Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 05-29-2013, 04:00 PM
New Member
My Jeep: 2011 5.7L WK2
 
Join Date: Oct 2011
Location: Long Island, NY
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
secatty is on a distinguished road
Note II contacts not all transferring to GC address book via BT

I just bought the Note II from Verizon and I am unable to get all of the contacts in my phone to transfer to the Car's address book via bluetooth. Some transfer, most don't. The actual phone for calling works fine otherwise. Any idea what might be causing this? Thanks in advance.
__________________

__________________
Reply With Quote
  #2  
Old 06-09-2013, 07:42 PM
DirtyCityJeep's Avatar
Member
My Jeep: 2014 6.4L WK2
 
Join Date: Sep 2012
Location: Boulder, CO
Posts: 65
Thanks: 1
Thanked 3 Times in 3 Posts
Rep Power: 740
DirtyCityJeep has a spectacular aura about
Garage
Re: Note II contacts not all transferring to GC address book via BT

I would make sure both your phone and your radio have the latest updates. Idk which radio you have otherwise I would tell you where to find updates for it. On the Note it is in your settings -> about phone ->software update
__________________

__________________
[SIGPIC][/SIGPIC]
2014 Ivory SRT
Check out my outerwear company: www.HubbleOuterwear.com
Reply With Quote
  #3  
Old 06-13-2013, 11:55 AM
Member
 
Join Date: Jun 2012
Posts: 259
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1022
turbospartan is on a distinguished road
Garage
Re: Note II contacts not all transferring to GC address book via BT

My 2012 does this too... I'll use the phone button and say "call so-and-so" and most of the times it will find that person.

But randomly, it won't find certain people. Even when I manually call them using my phone - there is still no contact name on the screen, only the phone number.
__________________
Reply With Quote
  #4  
Old 06-15-2013, 09:31 AM
eljeffe505's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: May 2013
Location: Albuquerque
Posts: 36
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 470
eljeffe505 is on a distinguished road
My Note 2 & S3 sync'd quickly. Try deleting the pairing and give it another shot. One of the few things that actually worked well on my Overland.
__________________
_____________________
2009 Wrangler Rubicon Unlimited
2014 Grand Cherokee Overland
Reply With Quote
  #5  
Old 06-25-2013, 03:03 PM
GreenWaveATL's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2013
Location: Atlanta, GA
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 397
GreenWaveATL is on a distinguished road
Re: Note II contacts not all transferring to GC address book via BT

I have a Samsung Galaxy S2 running Android 4.1.2 (Jelly Bean), and I was able to pair it right away with my '14 JGC Ltd with the 8.4AN. However, I did notice when I uploaded my Phonebook that it did not load all of my contacts.

I am not sure, but I suspect it is because many of my contacts in my phone are "linked contacts," meaning I'm pulling & combining info from various sources, such as Sim card, Gmail, LinkedIn, Facebook, etc.

I've noticed that my unlinked contacts came through just fine. For now, it's not a big deal to me. I just manually saved my most important contacts to the UConnect Phone Favorites. But if you do find a solution to get the entire phonebook to load, I'd be glad to know about it.
__________________
Reply With Quote
  #6  
Old 06-26-2013, 05:46 PM
DirtyCityJeep's Avatar
Member
My Jeep: 2014 6.4L WK2
 
Join Date: Sep 2012
Location: Boulder, CO
Posts: 65
Thanks: 1
Thanked 3 Times in 3 Posts
Rep Power: 740
DirtyCityJeep has a spectacular aura about
Garage
Re: Note II contacts not all transferring to GC address book via BT

GreenWave, make sure your unit is up to date. I had that problem at first also and I did an update that fixed the phonebook issue. Just enter the last 8 of your vin and see if you qualify for the update. The last one I got came through at the end of May.

https://rsur.extra.chrysler.com/rsur/Uconnect.do
__________________
[SIGPIC][/SIGPIC]
2014 Ivory SRT
Check out my outerwear company: www.HubbleOuterwear.com
Reply With Quote
  #7  
Old 06-26-2013, 06:08 PM
Willx's Avatar
Moderator - MOTS jr.


My Jeep: 2014 3.0L WK2
 
Join Date: May 2013
Posts: 4,835
Thanks: 526
Thanked 816 Times in 458 Posts
Rep Power: 1926937
Willx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond repute
Garage
Quote:
Originally Posted by DirtyCityJeep View Post
GreenWave, make sure your unit is up to date. I had that problem at first also and I did an update that fixed the phonebook issue. Just enter the last 8 of your vin and see if you qualify for the update. The last one I got came through at the end of May.

https://rsur.extra.chrysler.com/rsur/Uconnect.do
There is newer software. Search 13.19.0 or UConnect in the forum.
__________________
Reply With Quote
  #8  
Old 06-29-2013, 01:44 PM
GreenWaveATL's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2013
Location: Atlanta, GA
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 397
GreenWaveATL is on a distinguished road
Thanks, DirtyCityJeep. Thanks, Willx. I had my GC in the dealer earlier this week to have the ABS module replaced, and they also "updated" my RA4 version to address some screen freezing issues I was experiencing with SiriusXM. I'm not sure which version I'm now running; I will check it & get back to you. I do know that I'm still not getting all of my contacts to come through.
__________________
2014 GC Limited V6 RWD: Deep Cherry Red/Blk | Lux II | 20" Wheels | Tow IV | RA4 - Ordered 4/6/13 & Delivered 5/27/13
Reply With Quote
  #9  
Old 07-03-2013, 09:31 PM
GreenWaveATL's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2013
Location: Atlanta, GA
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 397
GreenWaveATL is on a distinguished road
Re: Note II contacts not all transferring to GC address book via BT

I checked my system, and I'm currently running 13.19.0. Unfortunately, I'm still not able to get all my contacts to come through. I've unpaired my phone and reconnected it, and I still don't get all my contacts to come through.

Any ideas on next steps? Do I need to do any type of reset? I'm game for any suggestions you may have.
__________________
2014 GC Limited V6 RWD: Deep Cherry Red/Blk | Lux II | 20" Wheels | Tow IV | RA4 - Ordered 4/6/13 & Delivered 5/27/13
Reply With Quote
  #10  
Old 07-03-2013, 09:34 PM
DirtyCityJeep's Avatar
Member
My Jeep: 2014 6.4L WK2
 
Join Date: Sep 2012
Location: Boulder, CO
Posts: 65
Thanks: 1
Thanked 3 Times in 3 Posts
Rep Power: 740
DirtyCityJeep has a spectacular aura about
Garage
Re: Note II contacts not all transferring to GC address book via BT

Try unpairing and deleting it from your phone also and starting fresh. Another thing to double check is plugging your phone into your computer and checking for updates with Samsung Kies as some update don't come OTA. I had similar issue with my S4 and that fixed my problem. Good luck
__________________
[SIGPIC][/SIGPIC]
2014 Ivory SRT
Check out my outerwear company: www.HubbleOuterwear.com
Reply With Quote
  #11  
Old 07-03-2013, 09:45 PM
Willx's Avatar
Moderator - MOTS jr.


My Jeep: 2014 3.0L WK2
 
Join Date: May 2013
Posts: 4,835
Thanks: 526
Thanked 816 Times in 458 Posts
Rep Power: 1926937
Willx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond repute
Garage
Re: Note II contacts not all transferring to GC address book via BT

Quote:
Originally Posted by GreenWaveATL View Post
I checked my system, and I'm currently running 13.19.0. Unfortunately, I'm still not able to get all my contacts to come through. I've unpaired my phone and reconnected it, and I still don't get all my contacts to come through.

Any ideas on next steps? Do I need to do any type of reset? I'm game for any suggestions you may have.
Dirt City has some good suggestions there. Always delete and re-pair after any phone or UConnect upgrade. 2 things on address book... It does not take everything, only valid phone entries. I have 1180 Contact but I only get close to 800 sync. It is ok though becasue it skips no phone number entries. Other thing is if it comes across and entry with invalid characters it screws it up, so make sure you don't have a much of MSN or other linked auto additions, they are garbage.
__________________
Reply With Quote
  #12  
Old 07-03-2013, 09:50 PM
Willx's Avatar
Moderator - MOTS jr.


My Jeep: 2014 3.0L WK2
 
Join Date: May 2013
Posts: 4,835
Thanks: 526
Thanked 816 Times in 458 Posts
Rep Power: 1926937
Willx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond repute
Garage
Re: Note II contacts not all transferring to GC address book via BT

on another note, test your VR and your Nav and make sure it is quick. Some of the loads of 13.19.0 didn't take properly first time.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Importing Addresses to Address Book Big Green Audio/Visual/Navigation 2 03-10-2014 05:02 PM
Navigating to address in "My Files" address book spinxt Audio/Visual/Navigation 0 02-27-2013 11:36 PM
Is it possible to transfer navigation address book from one RER to another? jvs0302 Audio/Visual/Navigation 3 04-19-2012 03:47 AM
RHR address book and phone number search scittb Audio/Visual/Navigation 3 04-29-2011 09:10 PM
Bluetooth Sync with HUGE address book NeoStrom Audio/Visual/Navigation 13 02-28-2011 04:57 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:40 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community