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Old 11-04-2010, 12:38 PM
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Print Manuals

I called for the print manuals. There is a manual for Uconnect, another for warranty, another for the vehicle itself, another for nav, and one for media center. They ask which ones you want, I told them all of the above.

The manuals arrived three days later (yesterday). The problem is they did not send the vehicle owners manual, nav manual, and the media center manual is for the 730N (RER). I called Jeep again and was transferred to the print media department. They informed me that their computer only listed 1 media center manual for the 2011 JGC and that they had no idea of which radio it was for 730 or 430. They also said they had only one manual listed for nav but didn't know which one it was for.

How can I learn what the extra soft buttons etc are if I can't get the right manual? The 430 uses Garmin nav and the old 730doesn't so these will also be different.

The print department is shipping all of these a second time and I'll see what I get. I know I can get the info online, but I like the printed manual when I'm sitting in the car familiarizing myself with the controls.

The customer service line said they would escalate my problem with getting correct print manuals and get back to me in 48 hours. Has anyone else had this problem when your print manuals came in?
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Old 11-04-2010, 01:25 PM
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Re: Print Manuals

They sent both nav manuals with the rest of my stuff. Sorry to say, I threw the 430N manual away or I could have sent it to you.
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Old 11-04-2010, 02:00 PM
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Re: Print Manuals

Same happened to me. I am on third set of manual's sent in last week, none of them I can use. I asked for 430N and got the same answer, they had no idea what I was talking about.
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Old 11-04-2010, 02:06 PM
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Re: Print Manuals

You can download the manuals off of the jeep.com website:

https://www.jeep.com/hostb/crossbrand/owners/en/

They show the 430N RBZ but when you download it, it is for both the RBZ and the RHB

http://www.jeep.com/en/owners/quality/
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