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  #37  
Old 09-09-2012, 06:24 AM
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Re: New windshield for overland ...question.

Had my windshield replace by safelight on my 2011 with rain sense. Geico originally said they would only pay for aftermarket. They replaced windshield with aftermarket and I had problems with rain sense not working when it should and working when it shouldnt. I complained and safelight came back out and replaced with a "better" aftermarket. Problem persisted. safelight guy told me he thought the aftermarket they gave me was superior to the mopar but agreed to replace it. Problem solved when OEM glass was installed.

Side note. I had problems with wind buffetting type noise after glass was replaced. Turns out it was coming from gasket at bottom of windshield. Apparently it got slIghtly stretched or bent during installation of glass and ultimately had to be replaced. Tell them to be careful.
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  #38  
Old 10-30-2012, 04:04 PM
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Re: New windshield for overland ...question.

Whelp... looks like I should have done a little research (as I usually do...) before having my glass replaced - rain sensor does not work - in Hurricane Sandy no less. Had Safelite replace it (twice, the rubber strip was creased the first time and created a loud air noise). I have full glass coverage though my insurance.

Any suggestions as to whether or not I should contact Safelite first or contact my insurance company first??

Thanks in advance for any advice!
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  #39  
Old 10-31-2012, 01:20 PM
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Re: New windshield for overland ...question.

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Originally Posted by JFHanson4 View Post
Whelp... looks like I should have done a little research (as I usually do...) before having my glass replaced - rain sensor does not work - in Hurricane Sandy no less. Had Safelite replace it (twice, the rubber strip was creased the first time and created a loud air noise). I have full glass coverage though my insurance.

Any suggestions as to whether or not I should contact Safelite first or contact my insurance company first??

Thanks in advance for any advice!
not sure, but I will say that I had mine replaced with OEM after initally having a Pilkington replacement and my wipers still don't work like before replacement. They may sense rain at times, but it usually has to be pouring for it to work and even then it doesn't keep up with the rain.

I plan to mention it the next time it's at the dealer.
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  #40  
Old 12-13-2012, 06:21 PM
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Re: New windshield for overland ...question.

If you have State Farm, explain that you have the top-end version of the Grand Cherokee, not an ordinary Grand Cherokee, and this version has wiper sensor wires (which also activate headlights in rain) built into the Mopar windshield. You know from experience and/or many Internet comments that aftermarket windshields don't handle this feature properly.

It takes some doing, but eventually you should prevail. We had a windshield crack from a pebble in May and they finally agreed to go with Mopar. Earlier this week another pebble did the same thing (!), and our glass folks got the necessary special authorization to go with Mopar instead of aftermarket.

Rule One: Avoid Safelite if you want Mopar. Dunno where you are, but in our area we use Alderfer Glass, a regional outfit with a sterling reputation. Check out your local options, then pick the best and see if they will stand by you in getting Mopar. Then tell your insurance company you wish to use them, not Safelite. Most will readily agree, and you should pay no more than your usual deductible (if any).
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  #41  
Old 04-17-2013, 09:46 AM
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Re: New windshield for overland ...question.

Bump.

Parked outside last night, used the remote start - get down to my Jeep and there is a new crack at the bottom of my windshield about 8" up and to the right.

The crack wasn't there last night when I was driving and I didn't get any rocks or anything shot up at my windshield, so I'm wondering if it being very cold last night and this morning (thin layer of ice on the sidewalk / stairs / parking lot) and then the defrost being turned on would have cracked my windshield?

Is there a way to prove it was caused by the weather? If it was caused by the weather, is this a warranty item?
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Old 04-17-2013, 10:42 AM
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Re: New windshield for overland ...question.

Depending on the state you have insurance in it likely doesn't matter what caused it. In Florida, where I live, windshields are no fault and no deductible.

Might be able to pass off as a warranty claim - windshields shouldn't be cracking in the car wasn't in an accident.
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  #43  
Old 04-19-2013, 10:02 AM
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Re: New windshield for overland ...question.

No go on the warranty claim, he looked at it for about 0.3 seconds and said it was caused from a rock chip. In any case, he said that Chrysler doesn't warranty glass unless it is damaged upon the vehicles arrival - once it leaves the lot it is not covered.

That said, a few posters in this thread have gotten multiple windshields replaced so I dunno if that was just BS.

Dealership said they could have it fixed (someone comes to them to do it) for $300 out the door. Safelite was $282 + 9.99 disposal + tax for "their" brand and $419 + disposal/tax if going the OEM route.

Crack has grown about 4-5" since I first posted, so I'm going to have to make a decision fairly soon.
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  #44  
Old 07-30-2013, 04:23 PM
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Re: New windshield for overland ...question.

2 weeks after changing insurance companies a piece of weld comes off an overpass and hits the windshield. The overpass is being built, so I am filing a claim with my state DOT. My deductible is $250, so I shopped. I went with a shop the dealer uses, and got a PGW windshield installed for $265. The glass shop is always in the "Best of..." here. I have had Safelite with other cars with mixed results.

I asked the dealer about OEM and he told me that glass is USDOT regulated, so their contractor uses glass that is equal to, or better. They have had no complaints.

So I threw water on the windshield and the wipers wiped, drove the car at 80MPH on I95. Heard a buzzing noise, thankfully it was just the tape coming off. Resealed the tape, and it was quite. Tape comes of in the AM, so I will test again. So I think the install is more than half the battle. I think a branded windshield like PGW, PPG, St. Gobain, etc should be fine.

Taking the GC on vacation next week, lot of miles. If I have an issue, I will re-post.
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  #45  
Old 07-30-2013, 04:42 PM
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Re: New windshield for overland ...question.

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Originally Posted by AAAA View Post
Also depends on your insurance company.
Not in NY unless it is specified in your policy. Too many lower management folks try to make their #'s look good by telling people they have to go to SafeLite or some other chain. When a shop buys OEM, it should be discounted to Nags price anyway.

Like in so many industries, you don't always know what you are getting. I couldn't confirm this, but while I was still working, I was told that some of the known brand windshield manufacturers were selling the same glass either to third party brands, or even having a second brand in house.

It's getting like battery brands. Who makes what?


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  #46  
Old 07-30-2013, 09:18 PM
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Neat page that tells you where and by who your windshield was made. DOT287 is a Mexican factory.

http://www.carwindshields.info/dot_db
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