Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 11-08-2012, 08:40 PM
Member
 
Join Date: Jul 2012
Posts: 11
Thanks: 3
Thanked 0 Times in 0 Posts
Rep Power: 766
SalT is on a distinguished road
Part Number for DVD Player

Hi all,

Where can I look up part numbers, the dealer is taking an awfully long time to replace my dvd player because he can't find the part number. I'm sure it's not that hard. They tried to do the upgrade to the system and it mangled the cd.

It's for a GC 2012 Overland.

So, where can I go to "help" him.

Thanks.
__________________

__________________
Reply With Quote
  #2  
Old 11-08-2012, 09:18 PM
Milous's Avatar
Senior Member


 
Join Date: Nov 2009
Location: Nottsure, Wair
Posts: 6,275
Thanks: 33
Thanked 1,863 Times in 831 Posts
Rep Power: 2392183
Milous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond repute
Re: Part Number for DVD Player

Quote:
Originally Posted by SalT View Post
Hi all,

Where can I look up part numbers, the dealer is taking an awfully long time to replace my dvd player because he can't find the part number. I'm sure it's not that hard. They tried to do the upgrade to the system and it mangled the cd.

It's for a GC 2012 Overland.

So, where can I go to "help" him.
Are they planning to replace the entire radio? If so, you have the model RHP radio, and the radio part # for your vehicle is 5091661AC.
__________________

__________________
Reply With Quote
  #3  
Old 11-08-2012, 09:26 PM
Member
 
Join Date: Jul 2012
Posts: 11
Thanks: 3
Thanked 0 Times in 0 Posts
Rep Power: 766
SalT is on a distinguished road
Re: Part Number for DVD Player

Quote:
Originally Posted by Milous View Post
Are they planning to replace the entire radio? If so, you have the model RHP radio, and the radio part # for your vehicle is 5091661AC.
Milous,

Thanks once again for your help.

I think they are.

What happened was, I took the car for it's first service and they were going to do a routine upgrade of the system. The CD was inserted, the upgrade failed and the CD was retained by the player.

After I picked up the car, I was driving around for about 15 minutes (in silence) when the system ejected the CD. Everything seems to be working fine, but there is a whirring sound on start up which seems to emanate from the multimedia console. I am not sure that the whole console needs to be replaced, but hey, I'm the lowly owner.

I will ring through that part number and see what they say, Is there any reason why it would be so difficult for them to find the part number? Bearing in mind that this dealership weren't aware of the ipod accessory. I won't be taking it back to them ever again, I just need to get them to finish the first service, plus look at the rattle in the sunroof. (For which I will print off the sticky in this forum and give to them.)

Regards,

Salt.
__________________
Reply With Quote
  #4  
Old 11-08-2012, 09:32 PM
Milous's Avatar
Senior Member


 
Join Date: Nov 2009
Location: Nottsure, Wair
Posts: 6,275
Thanks: 33
Thanked 1,863 Times in 831 Posts
Rep Power: 2392183
Milous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond reputeMilous has a reputation beyond repute
Re: Part Number for DVD Player

Quote:
Originally Posted by SalT View Post
What happened was, I took the car for it's first service and they were going to do a routine upgrade of the system. The CD was inserted, the upgrade failed and the CD was retained by the player.

I was driving around for about 15 minutes (in silence) when the system ejected the CD. Everything seems to be working fine, but there is a whirring sound on start up which seems to emanate from the multimedia console. I am not sure that the whole console needs to be replaced, but hey, I'm the lowly owner.
I found the part number in about one minute using your VIN... is the "whirring" sound present when the radio is off, and with no disc inserted? Does it go away soon? Does it sound like the internal fan in the radio, or what does it sound like, loud?

Will it now load/play/eject a CD or DVD movie ok?
__________________
Reply With Quote
  #5  
Old 11-08-2012, 09:38 PM
Member
 
Join Date: Jul 2012
Posts: 11
Thanks: 3
Thanked 0 Times in 0 Posts
Rep Power: 766
SalT is on a distinguished road
Re: Part Number for DVD Player

Quote:
Originally Posted by Milous View Post
I found the part number in about one minute using your VIN... is the "whirring" sound present when the radio is off, and with no disc inserted? Does it go away soon? Does it sound like the internal fan in the radio, or what does it sound like, loud?

Will it now load/play/eject a CD or DVD movie ok?
The whirring sound is apparent just after the engine starts and before the radio comes on. Once the radio starts the sound stops. It sounds like the mechanism that extracts or inserts the cd. I don't think it's a fan, as the sound is like something spinning in one direction then in the opposite direction. It's not loud, I can hear it, not sure that the rear passengers can.

I haven't played any other CDs in the player. I tried to insert the upgrade CD and the system spat it straight back out. I will try a different CD this evening.
__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
DVD player??? honda_fox3 Audio, Video, Navigation & Electronic Modifications 0 07-07-2012 12:10 AM
DVD Player Issue rjbotella Trouble Shooting/Problems/Service 0 10-31-2011 08:35 PM
DVD Player andylcg Audio/Visual/Navigation 4 10-28-2011 03:51 PM
Need part number for lower part of bumper Fjose Grand Cherokee - WK 1 08-09-2011 04:27 PM
ZURRR?? my DVD player was acting up SRTILL8 Audio, Video, Navigation & Electronic Modifications 20 02-04-2010 02:25 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:55 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community