Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 10-15-2012, 05:31 AM
gc4x4's Avatar
Member
My Jeep: 2012 2.4L
 
Join Date: Mar 2010
Location: Hot Springs Arkansas
Posts: 693
Thanks: 0
Thanked 7 Times in 4 Posts
Rep Power: 11010
gc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond repute
Re: Pentastar Ticking Again...

Quote:
Originally Posted by jp467 View Post
I think if they just replace the head all your problems will go away.
I hope they do, I just want my jeep to be reliable and noise free.
__________________

__________________
2012 Jeep Compass Sport, Kenwood dnx570HD Nav with sat radio and backup camera,silverstar headlight bulbs,window gaurds,seat covers,Autodim review mirrow w/compass.
Future: 12v constant power outlet, tow hitch, leather??
Reply With Quote
  #14  
Old 10-15-2012, 10:58 AM
gc4x4's Avatar
Member
My Jeep: 2012 2.4L
 
Join Date: Mar 2010
Location: Hot Springs Arkansas
Posts: 693
Thanks: 0
Thanked 7 Times in 4 Posts
Rep Power: 11010
gc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond repute
Re: Pentastar Ticking Again...

I too my jeep back in this morning and the Service manager denies hearing the ticking noise and refuses to do anything, they lied and never did call Chrysler on Friday, so I called chrysler this morning and complained, they called the dealer and now the service manager wants to cooperate and wants me to bring it back in tomorrow, at this point I'm fuming mad that it has to come to this...
__________________

__________________
2012 Jeep Compass Sport, Kenwood dnx570HD Nav with sat radio and backup camera,silverstar headlight bulbs,window gaurds,seat covers,Autodim review mirrow w/compass.
Future: 12v constant power outlet, tow hitch, leather??
Reply With Quote
  #15  
Old 10-15-2012, 11:34 AM
fox_hound's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: south carolina
Posts: 77
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 22128
fox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond reputefox_hound has a reputation beyond repute
Re: Pentastar Ticking Again...

so ive bee reading up on several examples of this "ick tick tick problem." will not get into engine jargon, bc im not that knowledgable on engines. i know just enough.
I have a huge problem with the dealer lying about what they did or did not find. If this were me i would contact the Chrysler rep and be REALLY persistent about them buying the jeep back. since the dealer tried to decieve you, i would have NO faith they could find and perminately fix the problem especially since they have already tried once. plus i would find me another dealer to service my jeep. From what I've been reading about these problems, they seem to go away after they fix it and a short time later they may or may not come back.
I totally agree with not wanting a $30-$40K jeep with less than 6000 miles with 2 rebuilt engines. i could almost guarantee there will be another problem come up somewhere in the engine......soon.
__________________
Reply With Quote
  #16  
Old 10-15-2012, 01:16 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Nov 2010
Posts: 1,292
Thanks: 1
Thanked 40 Times in 36 Posts
Rep Power: 3323
jp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond reputejp467 has a reputation beyond repute
Re: Pentastar Ticking Again...

Quote:
Originally Posted by fox_hound View Post
so ive bee reading up on several examples of this "ick tick tick problem." will not get into engine jargon, bc im not that knowledgable on engines. i know just enough.
I have a huge problem with the dealer lying about what they did or did not find. If this were me i would contact the Chrysler rep and be REALLY persistent about them buying the jeep back. since the dealer tried to decieve you, i would have NO faith they could find and perminately fix the problem especially since they have already tried once. plus i would find me another dealer to service my jeep. From what I've been reading about these problems, they seem to go away after they fix it and a short time later they may or may not come back.
I totally agree with not wanting a $30-$40K jeep with less than 6000 miles with 2 rebuilt engines. i could almost guarantee there will be another problem come up somewhere in the engine......soon.

From what I have read and heard the lastest head fixes the problem. So I really don't know where you are hearing the problem comes back or how you can almost guaranatee another problem is going to come up. Its a straight forward repair take one head off and put the new one on. For buyback they go by the lemon law in that state and its highly unlikely they are going to do it when there is a known fix. They don't just do a buyback because thats what someone wants. This problem the person is having is a dealer problem.
__________________
Reply With Quote
  #17  
Old 10-18-2012, 03:33 PM
gc4x4's Avatar
Member
My Jeep: 2012 2.4L
 
Join Date: Mar 2010
Location: Hot Springs Arkansas
Posts: 693
Thanks: 0
Thanked 7 Times in 4 Posts
Rep Power: 11010
gc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond repute
Angry Re: Pentastar Ticking Again...

I went to talk to the sales manager again this morning and he was very rude and keep telling me that he cannot hear the ticking noise when everyone in the service department can hear it, and i even got them on tape admitting that they and their mechanics hear the noise, i played it back and the service manager said that if he doesn't hear the noise himself then there isnt a problem and he said he is not going to let any mechanic take it apart to find out whats wrong and told me to return the rental car and to get my jeep and to get off the dealers property and don't bring it back to them for anything. this guy is an arrogant sob and Ive reported him and the dealer to Chrysler and i told Chrysler i will not stop until i get i either get my jeep fixed or get a replacement vehicle. im more than livid right now, Ive never been treated so badly by anyone before, especially someone working for a car company... Im pushing Chrysler to just buy the vehicle back and get me a replacement since my jeeps motor is probably going to blow since a noise is now coming from the lower end too.

I will keep everyone updated about this nightmare...
__________________

__________________
2012 Jeep Compass Sport, Kenwood dnx570HD Nav with sat radio and backup camera,silverstar headlight bulbs,window gaurds,seat covers,Autodim review mirrow w/compass.
Future: 12v constant power outlet, tow hitch, leather??
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
4.7 ticking inferno red wk Troubleshooting/Problems 15 11-20-2012 12:50 PM
ticking noise noser7 Troubleshooting/Problems 5 05-27-2012 05:33 AM
ticking/clicking 4.whoa Engine Performance/Intake/Exhaust 2 08-23-2011 10:17 PM
A/C 'ticking' in reverse lewi3069 Grand Cherokee - WK 2 06-08-2011 06:25 PM
ticking wont go away chefalan23 Grand Cherokee - WK 16 02-20-2010 10:51 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 10:06 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.