Originally Posted by Hayseed_wk2
Did a search and could not find anything. May be premature to ask but wanted to see if anyone else has had this happen.
It is a Dec 13 build Summit with approx 4000 miles. No problems to report other than this one.
Three times, the air suspension has failed to lower all the way into park mode. Even after all the door are shut, it will not lower any more. The last time it made a two second ratchet noise (normal noise) and then stopped lowering - it was definitely not in park mode (still high). When I got back in to start up, it did not show it in park mode. After the last time, I got in the car, backed up a few feet, pulled back in and hopped out. It lowered itself fine.
Is this the start of a bigger problem?
I will presume that dec 13 build means it is a 2014 dec build.
Do you see any error messages regarding air suspension cooling down, please wait?
Do you see status messages indicating "lowering" or "raising" that just stick around forever?
Ever see a door open indicator when its closed? [someone noted if the door is opened it stops lowering]
There's a flash for the suspension at wk2 jeeps but your build date is well beyond that one.
If it is storing fault codes, a dealer [or Autozone reader] could pull them, otherwise unless your dealer can spell "customer service" you might have to figure out how to duplicate it for them. I'd take it in, and keep the service receipt even if they can't, as if it fails later, you have the indication you definitely brought it to their attention.