Wow, I haven't been on for a few days and this thread has grown to 9 pages already. So sorry to see that others are having this issue. I guess I am glad I opened my mouth to let you all know about this.
I just caught up with all the replies here and I decided to call Chrysler (877-426-5337). I spoke to a kind woman on the phone who was eager to let me vent to her. I told her about the CV issue. I told her about the leather not being connected on the back seat. I told her about the dent on the driver side speaker cover. I told her about the dent on the passenger side fender. I told her about the scratched up plastic hemi cover on my engine.
I then told her about the issues I will be bringing my Jeep into the dealership on Friday to get checked out. There is a low frequency humming coming from under the jeep when I drive slowly in reverse. There is a hissing/metal rubbing on metal sound coming from the rear wheels. The passenger side mirror just started to creak when I push the button to have it fold in and out.
She was very happy that I called to tell her about these issues. Especially the CV issue. She said she will be notating my account and would like me to call in every time another issue comes up. She also asked me to have you all call in and report the CV issue on your vehicle as well. They will need as many complaints as they can get so that they can look into this further. Once again the number is (877-426-5337). Just call and don't push any buttons. Let it go to the operator and then tell him/her why you are calling.
She told me to speak with my sales manager to see if he could get me a discount on the Mopar warranties. She said she could not help at her level with that. She is also mailing me via UPS a full copy of the vehicle's owners manual (600+ pages), the radio's manual and the full warranty manual.
I still have not gotten paperwork for the repairs that were done. They will give me a copy on Friday when I go in. I will also update you all on the other issues that they will be looking at.
The turn-around time on my CV repair was fast. I dropped it off at 5pm and had it back in the early afternoon the next day. They said they replaced the axles but I won't know for sure until I see the paperwork. Nothing was updated on the Jeep Owners Website yet. They paid for me to get a loaner car from Enterprise. They gave me a few options. I took a brand new Dodge Ram with 12 miles on it. It was fun to drive, but boy did I miss my Jeep for the little amount that I drove the truck lol.
Other than all that, I really love my Grand Cherokee! lol