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  #61  
Old 01-05-2011, 02:00 PM
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Re: Liftgate DAMAGED when using remote

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Originally Posted by moosehead View Post
Good luck Jeef, JG fingers crossed for you.
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Originally Posted by parry69 View Post
take it back to the dealer, make your problem his problem. let them figure out what you did wrong

that sucks man
Yeah, I'm bumming.. I've logged about 8hrs in my loaner Impala.. It's not a fun car to drive "but gets me from A to B"...puke) Hey, sweet Jeep!

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Originally Posted by Dan JGC View Post
My condo has a low ceiling in the parking garage so I measured the liftgate rise as it opens (when I first looked at the WK2 about 3 weeks before ordering one) and was very concerned about the spoiler especially since it is mostly a cosmetic plastic thing. It looks nice but REALLY sticks up. A powered lift gate could easily get damaged in a low ceiling environment (I even tested the resistance force and it would easily damage before stopping). Since I want a loaded model I am thinking of disconnecting the powered part of the liftgate to prevent an accidental opening in my low ceiling parking garage.

I suspect the flipper glass opened first as the liftgate opened.....perhaps the flipper glass was registered as "closed" but hadn't locked closed and as the liftgate opened the flipper glass flipped open fast and first causing the jam. Hence, it is a known problem which is why the powered liftgate is disabled if the vehicle knows the flipper glass is opened. New programming to stop the liftgate from opening further if flipper glass is detected open while liftgate opening is in process.

The spoiler and powered liftgate was my one concern when I first saw the new GC (I'm pretty good at seeing issues in things right away in general) and so will have to disconnect once I get mine.
The glass part of the liftgate closes easily. It doesn't require any force like my '05 WK. There is no doubt that I had it closed when I left my home.
I'm also positive my garage had nothing to do with this. If there was damage caused by my garage I would think there would be marks/scratches around the licence plate area ect... Also I've been using my rear camera to make sure I park in the same place every time. My garage is deep enough and tall enough to easily open my liftgate without worry.

I didn't hear from the dealer yesterday or today like I was expecting. I'm guessing that's bad news. I'm trying to be patient and not become a nuisance.

Day 3 in my loaner Impala totally blows!!
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  #62  
Old 01-05-2011, 02:35 PM
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Re: Liftgate DAMAGED when using remote

The bottom line of my post was that perhaps the flipper glass opened (for whatever reason) while the liftgate was opening causing a conflict and the damage.

For me, my condo parking garage ceiling is low, so for me I have to make sure the flipper glass and especially the liftgate don't open and scratch (and crack) against the ceiling - the spoiler would hit first. The spoiler really sticks out and I measured it at the dealership as it opened and the force to stop the powered opening is considerable.
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  #63  
Old 01-05-2011, 03:03 PM
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Re: Liftgate DAMAGED when using remote

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Originally Posted by Dan JGC View Post
The bottom line of my post was that perhaps the flipper glass opened (for whatever reason) while the liftgate was opening causing a conflict and the damage.

For me, my condo parking garage ceiling is low, so for me I have to make sure the flipper glass and especially the liftgate don't open and scratch (and crack) against the ceiling - the spoiler would hit first. The spoiler really sticks out and I measured it at the dealership as it opened and the force to stop the powered opening is considerable.
Cool. I appreciate all the feedback, and I agree with what you are saying. If somehow the flipper glass opened while the liftgate opened I'm sure there would be a problem.

In my case I don't think that happened because right after the liftgate quickly shut and I recovered from my shock I tried to open the flipper glass to inspect the damage. Of course there is a chance that it opened with the liftgate and then securely shut as the liftgate shut and I didn't notice that.

For peace of mind I really want to know what happend. This could really effect my putting!!
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  #64  
Old 01-05-2011, 05:28 PM
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Re: Liftgate DAMAGED when using remote

I just got a voicemail from the owner of the dealership and I have some good news...I think.. "Chrylser said: get it fixed." He then reassured me it would be like new when I get it back. The dealer wants me to talk to the head of the body shop in the morning so he can explain to me what they think happened. They are to call me sometime in the morning.

I did not get a timeline.

I'll let you all know what I find out tomorrow.
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  #65  
Old 01-05-2011, 05:44 PM
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Re: Liftgate DAMAGED when using remote

That great news!
keep us posted
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  #66  
Old 01-05-2011, 06:00 PM
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Re: Liftgate DAMAGED when using remote

agreed its great news. hopefully the repair is top notch???

i might try to get something from chrysler for this......like the guy with the roof leak got extended warranty added.........
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  #67  
Old 01-05-2011, 07:53 PM
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Re: Liftgate DAMAGED when using remote

Awesome. That's what we like to hear. While the absence of any problems is preferable, it isn't realistic to expect there won't be any. When they do pop up, it's wonderful to hear them eager to make it right.
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Old 01-05-2011, 08:33 PM
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Re: Liftgate DAMAGED when using remote

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Originally Posted by JEEF View Post
"Chrylser said: get it fixed." He then reassured me it would be like new when I get it back.
Good stuff, JEEF.
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Old 01-05-2011, 10:47 PM
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Re: Liftgate DAMAGED when using remote

congrats and I bet you are relieved. Glad its gonna work out...
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  #70  
Old 01-05-2011, 10:51 PM
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Re: Liftgate DAMAGED when using remote

I wish Chrysler said to my dealer "get it fixed" with my rims. LOL


Congrats!
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  #71  
Old 01-05-2011, 11:01 PM
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Re: Liftgate DAMAGED when using remote

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Originally Posted by LJS8510 View Post
That great news!
keep us posted
Will do!
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agreed its great news. hopefully the repair is top notch???
i might try to get something from chrysler for this......like the guy with the roof leak got extended warranty added.........
Yeah no doubt. I'm told the body shop guy has been with the dealer for 20 years and is the best. I hope..
I also agree that I should try to get something from Chrysler (I'm all ears if any of you have ideas). I know I should just be happy they will fix the damage, but I really don't feel like I did anything to cause the damage. Now my 58 day old WK2 will have a history of tailgate damage and body work on Car Fax. I wonder how much value...if any, my WK2 lost. O'well, whatever... This time next year I'll have 60k miles on it and I'll have to drive it till the wheels fall off to get full value out of it. Good thing it's awesome and I'll be happy to put 250k miles on it.

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Good stuff, JEEF.
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Old 01-05-2011, 11:10 PM
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Re: Liftgate DAMAGED when using remote

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Originally Posted by Scottina06 View Post
congrats and I bet you are relieved. Glad its gonna work out...
Until I get it back I'm ready for bad news, but very relieved! Thanks man!

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I wish Chrysler said to my dealer "get it fixed" with my rims. LOL
Congrats!
They should have fixed your rims just based on your music contributions!

Thanks!
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