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  #361  
Old 05-18-2014, 12:14 PM
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Re: Problem With 2014 Grand Cherokee Heater

Is there any way to tell if a TSB has been performed or not? I asked the dealer to perform 2 TSBs and to update the radio to the latest. I can tell they did not update the radio, but is there anyway for me to verify if they did or did not perform the TSBs?
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  #362  
Old 05-18-2014, 02:51 PM
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Re: Problem With 2014 Grand Cherokee Heater

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Originally Posted by Zhe Wiz View Post
Is there any way to tell if a TSB has been performed or not? I asked the dealer to perform 2 TSBs and to update the radio to the latest. I can tell they did not update the radio, but is there anyway for me to verify if they did or did not perform the TSBs?

Pretty hard without a Chrysler scanner. But if the radio is not 14.05.03, chances are they didn't do the rest.


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  #363  
Old 05-19-2014, 08:40 PM
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Re: Problem With 2014 Grand Cherokee Heater

I had my car in to the dealer last week for the Heater/Air and the radio.
Both still suck! I use the usb for mp3's it will never play on start up. I have to do a reboot by pushing in the volume and change station buttons. I am really sick of this, from here I will go to the NHTSA (govt) at https://www-odi.nhtsa.dot.gov/ivoq/

If everyone does this Chrysler will stop the pretending that all is wonderful! We need some results.
This is my receipt:

Your Complaint Information has been successfully submitted.

Your Confirmation Number (ODI Number) is: 1##5926#7.
Your Complaint will be available within 72 hours at http://www-odi.nhtsa.dot.gov/complaints/.
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  #364  
Old 05-28-2014, 08:11 AM
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Re: Problem With 2014 Grand Cherokee Heater

My husband just had our Grand Cherokee in to the dealer and they performed TSB: 2400314. It seems to be much better now.
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  #365  
Old 05-28-2014, 08:41 AM
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Re: Problem With 2014 Grand Cherokee Heater

Quote:
Originally Posted by Bluesurf View Post
I had my car in to the dealer last week for the Heater/Air and the radio.
Both still suck! I use the usb for mp3's it will never play on start up. I have to do a reboot by pushing in the volume and change station buttons. I am really sick of this, from here I will go to the NHTSA (govt) at https://www-odi.nhtsa.dot.gov/ivoq/

If everyone does this Chrysler will stop the pretending that all is wonderful! We need some results.
This is my receipt:

Your Complaint Information has been successfully submitted.

Your Confirmation Number (ODI Number) is: 1##5926#7.
Your Complaint will be available within 72 hours at http://www-odi.nhtsa.dot.gov/complaints/.
Out of curiosity did you have the tsb done?
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  #366  
Old 05-28-2014, 12:27 PM
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Re: Problem With 2014 Grand Cherokee Heater

Since having the TSB completed we have only had one day where the heat has been required. I had the temp set at 72 and for once was not required to lower it to 68 to stay comfortable (also in auto mode). So, as we get into the cooling season I will follow up as to how it works as well. The TSB seems to have fixed the 'sauna' but with only one test I will have to wait until next winter to put it to the real test.


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  #367  
Old 06-06-2014, 11:07 AM
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Re: Problem With 2014 Grand Cherokee Heater

I had the HVAC TSB applied today and so far so good. I can set the temp at 72 and it seems comfortable and no more ac blasting out of the defrost vents when its 80 degrees outside. Real test will be cold weather because that is where it was a true issue that I hated every time I got in the jeep. I was very pleased they did the updated even though I was outside of the date range of the TSB.

There is also a new PCM update out they said and they went a head and installed that one also.

They also ordered the parts for the brake booster recall no eta on when they will come in but I could careless about this one in the short term when it happens it happens.

Very pleased with this new dealer I have been going to thats 2 visits with them and both were very good. I sent the service director of the dealer a thanks and told him to pass on thanks to the techs that did the work also. I am just as quick to compliment for good work as I am to criticize for bad work.
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