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Old 09-12-2015, 06:13 PM
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Pre Delivery Inspections

Just took delivery/ownership of a factory ordered 2015 Jeep GC Ltd.
It has 461 kms and about 5 hours run time on the engine.

Encountered a problem when I noticed a substantial amount of fluid [spot about 20 inches across] on my garage floor. Visual check under the vehicle determined the source to be from the transmission around the drain plug. I know it is from the transmission and not condensation from the AC. Fluid has a clear appearance and feels oil like in texture.
I am certain that I am detecting fluid from the transmission because there is a sticker next to the drain plug that speaks to only using certain fluids in the transmission and speaks to diagnostics for temperatures and fluid levels.

I have no way of checking to see how much fluid has escaped the transmission because it is "sealed." No joke intended!

No lights or chimes warning of a problems from the computer.

Vehicle is parked until the dealer comes and takes the vehicle to be fixed.

I consider this situation to be serious and it could have serious implications in the future life of the car.

Question: During the course of Pre-Delivery Inspections, does anyone know if there if it is normal procedure for the mechanic to check the torques on drain plugs? Or would there be a reason for the mechanic to loosen the plug? In the case of this particular drain plug, the view is somewhat obstructed by what appears to be a protection panel or skid plate.

I don't expect the mechanic doing the inspection to check every bolt and nut, but some places are more critical than others.

Any thoughts are welcome, because I will be having a long talk with the dealership and with Fiat-Chrysler.
I will say that I am very impressed with the luxury and handling of this vehicle.

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Old 09-12-2015, 06:24 PM
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Re: Pre Delivery Inspections

I didn't think the transmission had a drain plug. I would also be surprised if the fluid was clear. Do let us know what they find.


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Old 09-12-2015, 09:25 PM
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Dealers have a check list they are supposed to go through before they sell the car but I'm sure most of them just tear the plastic off the car and that is the extent of their "check list". this 8spd trans is a little different and fluid is clear with a drain plug. Sounds like it's possible you could have lost a decent amount of fluid hard to say though, you did the right thing having them tow it. If they determine it has has lost a substantial amount of fluid I would push them to give you an extended service contract because who knows what damage may have occurred to shorten the life of the trans. Good luck
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Old 09-12-2015, 11:37 PM
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Re: Pre Delivery Inspections

Quote:
Originally Posted by silvermax04 View Post
Dealers have a check list they are supposed to go through before they sell the car but I'm sure most of them just tear the plastic off the car and that is the extent of their "check list". this 8spd trans is a little different and fluid is clear with a drain plug. Sounds like it's possible you could have lost a decent amount of fluid hard to say though, you did the right thing having them tow it. If they determine it has has lost a substantial amount of fluid I would push them to give you an extended service contract because who knows what damage may have occurred to shorten the life of the trans. Good luck
Good point about the Extended Warranty.

I have a plan about how I am going to respectfully handle the Dealership that is going to do the repairs and what I expect to happen. I did make the purchase of the vehicle at another Store that was not my local dealership, however I do not expect this to be any kind of a factor.

Thus far, I have video taped everything regarding the scene inside my garage and made plenty of notes. I want to identify how and where this happened, then properly fix the problem.

It is the weekend now and I will have to wait until Monday for some action.

I will keep this thread updated as I go.
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Old 10-06-2015, 07:59 PM
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Re: Pre Delivery Inspections

Update_ My Jeep GC has been repaired on Warranty. Dealership replaced the Transmission Oil Pan, drained and checked the oil in the transmission, finding no filings. Saved the oil for future reference. Overall fluid level down about 1/4 of a litre. Further check found a leak at the "quick connect" fitting on one of the transmission cooler lines. Close examination of the fitting found a tiny metal burr on the O Ring, thus preventing a proper seal. Fitting was changed and no other leaks were found. My Jeep was at the Dealership for almost a week awaiting the parts. I spoke with Tech who worked on my vehicle and I was impressed with his thoroughness in addressing the problems.

Now have 2,200 kilometers on the Jeep with absolutely no issues. Drives like a dream.

A check with the dealership where I purchased the vehicle, found that they have encountered one 2015 new Jeep GC with a similar issue and it was the quick connect fitting that was the problem. Does not appear to be a rampant problem.

I did write Fiat-Chrysler a letter explaining my concerns. I have yet to receive a reply. I will update this thread with what I learn from Chrysler.
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