hand them flown out here. Then took them to the Jeep service centre so the service could be performed.
So what chance do you think we have of Jeep Aust flying in new front axles...?

Gr8Ness
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