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Old 06-25-2014, 08:54 AM
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No Sound 2014 Jeep Grand Cherokee Limited

Anyone else have a problem where there is no sound at all coming out? Whether its the radio, blue tooth, rear camera, etc, the touch screen works but I get no audio at all....I tried reinstalling the software and a soft reboot, no luck. Trying to locate the IOD Fuse, but not sure which one it is...any help would be great...It's 3 months old but can't bring it in yet as I have to attend a funeral, just need sound for the long drive home....thanks in advance....
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Old 06-25-2014, 09:00 AM
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Re: No Sound 2014 Jeep Grand Cherokee Limited

There's a known issue with the amp communicating with the computer and a reflash is necessary to correct it. Sorry I don't have the TSB #.
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Old 06-25-2014, 09:10 AM
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Re: No Sound 2014 Jeep Grand Cherokee Limited

Found the TSB, 08-020-14. I called 4 Jeep Dealers to try to get an appointment and not one mentioned that...appreciate the help and response! doesn't look like I can do it myself....
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Old 06-25-2014, 01:13 PM
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Re: No Sound 2014 Jeep Grand Cherokee Limited

Just wanted to post an update in case it happens to anyone else...I called my dealer to try to get them to squeeze me in armed with the TSB, and he was able to...he checked it out when I got there, removed the fuse, put it back in and everything started working again...he said if it happens again, they need to do more diagnostics...but if it happens to anyone, pull the fuse first...it was the amp fuse....I spent an hour trying to find the IOD fuse and was just told the 2014's don't have them...
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Old 06-25-2014, 07:29 PM
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Re: No Sound 2014 Jeep Grand Cherokee Limited

What's an IOD fuse?
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Old 06-26-2014, 10:53 AM
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