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Old 03-19-2015, 01:25 PM
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Guess What...2014 V6 Transmission Hesitation/Shifting Rough Again

RECOIL1911:

Ask for your case to be escalated to the resolution department. That is the next level of customer care you want to be dealing with at this point.

One word of advise, DO NOT accept any type of compensation if they offer it to you. Free oil changes, extended warranty at no charge, money, etc...

If you do it's basically telling them you are satisfied with the repairs attempted on the vehicle and agree your problem is resolved.

I would only accept an offer if you are 100% sure they fixed your transmission.

Good Luck!


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