I have seen posts here about noises and clunks coming from the rear and TSBs about replacing rear shock mounts, but not sure the category in which my issue should be posted. So am starting here. I have had a 2012 Laredo for around 18 months...over the course of the last 6-8 weeks I have experienced the right rear kicking out when I go over a rough surface or sudden dips in the road. It is sometimes very sudden and extreme enough to be scary. Curious as to whether others have experienced this and whether there was a succesful diagnosis and treatment of the problem. My dealer saw a leaky shock on the right rear and will be replacing tomorrow but I have driven cars with leaky shocks before and experienced nothing like this...am a little skeptical. Appreciate any info members might have.
Thank you. After reading some of the stories about the kinds of the things dealers sometimes put their customers thru (even Jeep dealers), it's nice to have an independent confirmation that they might be right.
Just wanted to report out on my trip to the dealer--they replaced both rear shocks and voila, the problem was solved..my ride is back to normal. The tech told me that when he removed the right rear shock, it just collapsed. There was no internal resistance, so it clearly was a failed shock. Note: I waited nearly two weeks for the shocks to come in and only that with the help of Jeep Customer Care...others have waited 4 to 6 weeks or more. Seems like this IS a wider problem than they care to admit...got this from the tech who did my work. Hope this info helps others who might have the same issue.