Re: Headrest leather seat cutout.
Nothing like that on mine. If I were you, I'd get it to the dealer right away. If necessary, the seat cover can be replaced. I'd stand firm on that, it's a factory defect, and should be covered under the bumper to bumper.
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty