On a trip with the family about hundred miles from home, and with less than 500 miles on the odometer, the AC suddenly stops blowing air. The fan is running full blast and the seat cooler is working but little or no air from the vents. I call the nearest dealer(Ruge's of Rhinebeck NY) and they say to come in.
The service manager Anthony Depaolo, explained it was lunch time but said he would work on it himself! He found codes that showed there was a communication failure but it doesn't explain why. He did not clear the codes inorder to maintain a record of what happened, should it happen again.
Suddenly, the AC began working perfectly, and has worked well since Tuesday.
I would like to thank Tony Depaolo of Ruge's for his emergency help on a busy day during his lunch break
BTW, I did not buy the vehicle from them as they are not close to me.