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Old 04-05-2015, 02:32 PM
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Power Steering Failure

About 6 months ago I started my 2014 WK2 V6 and had no power steering. The dash flashed a couple of weird unrelated messages, so I figured it was some sort of glitch with the electric PS. Sure enough I restarted after a short wait and everything was normal. It just happened again about 25 miles from home and would not comeback. Fluid and fuse were fine, but I had to drive back home with manual steering. I'll take it in to the dealer tomorrow, but if anyone has suggestions for resetting whatever controls the elctric PS, I wouldn't mind getting it to work for today and the drive to the dealers tomorrow. Any ideas?
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Old 04-05-2015, 05:43 PM
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Re: Power Steering Failure

I hate to reply to my own post...but. No Jeep Techs out there with ideas?
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Old 04-06-2015, 09:36 AM
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Re: Power Steering Failure

Update. Just got back from the dealers. They said that it was the PS pump.
I'm skeptical, with 20,000 miles, PS pump failure seems way premature and they didn't seem to take very long to give me a verdict. I can't help but wonder, did they carefully diagnose or go for the obvious and just plan on R&R until they hopefully get it right. In the meantime they run up a fat warranty bill for Chrysler. They can't get one until tomorrow, so I'll just have to wait and assume that they know what they're doing.
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Old 04-06-2015, 03:40 PM
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Re: Power Steering Failure

I'd check the fuses first but if the electrohydromechanical pump did fail then it would be good to have a new one under warrenty.
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Old 04-12-2015, 02:06 PM
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Re: Power Steering Failure

UPDATE ON PS FAILURE. Where do I begin? After 2 days without the vehicle the dealer said to come get it, all fixed. That was Tuesday 4/7. Yesterday, Sat, 4/11, 30 mi from home, start up, no P.S.! After a couple of restarts it luckily came back. What is most frustrating that when I brought it in, even after explaining to them that I had 30 years of automotive repair history,my polite skepticism of their diagnosis and request to speak with the tech and perhaps provide some helpful information was dismissed. "We know what we're doing" was the reply. Well, apparently not. I had posted on jeepforums.com looking for information when this first happened. A representative from "Jeep cares" saw it and replied asking for the VIN and Dealers name and offering to get to the bottom of this matter for me. I am taking her up on that kind offer. I'm sure that Chrysler will not be happy about a $1000 warranty submission to replace a perfectly good PS pump. Due to the intermittent and abrupt failure and comeback, I still hold that this is a bad connection, ground, or possibly a glitch in whatever software is related to the PS. I want to maintain a good relationship with my local dealer, but I did not pay $40,000 for a vehicle that I have to get in and hope that the PS works. I will continue the updates.
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