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  #409  
Old 05-14-2014, 09:46 AM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by Willx View Post
Word of caution....

The dealers don't know much yet because they don't operate on the info we have, they operate on the "official" channel. If there was something official, I would be happy to tell you exactly what that is but there is not (at least as of yesterday).

Don't blame the dealers on this one (trust me I will tell you when they are WRONG and have done so). It is a delicate communication and action plan. As people are aware there are problems in axles of other vehicles right now (namely Cruze and there are almost no parts for that). I can not blame them for taking time to execute properly, as long as no one is in safety danger.
Will,

I do not expect my dealer to know anything on the CV boot/axle issue 'officially', yet. My concerns however are not limited to this issue alone. My communication with him tomorrow is also about me 'gauging' his character and willingness to respond to a customers concerns. After all, no sale = no commission.

I will of course communicate with him again after we hear (probably on this site) what the official response/action plan is for the CV boot/axle issue. I may be a little cynical right now but I reckon the message will not be passed on from JA to the dealers. The navigation system routing errors and DPF clogging being examples.

I'm sure the message will get from Jeep US to JA but there seems to be a filter there that stops anything getting through. (And because I'm a smart-arse, I could say that's the only Jeep filter in Australia. Maybe it's a blocked DPF?)

But, I appreciate your word of caution and understand.

Gr8Ness

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  #410  
Old 05-14-2014, 09:54 AM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by Gr8Ness View Post
.My communication with him tomorrow is also about me 'gauging' his character and willingness to respond to a customers concerns.
Makes sense, Due Diligence is never unwise.

Thank you.
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Old 05-14-2014, 09:56 AM
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Re: Grease In Both Front Wheels... Normal?

Cruze too, oh. I knew the Durango was involved as its same part # and same plant....so this means it's what was thought, supplier issue...at least I is known...man with just in time and a part that I not normally a consumable (ie not stocked in numbers) I bet this is a craggly mini nightmare for Chrysler, and Chevy and...


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  #412  
Old 05-14-2014, 10:05 AM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by 14SummitHemi View Post
Cruze too, oh. I knew the Durango was involved as its same part # and same plant....so this means it's what was thought, supplier issue...at least I is known...man with just in time and a part that I not normally a consumable (ie not stocked in numbers) I bet this is a craggly mini nightmare for Chrysler, and Chevy and...


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I should clarify that the Cruze issue is in no way shape or form related. The Axles in the Cruze actually can fracture. I am tracking much more severe stuff in GM world these days... They may be going through another downsize / restructure soon.
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  #413  
Old 05-14-2014, 10:08 AM
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Re: Grease In Both Front Wheels... Normal?

Yikes, gotchya....guess grease ain't so bad


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  #414  
Old 05-14-2014, 12:53 PM
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Re: Grease In Both Front Wheels... Normal?

PS. I tried to keep that brief, WTF happened! Sorry.[/QUOTE]


Gr8ness,

That was a great post my friend.. Everything you said makes perfect sense to me. Can you post them delivery checklist you have. I want to take to my dealer when I take delivery on Monday. Just outta curiosity, what is your build date? Build dates after the 20th of April 2014 are RUMORED NOT to have the CV boot issue.. Cheers


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Ordered on March 28, 2014...Trying to wait patiently
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  #415  
Old 05-14-2014, 12:56 PM
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Re: Grease In Both Front Wheels... Normal?

For our friends down under...don't stress despite the long wait and all of the reports of "horror" with the very early builds.

As I have posted before, this is my sixth Grand Cherokee that I have bought new.

2014 - The CV boot clamp issue, resolved now and it's great (factory issue at delivery). There is no indication of any issue and the electronics all work great and the transmission is completely wonderful.

2011 - One leather seat cover had a bit of excess leather and was replaced (factory issue at delivery which some people might not even cared about). No other issues.

2005 - Zero issues in six years.

The three before that were all great but the first year production 1993 Laredo did have a few warranty issues over the approx four years I owned it that were all addressed but it was a brand new vehicle release and quality wasn't as good in the fall of 1992 as it is now in the spring of 2014.

Think positive. Chances are you'll be great.
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Old 05-14-2014, 01:43 PM
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Re: Grease In Both Front Wheels... Normal?

Hi All, I'm an owner of a 2014 Durango and we're seeing the same problems as you with 2014 half shaft boot failures. So far, it looks like all the Durango failures are V8s with the two speed transfer cases. (The two speed transfer cases aren't available as an option with V6 Durangos as they appear to be for your JGC V6's) The half shafts for the two speed case in our Jeeps and Dodge's are different part numbers than the single speed transfer cases.

I'm wondering if my theory is correct: if the problem with these failing half shafts was bad a bad run by a supplier than the failure appears to be limited to vehicles with 2 speed transfer cases. After trying to wade through 35 pages of your posts on this topic, I've been unable to find a instance of a single speed transaxle JGC that failed? Can anyone hear confirm that?

Thanks!
Alex
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Old 05-14-2014, 02:27 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by alexclc View Post
Hi All, I'm an owner of a 2014 Durango and we're seeing the same problems as you with 2014 half shaft boot failures. So far, it looks like all the Durango failures are V8s with the two speed transfer cases. (The two speed transfer cases aren't available as an option with V6 Durangos as they appear to be for your JGC V6's) The half shafts for the two speed case in our Jeeps and Dodge's are different part numbers than the single speed transfer cases.

I'm wondering if my theory is correct: if the problem with these failing half shafts was bad a bad run by a supplier than the failure appears to be limited to vehicles with 2 speed transfer cases. After trying to wade through 35 pages of your posts on this topic, I've been unable to find a instance of a single speed transaxle JGC that failed? Can anyone hear confirm that?

Thanks!
Alex
Interesting,
My 2014 V6 GC 4X4/AWD with Quadatrac I ( I assume thats a single speed transfer case) 2400 miles ,mine has "body on frame date" of 02/28/14 and manufactured date of 03/14 ,, and no visual sign of slipping clamps yet. But it is in getting a oil change and rattle fixed and they were going to inspect my CV Boots also so Ill let you know what they see and say.
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  #418  
Old 05-14-2014, 02:33 PM
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Re: Grease In Both Front Wheels... Normal?

^^^^^^^

All indications are that it is a supplier issue (internal or external dunno but do know the are not made at JNAP and come from a place further up north).

The issue is the clamp slips off. Either the clamp is not tight enough or somehow grease contaminated the clamp area resulting in slippage. My guess is the first - the clamp is not tight enough and the clamping machine was not calibrated correctly. A very odd thing too could be the metal was not the correct metal and stretches under pressure - tensile strength - but I doubt that.

There has been enough photos - with failure and pre-failure - to see the clamp slipping off. Unless there is a design defect or manufacturing defect where there is supposed to be a groove of some kind under the clamp area that is missing....but I would find that hard to believe as an experienced machine operator would immediately notice such a thing was missing.

Just a supplier quality issue....dumb error....but that's probably why it slipped by. I am sure this is being addressed ASAP as it is an expensive fix for Jeep.
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  #419  
Old 05-14-2014, 02:37 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by Dan JGC View Post
^^^^^^^

All indications are that it is a supplier issue (internal or external dunno but do know the are not made at JNAP and come from a place further up north).
Thanks! But my question is whether you JGC owners have seen the issue only on the two speed on demand transfer cases, which spec different front half shafts than the single speed transfer case. With our Durango's, so far it seems that only the two speed transfer cases have been impacted.

Alex
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  #420  
Old 05-14-2014, 02:46 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by alexclc View Post
Thanks! But my question is whether you JGC owners have seen the issue only on the two speed on demand transfer cases, which spec different front half shafts than the single speed transfer case. With our Durango's, so far it seems that only the two speed transfer cases have been impacted.

Alex
So in the JGC the single-speed transfer case (Quadra-Trac I) it only in a "base" Laredo 4x4 (all V-6's). That has got to be an extremely small population as once you select a package you get the two-speed transfer case (Quadra-Trac II). It would have to be a stripped Laredo 4x4.

Still am not answering your question other than to say it's a small universe of candidates, I would think. Could be wrong.
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