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  #577  
Old 04-08-2015, 05:03 PM
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Re: If your 8spd trans is rough, put your hand up

I can second that. I've tried to go with emails only with ISG. It's just less phone tag. There is nothing more irritating than trying to catch a call everyday that you know you only get one chance at answering. You return the call then wait another day to hear back from them(hoping you catch the call)....and then you get a new agent and it all stars over again.


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  #578  
Old 04-08-2015, 08:38 PM
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Re: If your 8spd trans is rough, put your hand up

i have a 2015 altitude w 2500 miles on it, very rarely in november when i got the truck it would shift very rough from 1st to 2nd after just starting the truck and going, but now it happens everymorning, even if i let it warm up, its such a bad shift and just pisses me off every morning
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  #579  
Old 04-13-2015, 08:44 PM
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Re: If your 8spd trans is rough, put your hand up

Has anyone tried chipping their Jeep, and if so, does that potentially fix the crappy shifting?


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  #580  
Old 04-13-2015, 09:13 PM
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Re: If your 8spd trans is rough, put your hand up

no, never heard anyone doing that
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  #581  
Old 04-14-2015, 12:44 AM
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Re: If your 8spd trans is rough, put your hand up

Just chiming in here....

I just bought a 2015 JGC Limited a few weeks ago with the V6. I'm sorry to hear some of the issues some of you seem to be having. I know it can be frustrating to spend the kind of money these vehicles cost and not have them work the way they're supposed to.

So far, with around 800 miles, I haven't encountered anything close to what has been described here.

I've had maybe 3 instances of the transmission kind of chunking into gear on the downshift to 2, but it felt no worse than if I were to wind it out to higher RPMS, then shift - just not as smooth as a normal shift. I'd hear a faint thunk and barely feel any change in the vehicle dynamics.

I only had one shift where I could say it felt anything close to being like receiving a light bump from behind. That was after many, many shifts between 1,2 and 3 (and a mix of those up and down) while trapped for close to 30 minutes in a traffic jam on the interstate. It's never happened before and hasn't happened since.

I keep Eco on all the time, except when using the paddle shifters, since it turns off for that. Around town in stop and go traffic, I keep it in drive with Eco on. I've never had any bucking issues and haven't had the vehicle feel like it was taking off on me.

On the highway or rural highways where my speed is more constant, I generally lock it into the gear I want and only down shift if I find it needing a little boost on a hill. On the interstate, I can leave it in 8 and only shift down to 7 on some steeper hills at around 70-75. For those really steep hills where the trucks really need that truck lane, I occasionally need to step down to 6. I find that gives the tamest ride with best fuel economy.

If I let the Jeep decide, it very often wants to go down to 5 with 4 popping up if I need to speed up on a hill. I find that unnecessary, but not uncommon with automatics with anything less than a V8. I've been in 4 cylinder cars where they never stop hunting and sound like they're hitting the rev limiters on some hills.

I haven't had any issues starting off with it not being in the right gear, so it has plenty of power when I need to step on it a bit, but it shifts up pretty quickly on a tamer start. It still wants to jump down too many gears when I give it gas to overtake someone, but I've encountered that with other automatics. When it does that, I simply bump it back up manually, then go back to D when things settle.

I'm almost always in D when coming to a stop since it's hard to use the paddle shifters if I have to turn when starting off. Occasionally, when I start off quickly, but don't want to wind it out to too many RPMs, I'll shift up manually to keep from sounding like I'm flooring it.

I will say, since I started occasionally "interfering" with the automatic shifting and shifting manually the way I want it to do it, it has started to shift up much sooner when starting off when traffic starts moving quickly. It's rare it goes much above 4-5K, even under heavier acceleration. It winds out a bit further if I actually do floor it.

My point in all this is, I'm hoping this is the sign of things to come for the vehicle and maybe there is light at the end of the tunnel for those of you that are having issues. Please don't take this as gloating about not having problems - I'm just reporting that a newly purchased 2015 with close to 100 miles on it isn't having any of the issues. That could be a sign of things to come for those vehicles out in the wild already. Perhaps I'm beta testing yet another update....

...on the other hand, I hope I'm not jinxing myself.

Edited to add: I do occasionally have a little bit of a chunk happen when I only come to a full stop for an instant, then start going again. It seems the system isn't scooting into first fast enough and is still shifting when I start moving again, so it sounds like it's having a bit of a hard time meshing properly. I hear it, but I feel almost nothing - no lurching or jerking or anything.
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  #582  
Old 04-14-2015, 08:53 PM
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Re: If your 8spd trans is rough, put your hand up

mine started same way im at 2500 miles now on my 2015 altitude JGC, it happens every morning on the first and 2nd shift, hopefully u dont encounter same thing but it seems very similiar to how mine was
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  #583  
Old 04-15-2015, 05:14 PM
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Re: If your 8spd trans is rough, put your hand up

While getting coffee yesterday I guy asked how I liked my jeep and I mentioned the issues I have with transmission. Said I have 16800 miles on it. He mentioned his also has a 2014 with 10000 miles on his and doesn't have any problems with his.
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  #584  
Old 04-15-2015, 08:17 PM
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Re: If your 8spd trans is rough, put your hand up

yah it seems to be hit or miss, my brother just traded in his 2011 SRT jeep for a 2015 limited lux 2 package, he hasnt noticed anything yet, but its still very early, im going in for my first oil change and checkup in 2 months approx so im def gonna complain alot
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  #585  
Old 04-16-2015, 11:31 AM
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Re: If your 8spd trans is rough, put your hand up

Quote:
Originally Posted by joeyaltitude15 View Post
mine started same way im at 2500 miles now on my 2015 altitude JGC, it happens every morning on the first and 2nd shift, hopefully u dont encounter same thing but it seems very similiar to how mine was
Well, my hope is the more recent builds will at least postpone the issue until later builds can hopefully eliminate the issue. Should the issue get anywhere close to what others are experiencing, the dealership will certainly know me by name because I won't let them ignore me.

BTW, I meant to type "close to 1000 miles" instead of 100 miles in my post. Unfortunately, once there was a reply, it no longer lets me edit it.
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  #586  
Old 04-16-2015, 02:28 PM
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Here I am as well....

Mine was fine till around 7500km... Now the transmission shifts bad. Worst time is in the mornings on the cold trany, 1-2 it's OK.. sometimes slips but 2-3 and 3-4 is pretty bad..almost like you get hit from the back. It doesn't matter if Eco is ON or OFF. Once the transmission gets above 55C (131F) it's getting back to normal. I'm going for 10k service soon so will see if the TSB will make a difference. I hope so...
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  #587  
Old 04-18-2015, 07:44 AM
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If your 8spd trans is rough, put your hand up

Get a regional customer service manager involved. I completely bypassed the "resolution dept." even though I had one prior case and current case open. He was able to authorize a buy back almost right away, only took one phone conversation and the process started. I expressed my disgust for the jeep product and the entire customer service process. I even mentioned the fact that I had owned a WK for 6 years prior and that I thought I was doing the right thing trading up for a new model, etc...That actually seemed to go a long way surprisingly.

All the meanwhile my dealer was still trying to hunt down my electrical problems with STAR. Fast forward 2-3 weeks after initial contact with my rep, I get a call from the resolution rep that they found the cause to my problem and that my case was reviewed and denied for buy back!! LoL ... and that all they could for me was give my the number for an arbitrator (if I wanted to dispute their decision) and offer me money back for the 2+ months I haven't been able to drive my jeep. I basically hung up on them laughing. They had no clue I was already approved for a buy back and paper work has been flying.

Anyways get a region rep on the phone, they will review your case and get you out of your Jeep, I guarantee it!! If you go the legal route you will be out of the loop on everything happening and it will take a lot longer.

Keep all of your invoices together from the dealer so you can show the amount of attempts to fix your tranny. I went as far as making an excel sheet and documenting every conversation or communication I had with someone about my jeep, incase I forgot something that was said to me or if I needed contact info.

As of today my new 2015 Altitude is being delivered on Monday and should be ready by the end of the week.

Good Luck!


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  #588  
Old 04-18-2015, 09:04 AM
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Re: If your 8spd trans is rough, put your hand up

^^^ I did the same thing, although I went through the owner of the dealership. I communicated almost daily and built my case. After two weeks, a buy back was the resolution.

Now that I'm having problems with my 2nd, I've already got the relationship built.


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