Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 04-26-2014, 07:58 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Humming Noise when over 35mph

Started hearing this humming noise coming from the engine compartment or wheels not sure for about a week now. It happens when start getting into the 35mph range. It sounds like a humming noise similar to a Lifted truck with big tires going down the interstate the loud tire noise but not load just same type of sound. I rev the engine and it doesn't get louder goes with like I said before the rotation or speed of the tires. I can also feel some sort of vibration on the gas pedal. Wondering if anyone has had similar issues with a 2012 grand cherokee at about 36,900 miles.


Sent from my iPhone using JeepGarage
__________________

__________________
Reply With Quote
  #2  
Old 04-26-2014, 09:10 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Nov 2010
Posts: 1,292
Thanks: 1
Thanked 40 Times in 36 Posts
Rep Power: 3317
jp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond repute
Re: Humming Noise when over 35mph

Quote:
Originally Posted by slinares View Post
Started hearing this humming noise coming from the engine compartment or wheels not sure for about a week now. It happens when start getting into the 35mph range. It sounds like a humming noise similar to a Lifted truck with big tires going down the interstate the loud tire noise but not load just same type of sound. I rev the engine and it doesn't get louder goes with like I said before the rotation or speed of the tires. I can also feel some sort of vibration on the gas pedal. Wondering if anyone has had similar issues with a 2012 grand cherokee at about 36,900 miles.


Sent from my iPhone using JeepGarage
Sounds like it might be a wheel bearing.
__________________

__________________
Reply With Quote
  #3  
Old 04-26-2014, 09:28 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Re: Humming Noise when over 35mph

Quote:
Originally Posted by jp467 View Post
Sounds like it might be a wheel bearing.

Any idea how much this would be to replace?


Sent from my iPhone using JeepGarage
__________________
Reply With Quote
  #4  
Old 04-28-2014, 06:29 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Re: Humming Noise when over 35mph

So I took it to the dealer and thy said it was the left and right wheel bearings. Breakdown if the service is below, can anyone tell me is that's around how much it should be?

Diagnostics - 130
Labor - $221
Parts - $231
Total $582



Sent from my iPhone using JeepGarage
__________________
Reply With Quote
  #5  
Old 04-28-2014, 07:00 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,260
Thanks: 40
Thanked 95 Times in 76 Posts
Rep Power: 2431
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Humming Noise when over 35mph

Quote:
Originally Posted by slinares View Post
So I took it to the dealer and thy said it was the left and right wheel bearings. Breakdown if the service is below, can anyone tell me is that's around how much it should be?

Diagnostics - 130
Labor - $221
Parts - $231
Total $582



Sent from my iPhone using JeepGarage
You should try to get Jeep to cover that you should not be loosing a wheel bearing at 2 years and 36K miles. yes technically you are 900 miles over the warranty but see if they will do a good faith repair on that. Call customer service and talk to them about it. Tell them you are only at 36k and you should not be getting a failure like that so early. They don't have to do it but worth a try.
__________________
Reply With Quote
  #6  
Old 04-28-2014, 07:44 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Re: Humming Noise when over 35mph

Quote:
Originally Posted by silvermax04 View Post
You should try to get Jeep to cover that you should not be loosing a wheel bearing at 2 years and 36K miles. yes technically you are 900 miles over the warranty but see if they will do a good faith repair on that. Call customer service and talk to them about it. Tell them you are only at 36k and you should not be getting a failure like that so early. They don't have to do it but worth a try.

Yeah your right. Gonna give it a try. So to suggest to call the dealer customer service or jeep directly?


Sent from my iPhone using JeepGarage
__________________
Reply With Quote
  #7  
Old 04-28-2014, 07:53 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,260
Thanks: 40
Thanked 95 Times in 76 Posts
Rep Power: 2431
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Humming Noise when over 35mph

Quote:
Originally Posted by slinares View Post
Yeah your right. Gonna give it a try. So to suggest to call the dealer customer service or jeep directly?


Sent from my iPhone using JeepGarage
You could try asking the dealer first but I doubt you will get anywhere with them on it. you probably will need to get jeep to authorize it as a good faith repair if they do it. Remember they don't have to because technically you are out of warranty but I just think you may have a decent chance at it with a repair like that at those low miles. Good Luck
__________________
Reply With Quote
  #8  
Old 04-28-2014, 08:22 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Nov 2010
Posts: 1,292
Thanks: 1
Thanked 40 Times in 36 Posts
Rep Power: 3317
jp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond repute
Re: Humming Noise when over 35mph

Quote:
Originally Posted by slinares View Post
So I took it to the dealer and thy said it was the left and right wheel bearings. Breakdown if the service is below, can anyone tell me is that's around how much it should be?

Diagnostics - 130
Labor - $221
Parts - $231
Total $582



Sent from my iPhone using JeepGarage
To answer your question this is about what I would expect to pay for two bearings to be done. I would try to get it covered under warranty. The most effective way to make that happen is ask the service manager to make the call the Chrysler. This will be better than you or a service writer calling. With the mileage being so close they should be willing to help you out. A good dealer should do this anyway, but you will probably have to ask because customer pay is more profitable than warranty work.
__________________
Reply With Quote
  #9  
Old 04-29-2014, 01:23 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Re: Humming Noise when over 35mph

Quote:
Originally Posted by silvermax04 View Post
You could try asking the dealer first but I doubt you will get anywhere with them on it. you probably will need to get jeep to authorize it as a good faith repair if they do it. Remember they don't have to because technically you are out of warranty but I just think you may have a decent chance at it with a repair like that at those low miles. Good Luck

Thank you silvermax04 and jp467 for giving me the idea of calling Chrysler . I called Chrysler directly and talked to a customer service rep that was very helpful. He sounded like this isn't something new and something they might be able to handle for me. He asked if I had paid for anything and I told him yes, $130 for the diagnostics. Told me to keep that receipt because I might be able to get that refunded to me along with the price of te parts and the labor. Said he will /submit my request to honor my repairs under the warranty. Said it will take about a day or two to get a response. Got my fingers crossed. Thanks again for giving me the idea, I had already given up and looking to pay for it out of my pocket. Love this site!


Sent from my iPhone using JeepGarage
__________________
Reply With Quote
  #10  
Old 04-30-2014, 02:40 AM
DarkKn1ght's Avatar
Member
 
Join Date: Apr 2014
Location: Boonton Township, NJ
Posts: 105
Thanks: 0
Thanked 6 Times in 5 Posts
Rep Power: 388
DarkKn1ght has a reputation beyond reputeDarkKn1ght has a reputation beyond reputeDarkKn1ght has a reputation beyond repute
Send a message via Skype™ to DarkKn1ght
Re: Humming Noise when over 35mph

My current car ('13 Charger) is having the same issue. I figured it's the wheel bearing. It has 25,500 miles on it. I'm dropping it off after work tomorrow. I'll be playing with Grand Cherokees before I leave.
__________________
Reply With Quote
  #11  
Old 05-06-2014, 09:19 PM
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Tustin, California
Posts: 61
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 949
slinares is on a distinguished road
Re: Humming Noise when over 35mph

So I finally got a call from Chrystal and they gave me some good news. They said I would have to pay$200 and they would pay the remaining $380. Pretty happy about that. Will be taking my jeep in for the repair on Friday. Thanks again to everyone for your help, it's greatly appreciated.


Sent from my iPhone using JeepGarage
__________________
Reply With Quote
  #12  
Old 05-06-2014, 09:38 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,260
Thanks: 40
Thanked 95 Times in 76 Posts
Rep Power: 2431
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Humming Noise when over 35mph

Quote:
Originally Posted by slinares View Post
So I finally got a call from Chrystal and they gave me some good news. They said I would have to pay$200 and they would pay the remaining $380. Pretty happy about that. Will be taking my jeep in for the repair on Friday. Thanks again to everyone for your help, it's greatly appreciated.


Sent from my iPhone using JeepGarage
Good to hear glad they are helping you out with that. Never hurts to ask on a situation like that.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
12 Jeep GC High pitch humming noise from Gauges?! MikeDeFran1 Trouble Shooting/Problems/Service 37 12-03-2014 11:33 PM
2014 SRT Whistle noise during 60-35mph deceleration 14srt Trouble Shooting/Problems/Service 60 11-06-2013 12:16 PM
In regards to humming noise. BigTicket13 Troubleshooting/Problems 18 01-21-2012 02:34 PM
35mph vibration/drone spiros Trouble Shooting/Problems/Service 0 09-28-2011 05:30 PM
Side swiped at 35MPH! I can't believe it! Sportmichael Members Rides-Showoff 13 03-23-2011 03:35 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:43 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.