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Old 08-21-2013, 07:11 PM
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Power lift gate will not close

Hi all - I just bought a new 2014 Jeep Grand Cherokee. I'm having an issue with the lift gate. When I press the close button sometimes it beeps at me. If I wait a little bit and hit the button again the lift gate will start to close but then it seems it snags something and goes right back up. Any ideas on how to fix this?
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Old 08-21-2013, 07:32 PM
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Re: Power lift gate will not close

If you get several fast beeps, closing it manually is supposed to be a reset. This can happens if the liftgate is left open for any length of time.
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Old 08-22-2013, 08:30 AM
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Re: Power lift gate will not close

I can close it manually, but it will never close automatically. Always stops itself and goes back up.
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Old 08-22-2013, 08:35 AM
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Re: Power lift gate will not close

dealer?
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Old 08-22-2013, 10:55 AM
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Re: Power lift gate will not close

Silly question - My dealer in town was 3k MORE on the same vehicle so I went to one out of town. Will the dealer still in town look into this fix or will they require me to go back to where I purchased it?
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Old 08-22-2013, 11:07 AM
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Re: Power lift gate will not close

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Originally Posted by Dudeman007 View Post
Silly question - My dealer in town was 3k MORE on the same vehicle so I went to one out of town. Will the dealer still in town look into this fix or will they require me to go back to where I purchased it?
You can go to any dealer. The service department should treat you as a new customer for them.


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Old 08-22-2013, 11:18 AM
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Re: Power lift gate will not close

Thanks - I have scheduled an appointment. I will let you know the diagnosis. I have and 2014 - Overland.
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Old 11-07-2013, 02:07 AM
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Question Re: Power lift gate will not close

Do you have an update on the resolution for this problem as I am having the exact same issue with my brand new 2014 Overland as well. If it can be fixed w/o taking back to dealer I would prefer to save the trip. Thanks in advance.
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Old 11-07-2013, 11:48 AM
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Re: Power lift gate will not close

Unfortunately, dealer had to order parts to make it work correctly. Took about 1 week for the part to come in.
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Old 11-07-2013, 02:10 PM
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Re: Power lift gate will not close

Well that sucks - clearly i will need to get the lifetime warranty from Chrysler before my 3 years are up. My gate broke in less than a week. Hope this isn't a trend

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Originally Posted by Dudeman007 View Post
Unfortunately, dealer had to order parts to make it work correctly. Took about 1 week for the part to come in.
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Old 11-29-2013, 06:52 PM
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Re: Power lift gate will not close

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Originally Posted by Dudeman007 View Post
Unfortunately, dealer had to order parts to make it work correctly. Took about 1 week for the part to come in.
I ended up in the same boat although it only took a day for the parts to arrive. Gate works as it should now.
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