Jeep Customer Assistance?
What exactly can contacting customer service do for you? I have contacted them once before when I was having a problem and all my case worker did was call me and tell me the same thing the dealership told me.
I am debating on whether to contact them again with a current problem I am having. Long story short: My WK2 has been making a knocking sound in the front end. Took it to the dealer the ordered a new sway bar because they said it was the sway bar bushings. Went back once the part came and the put it on, picked it up and noise was still there. So I took it back the same day and they said it had to be the upper control arm. So they ordered it and I took it in today and they put it on. I get a call at 4:30pm and am told that didn't fix it. So they are ordering an axel, hub, and bearings. I am just getting really tired of not being able to have a problem fixed an a reasonable amount of attempts.
I guess I am really asking if it is even worth it to contact Jeep customer service? If so what can or will they do to help?