Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lock?! - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 07-26-2016, 12:29 AM
tallguy's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Vancouver
Posts: 321
Thanks: 70
Thanked 11 Times in 10 Posts
Rep Power: 6023
tallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond repute
Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lock?!

When I park the car, leave the vehicle, close the dorr, keyfob in my pocket, lock the vehicle by pressing the door handle LOCK button.
Vehicle won't lock but instead the mirror lights flash indicating the vehicle doors opening and not locking. After pressing the door handle Lock button again the vehicle actually locks. I make sure to only press the small button and not grab around the handle to the back of the handle...
This happens all the time.
Anybody?

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 07-26-2016, 03:43 AM
MMAG4X4's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Mar 2014
Location: Geelong, Australia
Posts: 308
Thanks: 57
Thanked 55 Times in 41 Posts
Rep Power: 1520
MMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond reputeMMAG4X4 has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

tallguy
It's a bit of a long shot however, do have a mobile phone in your pocket with the remote key when this happens? Wife can sometimes have issues when her Iphone is right next to the remote key in her bag.. My 2 cents worth.
__________________
Mark
MY14 Grand Cherokee Limited 3.6L - Bright White
Interior: Black/Frost Beige
Modifications:
LAKIN Plate Brackets and Covers
Front Tow Hook
CouplerTec 4 Pad System
Interior LED's
Custom Engine Cover
Reply With Quote
  #3  
Old 07-27-2016, 01:09 PM
tallguy's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Vancouver
Posts: 321
Thanks: 70
Thanked 11 Times in 10 Posts
Rep Power: 6023
tallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

It's not the phone, played with the settings, deactivated keyless and cycled other options, tried 2nd keyfob but still the same, will see dealer tomorrow
Reply With Quote
  #4  
Old 07-27-2016, 03:07 PM
JTS97Z28's Avatar
Premium Member
My Jeep: 2015 3.6L WK2
 
Join Date: Jan 2011
Location: Plainfield, IL
Posts: 3,864
Thanks: 89
Thanked 619 Times in 456 Posts
Rep Power: 28708
JTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond reputeJTS97Z28 has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

It's a defective door handle and will need to be replaced. I could be wrong, but I noticed when I had my 2014 Summit I experienced the same issues and it seemed to happen more often after a car wash or rain. So I assume water was getting inside and messing with the electronics. It was not only after water on the car though it happened other times as well. I never had it looked at, but I now have a 2015 High Altitude and never experienced the same issue again, so like I said you just need a new door handle. A friend I work with has a 2014 Summit and his does the same thing.
__________________
2015 Jeep Grand Cherokee High Altitude, Bright White, V6, HK audio
Reply With Quote
The Following User Says Thank You to JTS97Z28 For This Useful Post:
  #5  
Old 07-27-2016, 05:26 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Mar 2013
Posts: 401
Thanks: 1
Thanked 69 Times in 46 Posts
Rep Power: 1835
dcorn has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Same thing happens to mine. Sometimes it's fine for a month. Then suddenly every time I lock the jeep with the button, it takes like 6 presses to lock.
__________________
2014 JGC Summit
Reply With Quote
  #6  
Old 07-27-2016, 07:56 PM
JeepCares's Avatar
Jeep Customer Service
 
Join Date: Jan 2016
Location: Michigan
Posts: 151
Thanks: 1
Thanked 49 Times in 32 Posts
Rep Power: 201037
JeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond reputeJeepCares has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Quote:
Originally Posted by tallguy View Post
It's not the phone, played with the settings, deactivated keyless and cycled other options, tried 2nd keyfob but still the same, will see dealer tomorrow
Feel free to DM me if the dealer is unable to diagnose and repair. Thanks - Kevin T, Social Connect Team
Reply With Quote
  #7  
Old 07-28-2016, 10:33 AM
Member
 
Join Date: Mar 2013
Posts: 396
Thanks: 82
Thanked 29 Times in 20 Posts
Rep Power: 1906
Briant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

I have the same issue on my drivers door, given that the troubleshooting and fix is taking apart the interior panels I have lived with it. I do find that after closing the door if I was 2 seconds or so after the door shuts it seems to lock on first try more often than if i hit right away after the door shuts.
Reply With Quote
  #8  
Old 07-28-2016, 01:40 PM
Oblivion's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Mar 2015
Location: South Riding
Posts: 110
Thanks: 75
Thanked 15 Times in 9 Posts
Rep Power: 16403
Oblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Try not holding entire handle to close door. ONLY push button to close door. I think you will be fine.
Reply With Quote
  #9  
Old 07-28-2016, 01:56 PM
tallguy's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Vancouver
Posts: 321
Thanks: 70
Thanked 11 Times in 10 Posts
Rep Power: 6023
tallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Quote:
Originally Posted by Oblivion View Post
Try not holding entire handle to close door. ONLY push button to close door. I think you will be fine.
I never hold the "entire" handle to close, at least I'm not touching the capacitive? strip on the rear of the handle, something is wrong, sure they have to replace the door handle...I'll report back here, at the dealer now.
In Canada warranty is 3 years or 60,000Km, mine has 62,000Km now and if FCA wants money from me for this I'd be more than unhappy for sure.
Reply With Quote
The Following User Says Thank You to tallguy For This Useful Post:
  #10  
Old 07-28-2016, 03:48 PM
overlanding's Avatar
Senior Member
 
Join Date: May 2012
Posts: 1,560
Thanks: 901
Thanked 261 Times in 225 Posts
Rep Power: 8680
overlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond reputeoverlanding has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

I have this same exact issue.. I've only had the problem since a uConnect update.
Reply With Quote
  #11  
Old 07-28-2016, 04:28 PM
Oblivion's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Mar 2015
Location: South Riding
Posts: 110
Thanks: 75
Thanked 15 Times in 9 Posts
Rep Power: 16403
Oblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond reputeOblivion has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Put your other hand over the pocket your key is at. Thats sll i can think of. GL


Sent from my iPhone using JeepGarage
Reply With Quote
  #12  
Old 07-29-2016, 01:12 AM
tallguy's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Vancouver
Posts: 321
Thanks: 70
Thanked 11 Times in 10 Posts
Rep Power: 6023
tallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond reputetallguy has a reputation beyond repute
Re: Poblem with Keyless Enter-N-Go. Need to press door handle lock button twice to lo

Ok, here is the scoop. I also think the issue only appeared after the latest Siri Uconnect or the transmission recall (4 modules were updated) . Having said that the dealer found no issue and I can now lock the door without any issue. Here is the explanation.
Upon leaving the vehicle you can't immediately lock the vehicle with the door handle lock button, you have to wait around 2s. Manual says that you can't immediately open doors after locking (some people pull door handle to check if vehicle is really locked and the 2s gives time for this "test".
I'm thinking the recent updates may have also increased the time between opening and re-locking the Jeep.

Can you guys check your driver door, press the lock button right after closing door, does the vehicle lock?
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Exterior lock button on door handle MarkinVan Trouble Shooting/Problems/Service 9 06-15-2016 03:13 PM
Exterior Door Lock Button: multiple presses to lock doors? echo7tango Interior/Exterior/Visual 33 06-30-2014 08:40 PM
Another keyless enter-and-go question jmpdev2020 Trouble Shooting/Problems/Service 18 04-26-2011 02:29 AM
Keyless Enter-N-Go UNDOCUMENTED feature Dan JGC Grand Cherokee - WK2 - 11 03-28-2011 09:33 PM
Darn keyless enter-n-go paui4m Trouble Shooting/Problems/Service 23 12-15-2010 08:53 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 03:39 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.