Originally Posted by Milous
Are they planning to replace the entire radio? If so, you have the model RHP radio, and the radio part # for your vehicle is 5091661AC.
Thanks once again for your help.
I think they are.
What happened was, I took the car for it's first service and they were going to do a routine upgrade of the system. The CD was inserted, the upgrade failed and the CD was retained by the player.
After I picked up the car, I was driving around for about 15 minutes (in silence) when the system ejected the CD. Everything seems to be working fine, but there is a whirring sound on start up which seems to emanate from the multimedia console. I am not sure that the whole console needs to be replaced, but hey, I'm the lowly owner.
I will ring through that part number and see what they say, Is there any reason why it would be so difficult for them to find the part number? Bearing in mind that this dealership weren't aware of the ipod accessory. I won't be taking it back to them ever again, I just need to get them to finish the first service, plus look at the rattle in the sunroof. (For which I will print off the sticky in this forum and give to them.)