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Just frustrated

3K views 13 replies 6 participants last post by  berk483 
#1 ·
I haven't posted on the forum in quite some time for just a simple reason that I am so disappointed in the GC that I purchased back in October 2010. I really didn't want to post this and put a damper on other excited people that wanted to get a GC, but I am looking for some advice. The chain of events to start with should have been a wake up call for me to just cancel the order in the first place but I truly loved the styling of the suv and was as anybody would be excited to own my first jeep.
This vehicle was ordered the end of June 2010, the same day all Michigan dealers picked up there demo model. Due to many production delays and issues we didn't receive the jeep until 10/5/2010. The day of delivery the prep guy broke the review mirror off, bad sign. The very next day we took it to Wisconsin for a weekend getaway. The next morning after we got home a puddle of antifreeze is under the jeep. Flat bedded to the dealership and found out no clamps on one of the heater hoses. Im sure your getting the idea. These are just things that shouldn't happen. Within the next few years I have had two 20inch wheels replaced due to rust. A water pump replaced, A sensor that controls the economy mode in the engine, A battery that went dead after sitting for a week. A Sirius radio that is constantly updating channels and now I have a tranny that chatters when shifting between gears and yet the service department cant seem to figure it out, and yet now another battery that is totally dead and I have been waiting for 8 days to get another new one.
What would any of you do? It takes a lot to get me upset, as we all know its just a machine and machines do breakdown but lets be reasonable. From what I gather most all GC have been a great purchase but my just has a dark cloud hanging over it and me. BTW I have had it in two different certified Jeep dealership garages too.
How should I proceed with Chrysler?
Thanks!!
 
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#2 ·
This is just me, but I'd get the repairs done, clean it up, and trade it in. I went through a very similar experience with a Ford Bronco back in the early 80's, and that's what I did.
 
#4 ·
I do know what you mean. That's why I traded the Bronco instead of selling it outright. I couldn't just unload it on some poor buyer, even if it meant more money in my pocket. Accountability is something in short supply everywhere these days. Sad but true.
 
#8 ·
Just to add a little "fair and balanced", I'm lovin' my '14 GC. 10 months now, and haven't been back to the dealer yet. I will get there soon for some software updates, but I really don't have any complaints.
 
#10 ·
Unlike Jacko my March build Overland has been back to the dealer a few times. All issues resolved while I waited. It has been some time since I have had to go back.

At this point, "FROM MY EXPERIENCE", I would not hesitate to recommend the 2014 as a vehicle to at least consider.

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#13 ·
I am literally knocking on wood as I type this, but, my 2012 has been really good to me. I took it in for the cylinder head issue and had it fixed in a day and a half. Aside from that, regular maintenance and a squeaky brake check which turned out to be brake dust build up on the parking brake mechanism. Got it in January 2013 with 10k on the clock, now pushing 35k. Typically do 20k - 25k a year since its our only car.
 
#14 ·
I'm in a similar situation, I bought my '13 in fall 2012 and normally put on 20-25k a yr as well. I've been back to the dealer for one issue, a noisy rear shock which was replaced with little drama in about 1.5hrs after they got the part in. It really has been a great vehicle for me I just hope it keeps it's end of the bargain up.
 
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