Originally Posted by the1jake
Do you have any pictures when the liftgate was open? Closeup and shots that show the entire liftgate up? Any pics from underneath the liftgate when it was up?
I've been following this thread closely. I want to see how Chrysler handles it. (a video clip might be great too!)
Sorry I don't. I now wish that I did. It was chaotic when I showed up. I was talking to the dealer while 3 guys started messing with the liftgate. They also took me away to sign some paperwork for the loaner car they gave me.
I took the new pictures just as I was leaving after I noticed the damage was much worse than when I brought it to them. One guy even looked at me and said "it got worse."
I didn't give any of my opinions on what could have happened. I figured it was best to just keep my mouth shut. What blew me away was the first comment I heard was a guy mentioning "maybe it was iced up."
Also the main body shop guy noticed the center of the spoiler was bubbled up. When he pushed it down it would just pop up again. He said it shouldn't be able to do that.
No word yet today. I'll post once I hear from the dealer.