Got my new Grand Cherokee last week delivered directly from the factory (it was around 8 weeks since the order date but it didn't matter to me since I have my old car to drive around). All I can say at this point is to reiterate what I already said before - your dealership and the sales rep MATTERS A LOT!
I got a fantastic deal (5% under invoice without having to deal with group buying) and a 4-year loan at 0.09%! My sales rep was absolutely fantastic to deal with and he turned potentially very bitter experience into a great deal overall. I love my new Jeep - the transmission is very smooth and everything else is working great (well, it's a bit early to say that since at this time I only have 350 mi on it but the last transmission experience was bad from start).
Again, some dealerships would turn this situation into a disaster but these guys gave me exactly what I asked for and never pressured me into anything.
I will definitely buy a Lifetime Max when I settle in the new ride. With everything that can go wrong with multiple computer systems and complex mechanics I think it's a no brainer.
I really wanted to post this because I catch myself posting only negative feedback driven by anger and frustration (I bet 90% people are like that) which paints a negative picture about something. It's just human nature that when we are happy we don't have time to write positive things about something but rather spend time enjoying it vs. frustration is usually a driver to blast a brand/product all over the web.. Well, here's my positive contribution to the community
Another thing I've never done - if anyone is looking to buy a new Jeep in Nor Cal (Sacramento area) PM me and I will give you the contact info of the guy I dealt with. I have nothing but positive things to say about him. People like him deserve your/mine business and hopefully they slowly push out the "bad kind" out of car selling business!
Originally Posted by silvermax04
I think you are incredibly lucky that they just ordered you a new one like that in most cases you would have been stuck with that failed one being fixed. I am with you I would have refused to take a car with a failed trans that only had 150 on it.