Jeep Garage  - Jeep Forum banner

Remote Start Climate Control

74K views 277 replies 59 participants last post by  theblet 
#1 ·
Have a strange issue. The AC compressor will not engage when the GC is started with remote start. The weird thing is, once you open the door, that engages the compressor and within 30 seconds the air starts to cool off. Tried in manual mode and auto climate control mode to no avail. The dealer states that it's a known issue on some GC's, but there is no fix. Anyone have this issue at all? It's annoying that I purchased a vehicle with features I can't use.
 
#96 ·
Dealer kept mine for a couple of days. They talked with Chrysler agent -- who, in the end, told them this 'currently' is normal operation. This was after he had them try the EVIC setting both checked & unchecked, restore the configuration on the TIPM, and compare the functionality to another 2012 on the lot (which performed the same way mine does.)

Service manager was apologetic, saying agent said this is the way it's supposed to work, but that lots of owners aren't happy with the situation, so they're working on a software fix. Certainly hope so! Not real sure what's helpful about having hot air blowing around inside the GC and through the seat for 10 minutes before I get in.
 
#99 ·
Just got my Durango back...tested it in the parking lot and everything seemed to be in working order. They told me they reflashed everything...here is what is written in the notes on the service reciept:

982 TIPM needs to be reconfigured 0.20 Checked vehicle A/C functionality when using remote start, found that the A/C system will intermittently be unfunctional until key is inserted into the ignition. Checked for TSB's and Star cases related to this concern. Reflashed the WCM, TIPM, and PCM modules and performed the program network configuration procedureand the A/C system is now cooling every time when using the remote start function.

they told me to test it over the weekend and to let them know if this did not fix the issue. The tech that worked on it said he hoped this helps and he thanked me for bringing in some notes that i found from different forums so he could test what others had done to remedy the issue. I have high hopes for Rob Lambdins University Dodge in Davie FL!
 
#102 ·
I emailed Chrysler yesterday, asking why a remote start whose 'normal operation' doesn't affect interior temperature is a feature I need. I also asked why others' TIPMs were replaced to resolve this problem but that wasn't offered as an solution in my case.

I have a copy of my dealer's conversation with Chrysler, in which the dealer told the Chrysler agent that they tried another 2012 GC on the lot (at the agent's suggestion) and it functioned the same as mine "but we know that's not right. Any suggestions?" That's when the Chrysler agent said that this is considered normal operation "for now."

So I do think pursing it with Chrysler is probably my best route now. You all have any advice on that front?
 
#105 ·
My service manager has to contact Chrysler when they can't figure out a problem on their own. I would imagine it's the same for all service departments.

Keep in mind that there have been at least three different solutions to the same climate control problem according to this thread. Just because the TIPM replacement corrected my problem, it doesn't mean it will correct others.
 
#107 · (Edited)
I have been thinking the same thing as you, MaryGarri. I also think that, at this point in time, Chrysler must be more aware of this problem than they lead on to be. Perhaps they now figured out the re-flash (2012sxt) will solve the problem. There are several Star cases related to this concern. Obviously, the re-flash must be cheaper than parts replacement.
 
#109 ·
Obviously not, my dealer told me today that Jeep said that this is "normal operation". Service advisor and mechanic seemed puzzled by the response especially after I asked how its a Remote Start Climate Control system but it doesn't cool the inside of the car down.

I plan on calling the corporate number tomorrow, I really can't believe the fact that they can say its normal operation.
 
#111 ·
got this notice today! My remote start is still not acting right even after the reflash of all things computery... Its a good sign I guess that I am not going crazy...and that there is a problem
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
All,

A software update to the HVAC module is being worked on at this time. Below is the bulletin regarding the issue. I will post it here when the update is released.

Release Date: 06/25/2012
Symptom/Vehicle Issue: No A/C Operation When Using Remote Starting System

Diagnosis:
Customer may complain of no A/C cooling when using the remote starting system. This is most noticed on vehicles equipped with ATC system. This concern will be resolved with a software update to the HVAC control module. Estimated availability of software update is 08/13/2012.
 
#117 ·
How bout that. I had a feeling Chrysler knew more than they were telling us. Like I said earlier, I'm still thinking the re-flash must be cheaper than parts replacement.The TIPM replacement solved my remote start A-C problems along with the remote start comfort system issues I was having. There was no re-flash and/or replacement of the HVAC Control involved in the repair of my vehicle.
 
#115 ·
My AC will come on with remote start only if I had left the AC on (manual mode) when I parked it. In auto mode, it will not come on until I touch the drivers door handle for keyless entry. With the 95-100 deg F temps here the past week, I have had ample opportunity to check this out.
 
#118 ·
Well, that's good news! Although I was hoping Chrysler had begun putting us off because a software solution was near, I was afraid it would turn into an endless wait. I agree, 2012 Summit, this is obviously cheaper than replacing everyone's TIPM, and I don't mind waiting when I know a fix really is on the way. Sure would be nice if it were working right now with temps consistently above 100 degrees these days, though!
 
#124 ·
I know I'm a bit late to the party, but I used my remote start for the first time yesterday on my base Laredo. After running for 10 minutes I got in and it was blowing hot WITH the a/c light ON within the climate control knob. As soon as I hit the start button the Jeep started cooling immediately. It was near 100* here yesterday, if the remote start doesn't pre-cool the vehicle, what's the point of remote start?
 
#128 · (Edited)
I'm now even more glad to have heard about this forthcoming software fix.

My email to Chrysler got me nowhere -- two conversations with a case manager who allegedly understands my frustration but nonetheless can't help me get anything accomplished. Oh, but I can sleep soundly knowing I can always feel free to call for help. Exactly what "help" I received, I'm not sure.

The possibility that there's an ETA for the fix kept me from losing my mind while she and I talked in circles. And it's damn sure more useful information than I got from her. (Me: "I'm frustrated because some GCs work correctly, but by luck of the draw, mine does not. I'm tired of hearing 'sorry about your luck' as the answer to my problem." Her: "I understand your frustration. Unfortunately there is no solution at this time." Repeat 600 times.)
 
#129 · (Edited)
So, my "appointment" with a Chrysler rep did not go as expected, whatsoever. The dealership called to setup the appointment two days ago, two which I responded with "I won't be available until around 11am." They said "Ok, he can probably stick around until then". So, 8:10am today rolls around, and lo and behold, I get a voicemail saying "The Chrysler rep is here, and he's waiting on you". I call back, as soon as I was available (10:45am) and they tell me "Oh, he's already left, he'll try to reschedule with you maybe in the next two weeks".

This is getting absolutely unacceptable. Guess I wait another two weeks? Great. Hearing that there may be a software fix in the works is the only thing keeping me sane at the moment.:mad:
 
#130 ·
So, my "appointment" with a Chrysler rep did not go as expected, whatsoever. The dealership called to setup the appointment two days ago, two which I responded with "I won't be available until around 11am." They said "Ok, he can probably stick around until then". So, 8:10am today rolls around, and low and behold, I get a voicemail saying "The Chrysler rep is here, and he's waiting on you". I call back, as soon as I was available (10:45am) and they tell me "Oh, he's already left, he'll try to reschedule with you maybe in the next two weeks".

This is getting absolutely unacceptable. Guess I wait another two weeks? Great. Hearing that there may be a software fix in the works is the only thing keeping me sane at the moment.:mad:

This is why I plan to live with it for awhile.......not really a problem as of yet. I'll wait for a real solution and then I'll take it in.


:boobies: <- has nothing to do with anything but i like them. haha!
 
#132 ·
New member, here. I have this problem as well. I actually hadn't realized it until I read this thread, however. I have only had my Jeep for 2 weeks. I too will be looking forward to the solution. What makes this worse is not only does the compressor not kick on to cool the car off, but on my 2012 WK2 you can not roll the windows down from the fob either.
 
#134 ·
So here's my latest update.

Received a phone call today from Landmark Jeep, and the service tech on the phone says "So you're going to bring your Jeep in on the 25th of July and I would expect to leave it all day. That's the only day the Chrysler rep has to look at it"
He didn't even ask me if I was free, just TOLD me what I was going to do.

Unfortunately I do work that day, and I'm hoping to have a friend take it over.
Even so, giving me one day with a few days notice is not what I would call "accommodating" considering this 48 thousand dollar vehicle couldn't be delivered in a day either. Don't get me wrong, I love my Jeep, I HATE the dealer.
 
#138 ·
If you have been using the ac and running the car like normal then everything is still cold and the air will still blow cold for a while. You can really only test to see if it works after all the ac duct work and system has warmed back up to regular temp again. If i remote start mine after driving around town with the ac blasting then yes the air still feels cold coming from the blower motor. its like a false reading
 
#141 · (Edited)
After reading this thread, and since it's 78 outside, I decided to test out my 2012 Overland (bought in April, so probably Feb or March build) in the parking lot. I have the EVIC remote comfort checked, and remote started the JGC and let it run for about 30 seconds. When I got in the car (without hitting the start button), the "Auto" indicator is off on my climate control (it was set on Auto before I turned off the car), but the air blowing is distinctly cooler than the interior or exterior atmosphere. When I turned the car on with the start button, the air remained at the same temperature but now the "Auto" indicator is on on the climate control.

My take is that the AC seems to work with mine remote start, but I've noticed the AC in the JGC isn't quite as strong as some I've experienced in other cars - but it does the job. What did bother me was the seat cooler wasn't on, maybe because the temperature wasn't high enough.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top