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  #637  
Old 05-29-2014, 07:17 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by Dan JGC View Post
major2000 -

I see you didn't like my post - it wasn't meant to be a fan boy post but rather put it into a bit of perspective. I too had the CV boot clamp failure...so to some extent I feel your pain but my repair wait was shorter but my loaner vehicle was 1/3 the price of my Summit too. I bought a Summit to drive a Summit, not a Patriot so I understand that. I think your dealer is not one of the better ones so sorry to hear about it.

My post does point out that modern day vehicles are pretty darn complex. The CV boot clamp problem isn't "inspectable" until it shows signs of failing...so that does make it hard to find which vehicles to fix. Jeep I am sure is still trying to determine how wide spread the issue is and the exact manufacturing defect. Remember, we are ahead of the curve here on this forum and this problem probably won't even arise to a recall like all of those other vehicles.

You have the right to be upset, but my post trying to put a bit of balance into the equation isn't an attack on those dealing with the CV boot clamp problem. That's all.

I do wish you the best of luck on getting the repair done as soon as possible. I certainly would be on the phone with the dealership and the Jeep on a daily basis to push it forward. In the end though, Jeeps are well built and are great vehicles...
Dan, I totally appreciate your point of view and I agree that vehicles and vehicle supply chains are really complicated and stuff happens. I bought the JGC knowing its reliability ratings and figured I'd have to deal with some issues every once in awhile and I was ok with that.

It's really just the shock of the utterly laissez-faire attitude from my dealer and in particular, Jeep to the problem that I'm tee'd off about.

In any event, I'm going to stop with my annoying venting now and hope that I get my car back sometime soon with both CVs fixed!

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  #638  
Old 05-30-2014, 10:39 AM
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Angry Re: Grease In Both Front Wheels... Normal?

Well, I joined the Jeep club and bought a 2014 Summit 4x4 V6. Also joined this CV failure club in the second day of ownership. Got home from work and saw the grease all over the driver front wheel. Used Chrysler roadside assistance to tow the vehicle to the dealership. They have been great, and gave me a new Overland Diesel to drive in the meantime.

Hopefully she's not in the shop too long waiting for the new parts. I'm going to push to get both sides replaced so I don't have to do this again in a week. We'll see. I can't imagine that a recall won't be happening soon.
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  #639  
Old 05-30-2014, 10:54 AM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by anotherburrito View Post
Well, I joined the Jeep club and bought a 2014 Summit 4x4 V6. Also joined this CV failure club in the second day of ownership. Got home from work and saw the grease all over the driver front wheel. Used Chrysler roadside assistance to tow the vehicle to the dealership. They have been great, and gave me a new Overland Diesel to drive in the meantime.

Hopefully she's not in the shop too long waiting for the new parts. I'm going to push to get both sides replaced so I don't have to do this again in a week. We'll see. I can't imagine that a recall won't be happening soon.
What was your build date?
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  #640  
Old 05-30-2014, 11:56 AM
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Re: Grease In Both Front Wheels... Normal?

3/14
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  #641  
Old 05-30-2014, 11:59 AM
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Quote:
Originally Posted by anotherburrito View Post
3/14
Actually the MDH is most helpful as it gives the actual date
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  #642  
Old 05-30-2014, 01:02 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by southfla330 View Post
Planning to visit my local dealer tomorrow morning to try and close a deal on an Overland. Build date - 3/27. I am spooked with the thought of purchasing a car somewhat knowing that there is a reasonable chance the parts are defective and awaiting failure of that boot clamp.

We've seen failure occur almost immediately up and through 1,000+ miles. Due to the sample size of a forum, I am in two positions on this. 1. This WILL fail and either wait to track down a February, or May onward build, or 2. Go through with the deal and let the parts either fail or not fail, but understand there may be an issue down the road given the build date.
I wouldn't let the CV boot clamp issue determine what build date you buy. Seriously, it is an easy fix once the parts are there...I know, any dealer repair is a pain but we don't really know the extent of this issue. Buy the GC you like Feb, March, April, May shouldn't really matter unless two of the same with different build dates.

Which dealership are you going to (I'm Miami area)? Did you ever think of doing the DC buyer's group?
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  #643  
Old 05-30-2014, 01:06 PM
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Re: Grease In Both Front Wheels... Normal?

Quote:
Originally Posted by Dan JGC View Post
I wouldn't let the CV boot clamp issue determine what build date you buy. Seriously, it is an easy fix once the parts are there...I know, any dealer repair is a pain but we don't really know the extent of this issue. Buy the GC you like Feb, March, April, May shouldn't really matter unless two of the same with different build dates.

Which dealership are you going to (I'm Miami area)? Did you ever think of doing the DC buyer's group?
Massey Yardley in Plantation (Broward). They are very close but we are off by an amount equal to the current incentives. The only hesitation is having to deal with an issue that will come at any time on a brand new vehicle. Not a huge deal, but just a pain as I live 30 mins south of that particular dealer.
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  #644  
Old 05-30-2014, 01:14 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by southfla330 View Post
Massey Yardley in Plantation (Broward). They are very close but we are off by an amount equal to the current incentives. The only hesitation is having to deal with an issue that will come at any time on a brand new vehicle. Not a huge deal, but just a pain as I live 30 mins south of that particular dealer.
You can get your Jeep serviced at any Jeep dealer so if one is closer go to that one. Arrigo has good service and so does Aventura Jeep (Andrew, a service rep, is very good to deal with).

From my experience, you'll be hard pressed to get within $1,600 of the DC buyer's group price...probably $2,000+ especially with what some dealers down here charge as their "dealer fee". Best wishes.
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  #645  
Old 05-30-2014, 01:23 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by Dan JGC View Post
You can get your Jeep serviced at any Jeep dealer so if one is closer go to that one. Arrigo has good service and so does Aventura Jeep (Andrew, a service rep, is very good to deal with).

From my experience, you'll be hard pressed to get within $1,600 of the DC buyer's group price...probably $2,000+ especially with what some dealers down here charge as their "dealer fee". Best wishes.
Thanks for the dealer service rec's. The "dealer fee" is almost criminal in the amount they charge. Thanks, I am going to try my very best as its the end of the month and been there for a over a month.
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  #646  
Old 05-30-2014, 01:29 PM
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Re: Grease In Both Front Wheels... Normal?

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Originally Posted by southfla330 View Post
Thanks for the dealer service rec's. The "dealer fee" is almost criminal in the amount they charge. Thanks, I am going to try my very best as its the end of the month and been there for a over a month.
One last thing (since off topic) the dealership will tell you that by Florida law they must charge everyone the same amount for dealer fee and it can not be "waived". True, but they can reduce your Jeep price by the price of the dealer fee on top of your already negotiated price. $895 for dealer fee in some places...I guess people don't question things.
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  #647  
Old 05-30-2014, 02:15 PM
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Re: Grease In Both Front Wheels... Normal?

FWIW, if I had known about the CV boot issue, I would not have bought a March or April build.

Our JGC has now been sitting at the dealer for almost two full weeks with no end in sight (and that's only for one CV boot).

Why potentially deal with that right out of the gates when you can hopefully buy one that will be less likely to have that issue?

Good luck on your purchase.
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  #648  
Old 05-30-2014, 02:29 PM
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Re: Grease In Both Front Wheels... Normal?

Here's my update.
MDH is actually 040310. Jeep was at the dealer so I couldn't look before.

This is the second one my dealer has seen. They seem to think it's an issue with shipping and where the tie down straps are placed on the half shaft. It's tugging on the boot clamp and loosening it up. I pointed them to this forum, but didn't argue. The cause doesn't matter to me as long as they take care of it. Part is still on back order, and I'll get a ETA on Monday.

In the meantime, they cleaned up the spilled grease, regreased the CV joint, and reattached the boot with a huge zip tie while I wait for the parts to come in. I'm not too worried about driving it since any damage to that joint that might happen is going to be replaced anyway. If I hear grinding or see more grease I'll of course go back to the dealer with it.

Overall, I'm happy with how I've been treated. Angry at Jeep for their QC, though.
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