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  #25  
Old 03-26-2014, 07:36 PM
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Re: Pulling to the Left and other 2014 Summit Bugs

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Originally Posted by anaraya9 View Post
Hi,

Has anyone tried going to an,independent wheel alignment place? I will be doing this next. Don't mind paying for it myself just to see if they do something different and if they have got any pointers for me. The service center does not seem to know what they are doing. Sick of holding the wheel constantly in a 4 degree angle to the right, just does not look right when driving.
The steering wheel in mine was off to the right when traveling down a straight road. The dealer tried twice to realign it and though they improved it some, it wasn't enough. I then went to an independent shop who had the latest Hunter alignment rack and they got it right. I sent the paid invoice for the alignment along with the dealer invoice to Chrysler showing the dealer tried twice to correct it and Chrysler being the cheapskates that they are, refused to reimburse me for the alignment. But my dealer did cut me a check which shows (unlike Chrysler) that my dealer knows how to do the right thing. I will remember this the next time I consider, if I consider any Chrysler product again. My dealer also sells Mazda and while I doubt I would buy a Mazda, at least I might consider one since my dealer took care of reimbursing me. That's how you keep a customer. Chrysler has a lot to learn.
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  #26  
Old 03-27-2014, 04:10 AM
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Re: Pulling to the Left and other 2014 Summit Bugs

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Originally Posted by BobsWK2 View Post
The steering wheel in mine was off to the right when traveling down a straight road. The dealer tried twice to realign it and though they improved it some, it wasn't enough. I then went to an independent shop who had the latest Hunter alignment rack and they got it right. I sent the paid invoice for the alignment along with the dealer invoice to Chrysler showing the dealer tried twice to correct it and Chrysler being the cheapskates that they are, refused to reimburse me for the alignment. But my dealer did cut me a check which shows (unlike Chrysler) that my dealer knows how to do the right thing. I will remember this the next time I consider, if I consider any Chrysler product again. My dealer also sells Mazda and while I doubt I would buy a Mazda, at least I might consider one since my dealer took care of reimbursing me. That's how you keep a customer. Chrysler has a lot to learn.
Hi,

I got my GC booked in with Bridgestone tomorrow, the guy told me that if the alignment does not fix it, he will swap the tyres back to front, indicating faulty tires.
Fingers crossed it gets sorted.
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Old 03-27-2014, 04:39 PM
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Re: Pulling to the Left and other 2014 Summit Bugs

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Originally Posted by bill_de View Post
that never went in for warranty work.

I am not defending Jeep ... they are far from perfect. Just saying if you check almost any auto forum, you'll see the dirty underwear.
Absolutely agree, except for the part about the Jeep ain't perfect so far so sweet
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Old 03-27-2014, 09:18 PM
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Re: Pulling to the Left and other 2014 Summit Bugs

I have got Kuhmo tires on mine. At Bridgestone right now. This morning, found the lower control arm inner attachment bolt loose, got the 21mm socket on it and I could turn it. I am thinking that the loose bolt has definitely got a role to play, under load and stress, this control arm moved causing the alignment to be out. Get under your Jeep and check it out on both sides. Told the wheel alignment guy, he said the dealership probably has not done it up tight after they aligned it.
Jeep has got to sort out its quality control, wonder who checks the torque specs on these bolts? Their tools are out of calibration perhaps.
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Old 03-27-2014, 11:45 PM
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Re: Pulling to the Left and other 2014 Summit Bugs

The pull to the left is fixed!!!. Steering wheel is centered and i do not have to hold the wheel 4 degrees to the right. The Bridgestone guy showed me the report, the castor, camber and toe were all over the place. The toe was 5 degrees out.

The right wheel was more forward than the left wheel. That is what caused the pull to the left. The lower control arm inner attachment bolt was not done up properly at the dealer.
I wonder if CJD dealers employ monkeys at their service centers.

Unfortunately, the front tires have now uneven wear on them due to the dealerships inability to align the wheels properly.

It was worth paying $60 from my own pocket though. I am back next week to the alignment place to rotate the wheels from front to back.
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