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New windshield for overland ...question.

12K views 46 replies 26 participants last post by  rchung813 
#1 · (Edited)
Has anyone had to have their windshield replaced, if so, was it replaced with an oem or aftermarket one...how did it turn out? I hate the idea of having to have a new windshield at 8mos old. :mad:


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#38 ·
Whelp... looks like I should have done a little research (as I usually do...) before having my glass replaced - rain sensor does not work - in Hurricane Sandy no less. Had Safelite replace it (twice, the rubber strip was creased the first time and created a loud air noise). I have full glass coverage though my insurance.

Any suggestions as to whether or not I should contact Safelite first or contact my insurance company first??

Thanks in advance for any advice!
 
#39 ·
Whelp... looks like I should have done a little research (as I usually do...) before having my glass replaced - rain sensor does not work - in Hurricane Sandy no less. Had Safelite replace it (twice, the rubber strip was creased the first time and created a loud air noise). I have full glass coverage though my insurance.

Any suggestions as to whether or not I should contact Safelite first or contact my insurance company first??

Thanks in advance for any advice!
not sure, but I will say that I had mine replaced with OEM after initally having a Pilkington replacement and my wipers still don't work like before replacement. They may sense rain at times, but it usually has to be pouring for it to work and even then it doesn't keep up with the rain. :mad:

I plan to mention it the next time it's at the dealer.
 
#40 ·
If you have State Farm, explain that you have the top-end version of the Grand Cherokee, not an ordinary Grand Cherokee, and this version has wiper sensor wires (which also activate headlights in rain) built into the Mopar windshield. You know from experience and/or many Internet comments that aftermarket windshields don't handle this feature properly.

It takes some doing, but eventually you should prevail. We had a windshield crack from a pebble in May and they finally agreed to go with Mopar. Earlier this week another pebble did the same thing (!), and our glass folks got the necessary special authorization to go with Mopar instead of aftermarket.

Rule One: Avoid Safelite if you want Mopar. Dunno where you are, but in our area we use Alderfer Glass, a regional outfit with a sterling reputation. Check out your local options, then pick the best and see if they will stand by you in getting Mopar. Then tell your insurance company you wish to use them, not Safelite. Most will readily agree, and you should pay no more than your usual deductible (if any).
 
#41 ·
Bump.

Parked outside last night, used the remote start - get down to my Jeep and there is a new crack at the bottom of my windshield about 8" up and to the right.

The crack wasn't there last night when I was driving and I didn't get any rocks or anything shot up at my windshield, so I'm wondering if it being very cold last night and this morning (thin layer of ice on the sidewalk / stairs / parking lot) and then the defrost being turned on would have cracked my windshield?

Is there a way to prove it was caused by the weather? If it was caused by the weather, is this a warranty item?
 
#43 ·
No go on the warranty claim, he looked at it for about 0.3 seconds and said it was caused from a rock chip. In any case, he said that Chrysler doesn't warranty glass unless it is damaged upon the vehicles arrival - once it leaves the lot it is not covered.

That said, a few posters in this thread have gotten multiple windshields replaced so I dunno if that was just BS.

Dealership said they could have it fixed (someone comes to them to do it) for $300 out the door. Safelite was $282 + 9.99 disposal + tax for "their" brand and $419 + disposal/tax if going the OEM route.

Crack has grown about 4-5" since I first posted, so I'm going to have to make a decision fairly soon.
 
#44 ·
2 weeks after changing insurance companies a piece of weld comes off an overpass and hits the windshield. The overpass is being built, so I am filing a claim with my state DOT. My deductible is $250, so I shopped. I went with a shop the dealer uses, and got a PGW windshield installed for $265. The glass shop is always in the "Best of..." here. I have had Safelite with other cars with mixed results.

I asked the dealer about OEM and he told me that glass is USDOT regulated, so their contractor uses glass that is equal to, or better. They have had no complaints.

So I threw water on the windshield and the wipers wiped, drove the car at 80MPH on I95. Heard a buzzing noise, thankfully it was just the tape coming off. Resealed the tape, and it was quite. Tape comes of in the AM, so I will test again. So I think the install is more than half the battle. I think a branded windshield like PGW, PPG, St. Gobain, etc should be fine.

Taking the GC on vacation next week, lot of miles. If I have an issue, I will re-post.
 
#47 ·
About a week ago I replaced my Windshield due to a sizable crack (seems to be an issues for some GC Jeeps as I've read online). Went through my insurance and got it done at Safelite with an OEM windshield. Today when I was driving in light drizzle, I didn't see my automatic windshield kick in, though I'm not sure if there was enough mist on my windshield to make it start. Is there anyway for me to find out if there is an issue or tell if the sensor is working or installed correctly after the windshield replacement? I would assume the sensor is on the back of the review mirror? or is is some other part?
 
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