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  #25  
Old 07-15-2012, 07:18 PM
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Re: JRNYC's list of Overland Summit Issues.

Mdh is 120520 649aa
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  #26  
Old 07-15-2012, 11:13 PM
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Re: JRNYC's list of Overland Summit Issues.

Wow you really do have alot of issues with your jeep. I work at one of Ohio's largest Jeep dealer's and I am a service writer. I can tell you I have never seen or heard that many issues on one Jeep.

I personally own a 2012 Jeep Grand Cherokee Overland Summit Additon. I had mine custome ordered with everything Mopar had availible like the Ambient light kit, lit entry door guards, mopar cold air intake etc. I have had no issues what so ever with mine, oh wait... I did find a few paint blisters on mine which I have yet to address.

Was yours a Demo? I know how our sales manager tear up their demo's. They take them off road floor the engine's etc. We have had problems with demos that customes have purchased. Since I work there behind the scenes I know why the customer has issues, it was a demo that some jerk beat up and we sold it as new.
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Old 07-16-2012, 12:05 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by JRNYC View Post
Mdh is 120520 649aa
I'm no salesman, I'm on your side... and your Jeep was built on December 5th, second shift...

12 = December
05 = Monday
20 = 8:00 PM

You have a Monday vehicle and probably the worst time in terms of a build... after the second shift meal break. Ironic all the vehicles that I found with serious flaws were built on the second shift. I documented all this back in 2008 and will tell you this is the reason I delayed my purchase until after the bankruptcy - well after they shut down the second shifts and layed off those workers. Since then, I'm assuming they've hired those same assemblers back to restart the night shift due to the sales volume.

You've heard the stories about assembly workers drinking and smoking pot during lunch? - well there you go.

.
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  #28  
Old 07-16-2012, 12:39 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by a990dna View Post
I'm no salesman, I'm on your side... and your Jeep was built on December 5th, second shift...

12 = December
05 = Monday
20 = 8:00 PM

You have a Monday vehicle and probably the worst time in terms of a build... after the second shift meal break. Ironic all the vehicles that I found with serious flaws were built on the second shift. I documented all this back in 2008 and will tell you this is the reason I delayed my purchase until after the bankruptcy - well after they shut down the second shifts and layed off those workers. Since then, I'm assuming they've hired those same assemblers back to restart the night shift due to the sales volume.

You've heard the stories about assembly workers drinking and smoking pot during lunch? - well there you go.

.
Your reasoning is ridiculous. Do you think the whole vehicle is built at the same time. That's just the time its completed. It takes at least 2 and a half shifts to build a grand cherokee. There has been a second shift since the wk2 came out so some part of all of them is built on second shift. This vehicle was not even out during the bankruptcy and those workers you refer to were day shift workers. So it sounds like you waited for no reason. Your post makes no sense.
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Old 07-16-2012, 01:04 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by jp467 View Post
Your reasoning is ridiculous. Do you think the whole vehicle is built at the same time. That's just the time its completed. It takes at least 2 and a half shifts to build a grand cherokee. There has been a second shift since the wk2 came out so some part of all of them is built on second shift. This vehicle was not even out during the bankruptcy and those workers you refer to were day shift workers. So it sounds like you waited for no reason. Your post makes no sense.
I think you missed my prior post. I personally inspected every 2008 Grand Cherokee SRT8 in Southern California and I'm telling you 50% of them were built just like this OP's Grand Cherokee - major fit and finish issues just like I'm seeing in these photos.

In 2009 I witnessed more of the same... go over on the red site and search 2008 build quality and read for yourself. I've owned two GCSRT8s and the only one worth a shit was my 2010, the one I ordered...

I think this POS WK2 came off the assembly line just like it is... with poor ass quality and now the OP will have to eat the cost. I think Chrysler Jeep needs to step up and buy their POS back.



.
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  #30  
Old 07-16-2012, 01:36 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by a990dna View Post
I think you missed my prior post. I personally inspected every 2008 Grand Cherokee SRT8 in Southern California and I'm telling you 50% of them were built just like this OP's Grand Cherokee - major fit and finish issues just like I'm seeing in these photos.

In 2009 I witnessed more of the same... go over on the red site and search 2008 build quality and read for yourself. I've owned two GCSRT8s and the only one worth a shit was my 2010, the one I ordered...

I think this POS WK2 came off the assembly line just like it is... with poor ass quality and now the OP will have to eat the cost. I think Chrysler Jeep needs to step up and buy their POS back.



.
I read your post. You said it was built at the worst time as if the whole jeep is built in 30 seconds at 8pm. Now you appear to be saying a special order would have better quality which is also ridiculous. Special orders go down the line just like the rest of them. I agree his probably left the plant the way it is but it has nothing to do with the time it was built.
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  #31  
Old 07-16-2012, 02:13 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by jp467 View Post
I read your post. You said it was built at the worst time as if the whole jeep is built in 30 seconds at 8pm. Now you appear to be saying a special order would have better quality which is also ridiculous. Special orders go down the line just like the rest of them. I agree his probably left the plant the way it is but it has nothing to do with the time it was built.
I never said it was built in 30 seconds. I've been in medical device manufacturing for 35 years.... extensive LEAN background. It appears you have inside knowledge as to the cycle-time and takt time of the Grand Cherokee line. I'd be interested to see some numbers, production sequences, when this vehicle started production and passed through final inspection.

If a customer order doesn't get special attention then that doesn't say much for Chrysler Jeep - and I guess I'll just chock it up to some good luck that I got a near perfect 2010 SRT8...

However I would like to believe it takes more than dumb luck and 50% chance I'll get a quality built vehicle after spending $45K....

The OP, myself.. the other owners here, and employees at Chrysler Jeep has a vested interest in assuring that happens daily.

.
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  #32  
Old 07-16-2012, 04:49 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by a990dna View Post
I never said it was built in 30 seconds. I've been in medical device manufacturing for 35 years.... extensive LEAN background. It appears you have inside knowledge as to the cycle-time and takt time of the Grand Cherokee line. I'd be interested to see some numbers, production sequences, when this vehicle started production and passed through final inspection.

If a customer order doesn't get special attention then that doesn't say much for Chrysler Jeep - and I guess I'll just chock it up to some good luck that I got a near perfect 2010 SRT8...

However I would like to believe it takes more than dumb luck and 50% chance I'll get a quality built vehicle after spending $45K....

The OP, myself.. the other owners here, and employees at Chrysler Jeep has a vested interest in assuring that happens daily.

.
The only special treatment a customer order is going to get is the priority it is assigned in production. Once in production it is built just like the rest and that's the way it should be. In the end they are all customer orders why would a special order be built any better? The person buying off the lot is paying the same price. The workers on the line are just following the build sheet doesn't matter what kind of order it is. It takes appx 20 hours to build so to say it was built on days or afternoons or before or after lunch really is not right. It was built at all those times. Not to mention that the engine, trans , seats , instrument panel and all the other parts in it were built at other times before being delivered to the plant.
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  #33  
Old 07-16-2012, 08:47 AM
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Re: JRNYC's list of Overland Summit Issues.

I actually like my Jeep. I dislike all the issues and defects though. So while I may or may not agree with which if any defects or conditions are like picking fly shit out of the pepper, this is the way I must now approach the "conditions" with my vehicle. If I bring my Jeep back with this list I'm sure my dealers isnt going to say "Of course Mr. customer, just chose another one and we willl make a nice easy swap fpr you." If this where the case I wouldn't have to document it and make it part of the case. Im sure that they will try to make a mountain feel like a molehill as is evident by many stories here of the service manager not admitiing to a problem when they test drive only to have a specialist come out and confirm that the condition does exist. Many posts of this here.

So yeah I hear what you are saying but it is neccessary unfortunately.

Also since I have so many issues now especialy with the paint and the " vapor pops" popping through the paint, what is to happen to the paint in another 6 months,,, 2 years,,, 6 years,,,,, I bought this truck to keep it till I round out the odometer to 999,999,,

The suspension I understand, some shit is messed up with it and they will have to replace their parts and do their thing until it is fixed,, I have to give them a second chance on the mechanicals,,

But throw the finish into the mix,, is it worth it for jeep to spend $$ repiaring all the various issues with the vehicle only to have to respray the car 2 years down the road, a considerable expense to them I would assume,

Additionally do I want to have to have my dash replaced because of the spotty finish? After conditioning it ( its still virgin ) the spots will still be there. Do I want the hassle of having the dash not go back in correctly, loose panels, vibrations, squeaks, fek I bought this jeep to be as silent and squeak free as possible, Do not want that.

But dont get me wrong, Im not up in here squalking and complaining left and right about it all, its just a running dialogue and list of things for the coming repair attempts.
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Old 07-16-2012, 08:51 AM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by jp467 View Post
The only special treatment a customer order is going to get is the priority it is assigned in production. Once in production it is built just like the rest and that's the way it should be. In the end they are all customer orders why would a special order be built any better? The person buying off the lot is paying the same price. The workers on the line are just following the build sheet doesn't matter what kind of order it is. It takes appx 20 hours to build so to say it was built on days or afternoons or before or after lunch really is not right. It was built at all those times. Not to mention that the engine, trans , seats , instrument panel and all the other parts in it were built at other times before being delivered to the plant.
I understand the process... they're called components, some pre-assembled as kits and others considered discreet that are delivered to the lines in kanbans, one piece flow. So to not get too far off topic, lets get back to the OP's build...

We both agree it was finished on Monday 8:00 PM, correct?

When did it start assembly on the line?... Friday night the prior week?

How many shifts do they run?

How many come off the line each day?

Any line stops for meal breaks? ... or do they run continuous and stagger employee start / stop times and use more assembly workers to run non-stop?

I would like to know the basic production methods and numbers so I can calculate the defects per unit that pass through final inspection and make their way into the hands of the consumer each day... must be a large number if this one was deemed a good unit per this second shift inspection team.

.
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  #35  
Old 07-16-2012, 03:11 PM
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Re: JRNYC's list of Overland Summit Issues.

Quote:
Originally Posted by a990dna View Post
I understand the process... they're called components, some pre-assembled as kits and others considered discreet that are delivered to the lines in kanbans, one piece flow. So to not get too far off topic, lets get back to the OP's build...

We both agree it was finished on Monday 8:00 PM, correct?

When did it start assembly on the line?... Friday night the prior week?

How many shifts do they run?

How many come off the line each day?

Any line stops for meal breaks? ... or do they run continuous and stagger employee start / stop times and use more assembly workers to run non-stop?

I would like to know the basic production methods and numbers so I can calculate the defects per unit that pass through final inspection and make their way into the hands of the consumer each day... must be a large number if this one was deemed a good unit per this second shift inspection team.

.
You can't calculate defects per unit based on this information. You don't know when it passed through final inspection. It might not have been for 2 or 3 days later. It seems you are just convinced that any issues have to be somehow related to a second shift. I would expect to get the best work out of people that work a second shift as these people are normally going to get the best rest.
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  #36  
Old 08-03-2012, 08:35 AM
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Re: JRNYC's list of Overland Summit Issues.

Added rear hatch glass opening randomly today to the list.

Made appt at dealer to drop off Monday morning to start adressing some of the issues.

Wish me luck! I still hold onto faith that the right fixes will happen here!
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