Re: Rattle - Rear Passenger inside compartment area
So I brought the Jeep in to the dealership today to fix my shock noise issue. Got there at 8:00am and waited. They stated that the Jeep also needed a bunch of Flash updates. At 3:00pm they said they were all done.
I go to leave and go over all the paper work, they did the following flashes:
Flash for HVAC
Flash for ASCM
Flash for DTCM
Flash for TCM
I get to the end of the paperwork about the shock noise, it says "Test for concern did not duplicate"
I was pissed and about lost my sh** since that was the entire reason I was there.
I was about to buy a shock (even though the warranty should cover it), since I knew that was the problem.
The service manager had their lead mechanic go on a test drive with me. 2 seconds into the drive you could hear the noise. I drove for another 30 seconds with the noise happening the entire time and said "do we need to keep hearing this?"... Drove back to the service area and the mechanic instructed the service manager to order a new shock and shock mount.
Thank god this is finally going to be resolved, been hearing this noise for months now.