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Old 06-07-2015, 12:24 PM
Robert Palmer's Avatar
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Rattle

Well I have my first problem with the Jeep.

As I am going down the road and I hit bumps I hear a metal bouncing like sound.

Also when I hit the gas at or half way at WOT, I hear a constant rattle sound throughout the time that I am on the gas.

It is quite annoying. Manhattan Jeep said they fixed it and as soon as I get it from there, it makes the noise. I would have turned around and brought it back but their service department sucks. And main thing that pissed me off is that I dropped it off with 608 miles and got it back with 724 miles. Where the **** did my Jeep go?


Any advise would help.

Only reason I brought it to the service department was so they could fix a chip in the windshield that I had upon delivery of the vehicle which they didnt fix either. I dropped off the SRT tues night and it didnt get looked at (so they said till friday) but somehow it got 116 miles on it. and the chip spead to a crack and now it HAS to be replaced. I didnt want the windshield replaced on a new jeep but now I have no ****in choice. Stay away from that service department, people! Their sales dept is great but service blows!

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  #2  
Old 06-08-2015, 04:58 PM
Robert Palmer's Avatar
Rock N' Roll's Sophisticate/JG Co-Founder


My Jeep: 2016 6.2L sc SRT8
 
Join Date: May 2009
Location: Downtown Manhattan
Posts: 10,651
Thanks: 14
Thanked 170 Times in 114 Posts
Rep Power: 184640
Robert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond repute
Re: Rattle




So thats the annoying noise.
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  #3  
Old 06-09-2015, 02:23 PM
Robert Palmer's Avatar
Rock N' Roll's Sophisticate/JG Co-Founder


My Jeep: 2016 6.2L sc SRT8
 
Join Date: May 2009
Location: Downtown Manhattan
Posts: 10,651
Thanks: 14
Thanked 170 Times in 114 Posts
Rep Power: 184640
Robert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond reputeRobert Palmer has a reputation beyond repute
Re: Rattle

Well I went to RT 18 Jeep all the way in East Brunswick, NJ for service.


We got it up on the lift and saw that the exhaust was resting on this support bracket.




And of course when you step on it, the engine from the torque is moving and causing the exhaust to bang up and down on the support bracket.

There was some kind of defect on the exhaust, so a new catback was ordered and to stop the annoying rattle in the mean time, the bracket was taken off.




So then after this, I went back to Manhattan Jeep and asked for Jeff Monninger (one of the OWNERS) to come outside and speak. And he said oh take it back to the service department and to which I replied, I wouldnt even take a shit there and he didnt like that. Then he says you do nothing but complain to which I said, I have the right to complain when I spend 71 grand on a ****ing truck there. Then he says to me watch my mouth and I said who the **** are you telling to watch their mouth and I got in his face. He then said get out of his face and he said we are done here and ran back into the dealer like the little PANSY that he is! You want to act like a thug, I'll treat you like one. All I am trying to do is explain what hacks they got at their service department and its plain to see that he knows its like that and DOESNT CARE because people for the most part wont travel anywhere else to take their car for service if they are in Manhattan.




I truly am DONE with this dealership! Will never EVER buy anything from them or def not go for service at that SHITHOLE! Which it is! AS a matter of fact that is an insult to shitholes. **** that place!


I recommend anyone in the Northern NJ, NYC area, go to RT 18 Jeep in East Brunswick and have the tech Rich Steele take care of your vehicle! Top notch service! Totally worth the drive!


And for what its worth I HOPE someone from Manhattan sees this and they should tell that fruitcake of an owner that he should watch his mouth and if he wants to act like a tough guy, he will be treated like one. YOU ARE A PIECE OF SHIT JEFF MONNINGER. GO FAWK YOURSELF AND YOUR DEALER!
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