Re: Heating seats on Overland
I'm guessing that your dealer's service department checked the circuit breakers which would be an easy fix and found out its probably the heating pads themselves. That requires replacement along with disassembling most of the seat along with lots of careful upholstery work, and he doesn't have a guy capable of doing that without screwing up your nice interior.
So instead he gave you a wall job. That's when you drop the car off, arrange transportation back and forth to work or wherever you have to go that day and he parks it next to a wall. Then when you get back he tells you that everything is fixed, or normal, or what have you. He knows that this is inconvenient for you so are likely to fall for it.
Have a talk with the service manager and tell him that you are willing to give him a second chance before you get it fixed at his competitor.