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  #253  
Old 08-06-2013, 12:08 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

Cases like these are why I wait at least a month before I take my vehicles in for new TSBs because dealerships are slow in resonding to them...especially for reflashes. In general, dealerships don't like dealing with updates like these because Chrysler only pays them 0.2 hrs of warrranty work...when it actually takes more like an half hour because it's "computer" work.

What I'd like to know is for all the people who tried to get this TSB, did you call and make an appointment first? Wouldn't you have learned then if the dealership would have done it or not?

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  #254  
Old 08-06-2013, 12:30 PM
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Originally Posted by GCLimited View Post
Cases like these are why I wait at least a month before I take my vehicles in for new TSBs because dealerships are slow in resonding to them...especially for reflashes. In general, dealerships don't like dealing with updates like these because Chrysler only pays them 0.2 hrs of warrranty work...when it actually takes more like an half hour because it's "computer" work.

What I'd like to know is for all the people who tried to get this TSB, did you call and make an appointment first? Wouldn't you have learned then if the dealership would have done it or not?

Called the dealership and my jeep case manager. Both have my vin. Both told me to go. Jeep...epic fail.
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  #255  
Old 08-06-2013, 12:51 PM
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Agree it's been very frustrating.
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  #256  
Old 08-06-2013, 01:18 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

I called and made appt about the radio, then learned of the TSB. Figured they might have it while I was in there to do it..Not the case.
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  #257  
Old 08-06-2013, 01:28 PM
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Called and made specific appt for the TSB.
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  #258  
Old 08-06-2013, 01:34 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

My dealer tried to charge me 150+ Tax for looking at the vehicle even though they said they had the TSB and once they hooked it up it didn't show up. I fought my way out of the bill.
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Old 08-06-2013, 01:57 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

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Originally Posted by Thegame2024 View Post

My dealer tried to charge me 150+ Tax for looking at the vehicle even though they said they had the TSB and once they hooked it up it didn't show up. I fought my way out of the bill.
Time to find a new dealership...
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Old 08-06-2013, 07:48 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

Went to my dealer. No luck.
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  #261  
Old 08-06-2013, 07:52 PM
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My dealer had my car all day. Finally around 420 the tech had just looked at it and said he "felt the harshness" and they would do the update. But that they were going to need to test it in the morning to make sure it worked so they would need to keep it overnight. We'll see in the morning if they actually fixed anything.
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  #262  
Old 08-06-2013, 08:02 PM
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You would think dealers would be more aggressive in finding these tsb's so their customers would be happy and recommend the product to other's.
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Old 08-06-2013, 08:07 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

Same here. Took it in today, was told my vehicle already had the latest software. Not sure how that's possible when this just came out Saturday. I said as much, the guy just repeated himself. I even had the printed TSB with me.
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Old 08-06-2013, 08:37 PM
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Re: I Think I Fixed My Rough Shifting 8sp Transmission

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Originally Posted by jdwarne View Post
Same here. Took it in today, was told my vehicle already had the latest software. Not sure how that's possible when this just came out Saturday. I said as much, the guy just repeated himself. I even had the printed TSB with me.
I had the TSB with me as well. If the software isn't in the system, then to the dealer it has the latest..
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