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Old 05-31-2016, 01:12 PM
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Hands Free Phone Audio - Poor / Bad

Is anyone else bumped into issues with poor audio quality reported from the person you are having a phone conversation with (receiving end) using the hands free phone / Bluetooth feature in a JGC WK2? I have a new 2015 Limited and everyone I have had a phone conversation with reports muffled and poor audio. I searched TSBs and the forum and did not come up with a solution - yet. Thanks!

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Old 06-06-2016, 11:27 AM
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Re: Hands Free Phone Audio - Poor / Bad

I have isolated the issue to only conversations when the vehicle is traveling at highway speeds - i.e. road noise is drowning out the mic. I hear the 2016s have noise canceling mic software, it does not appear to be available in the latest Uconnect update - sigh, but I will give it a try. I am running the OEM Michelin highway tires, btw.
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