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Mystery Squeak HELP

5K views 31 replies 11 participants last post by  losbot 
#1 ·
So my Summit just hit 1400 miles and so far nothing major (fingers crossed) however, intermittently over some rough patches of road there is this mystery squeak. Try as I might I can not pinpoint it. It is definitely coming from the passenger side somewhere. Could be sunroof, seat, door, suspension. I have no idea. It is a faint noise but it is really starting to make me crazy because I know it can be fixed if I can find it. Has anyone else had some mystery squeaks or creaks in the 14? I did check the clips around the pano roof and all were secure.
 
#2 · (Edited)
I have a creak coming from rear passenger side. I'm pretty sure it's the pano roof. I hear it when the body flexes like turning into my driveway or any rough patch on road. Think i read there are a bunch of adjustment points they can do on pano roof. I'm gonna have dealer look at when I go in for oil change.

Can try to have someone drive jeep while you sit in back and search for squeak.
 
#7 ·
Had something very similar. Found one loose headliner clip, loosened/retightened the passenger side grab handles... Didn't help. I think it was actually the sunroof accordion strip on the passenger side but never nailed it down... Started taking a different route to work over a really bad stretch of road and the squeak/rattle went away.

I think whatever was making contact just wore itself down over the potholes...
 
#3 ·
Yep that sounds about exactly like what I am hearing. I need to find a new dealer. My current dealer would say something like "couldn't replicate" or "that's normal". I will ride in the back tomorrow and try to see if the pano is the source.
 
#4 · (Edited)
Yeah try another dealer. I'm gonna take the direct approach and just tell them straight up its the pano roof and I'm sure there are many adjustment points to fine tune it. Gives em less wiggle room to say they couldn't find it etc.
 
#5 ·
im getting a humming or vibration by the glove box,dealer said they adjusted it its back
 
#6 ·
I get the same vibration sound from what I think is the glove box area when I run over some bots dots or similar. My 2012 Overland did the same thing. Must be designed this way from the factory. That is where the extra money goes for a M-B, BMW, Audi. They look for and usually stop these kind of annoyances from day one.
 
#8 ·
I had as similar squeak that was coming from the passenger seat rubbing against the center console ... spacing was off. There was no adjustment possible but the dealer treated the side of the seat with a lot of leather conditioner/softner. Problem solved.
 
#10 ·
Nothing like looking for bumps while applying pressure to various parts of the roof.. That black piece across the middle... The headliner on the passenger side... The overhead console... The glass...

Been there done that.:eek:
 
#11 ·
Ok here is the update. Drove around as a passenger in the thing. NOT the pano roof to my surprise. The "Chirp" as I now call it was sounding like it was from the front passenger side. So I pulled out the glove box and rode around some more.
It wasn't until pulling into the driveway that we realized it was a chirp over slow smooth bumps and it was coming from the front passenger side wheel well. Bushing maybe?
 
#13 ·
Re: Mystery Squeak HELP (FOUND & FIXED)

So after a day at the dealership and one very persistent tech who made it his mission to find the squeak, I am happy to report it has been found and fixed.
Turns out that the sound was coming from the PCM bracket. Apparently a bolt was missing a.k.a not installed at the factory. So over rough roads it was rubbing metal on metal and making the squeak that sounded like it was coming from the glove box area. My ride is quiet once again. (knock on wood)
 
#14 ·
Re: Mystery Squeak HELP (FOUND & FIXED)

So after a day at the dealership and one very persistent tech who made it his mission to find the squeak, I am happy to report it has been found and fixed.
Turns out that the sound was coming from the PCM bracket. Apparently a bolt was missing a.k.a not installed at the factory. So over rough roads it was rubbing metal on metal and making the squeak that sounded like it was coming from the glove box area. My ride is quiet once again. (knock on wood)
Chrysler should hire him to train techs across the country ... about dedication.


---
 
#16 ·
I have had many mistery squeaks on pano roof ,seats,glove box and interior trim.
I purchased myself a 2 ounce bottle of Krytox oil and treated all sunroof and pano roof mouldings and seals with it.All noises gradually went away and have not returned in 6 months.
I also treated the glove box edges with the same successful results, I also treated all the door mouldings and any plastic trim that makes any contact with other materials.
Needless to say,the Jeep is now extremely quiet and absolutely noise free.
I only used about one ounce to do the entire car,a little goes a long way.
I plan on treating the pano roof and sunroof seals again just before winter.
Its worked for me and maybe it can work for you.this stuff is expensive but it works.
Good luck.
 
#17 ·
I'm having the same issue so I need to let the wife drive it :eek: while I sit in the back and look for it. At least she'll stop complaining about not having driven the JGC yet. :lol:
 
#19 ·
Finally took the JGC to the dealer and left it overnight with a laundry list of things I wanted checked out, one being the creaking sound from the roof.

Well, they had no trouble hearing it. Turns out the technician had heard about this and had one other customer bring his truck in as well. So they're ordering a set of bolts I'm told and once they're in, I'll have to bring it back and leave it for like 2-3 days. I'm told they'll have to drop the interior, to get to everything and basically re-do and tighten the sunroof area. I'll talk to the tech and get more info from him when I drop it off.

I just want:
1) The squeak to stop (gotten louder over time).
2) The interior to look like it was never touched, when completed. :thumbsup:
 
#20 ·
Finally got around to dropping the JGC off at the dealer. They brought down the entire headliner and looked around the pano roof area, as they figured it was there but they couldn't find or resolve it. They opened a Star Case and Chrysler had them check a few things. Turned out with mine, they took it as it was, to their body shop and there are seams that they reinforced with additional welding. How do you like them apples? lol :confused:

I'm now listening carefully for the creaks. I hope that's the end of it. :)
 
#22 ·
That's what I was told today over the phone but I was in a meeting and could not get into a long conversation. I'm not going to make it to the dealer today so I'm going to be there first thing in the morning to pick it up and speak to the actual tech that worked on it.

I'll post what I learn.
 
#23 ·
Found this in jeepforum.com:

"My 2014 GC Limited has a rear noise problem too: a squeaking sound coming from the passenger side, behind the rear seat, up high, near the headliner.

It sounded like a couple of plastic trim pieces rubbing together to produce the squeak. This would occur at low speeds going over small bumps or when turning or going around a cul-de-sac.

I was shocked at what the dealer found. After having my car for two days, removing all interior trim pieces on the pass. side, and the headliner, the dealer found that 3 spot welds in the frame near the C pillar had not been welded in and were missing. They gave me this news earlier today, said they would spot weld as need but warned me that because of the heat from welding, my paint might be damaged. They said that they would repaint as needed and all would be as good as new....sigh."
 
#25 ·
So I picked my JGC up yesterday after exactly one week.

Here's the final report:

Removed the headliner to access the sunroof. The sunroof was fine, tightly attached but the noise could be duplicated when prying up & down on the sunroof. Found noise in the the right rear pillar area. They tried adhesive in the pillar area and let dry overnight. Still creaking.

Expanding foam was used, as per body shop's recommendation and allowed to sit overnight. Still creaking.

They contacted Chrysler and were instructed to remove the sunroof and have the body shop weld the pillar seams. Body shop cleaned & welded the right rear pillar seams. Reinstalled the sunroof and all interior finishing. Creaking noise gone! Dead silence. FINALLY!
 
#27 ·
My service guy and the tech that worked on it told me that Chrysler is aware of it and mine was not the first they had heard of it. There was a post on another site where I read that some seams needed additional welding.

It annoyed the hell out of me. Get it looked at and let them know what you've read here. There was a Star Case opened on mine, with Chrysler.
 
#30 ·
It's not that big of a deal really. The time consuming part for mine was that they were trying a couple of things before finally doing what was needed. I'm going to ask for the Star Case # and hopefully if any of you take your JGC in, you can have your SA reference it to Chrysler, to save some time. Once they did that, it was like 2 or 3 business days at most.

I made it a point to talk to the tech that was taking apart the interior. I expressed to him how having it look exactly the way I was giving it to him was very important to me, after having the creak removed. I basically told him "take care of the Jeep and there's a bonus in it for you". I swear it came back perfect and he even asked the body shop to detail it once he put everything back together. It looked like it did on day 1. Plus no more noise.

That's just me. I was so frustrated, I was more than happy to reward the tech and they'll get a solid review from me.
 
#31 ·
Hello again, well, it went to the dealer on Monday and of course had the dreaded, "We couldn't reproduce". Figures, since it was warmer out on Monday. Leads me to believe the issue may just be it needs the grease around the sunroof gasket as it only creaks when cold. I suppose it could also be the headliner fasteners creak when cold as well. There is a TSB posted on the stickies on how to 'grease' the seals.
 
#32 ·
That or they just don't hear what you're hearing. I would have had the tech hop into the truck and I would have driven him around, pointing it out. It's just too frustrating to leave as is.
 
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