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  #25  
Old 10-08-2014, 06:54 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by BobsWK2 View Post
Had the recall done yesterday. Afterwards when I looked around under the hood to see what they did, I noticed that the brake booster shield was installed incorrectly. The 2 tabs were adhered to the front of booster, not on the sides like they are supposed to be. That means the shield was about 3/4" away from the firewall. I showed the service manager and the tech had to redo it. But, and get this, he got it done in 15 minutes since they know shortcuts to cut time so they might actually make some money doing recalls. The shield recall states that Chrysler will pay just shy of 1 hr to do the recall. So I watched while he did it again. This time mounting the shield correctly. I just wonder how many he did prior to this that were done incorrectly?
Bob,

Since you watched I'll ask you. Did they find a way to put on the shield without separating the booster from the master cylinder?


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  #26  
Old 10-09-2014, 07:24 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by bill_de View Post
Bob,

Since you watched I'll ask you. Did they find a way to put on the shield without separating the booster from the master cylinder?


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No, he still had to remove the master cylinder from the brake booster.
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  #27  
Old 10-10-2014, 08:11 AM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

Here in O'town am still waiting for the dealer call (said would when seviced in July). My '12 is garaged and has snowed once since 1957 (but didn't stick) so not a priority but will ask when go in for service again in January.
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  #28  
Old 10-10-2014, 12:28 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by LogicNow View Post
Ha. Well at least you are dead so you don't have to fight with your insurance to try and prove you didn't rear end the car in front of you and then try to prove a frozen booster was at fault (which of course will work once they park it in the warm shop for an hour and it thaws).

--note sarcasm in above statement.
Nah, if truly affected, the brake booster leaks and doesn't hold pressure.
There are two dispositions for the recall, one is to put a protective cover on the booster if it passes the vacuum drain down test. The other is the booster replacement if it has corroded enough to fail vacuum test.

I'd guess it could draw in liquid with fairly minor "through" corrosion since it is a vacuum and could suck in liquid water that manages to get on the booster, and that would freeze.

The dealer should have noted whether the OP just needed the rubber foam shield, or the booster actually failed the leakdown test. And if they didn't I'd be the type that sits in the service managers office and smile at them so they can't get any work done until I got an answer.

I put Rustoleum undercoat all over the exterior of my booster at the metal join, but will go get the actual check done one of these days when something else needs looking at.
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  #29  
Old 10-10-2014, 12:33 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by BobsWK2 View Post
No, he still had to remove the master cylinder from the brake booster.
Aw crap. But thanks for that info.

Was it broke before?
No.
Is it broke now?
Yes.
Did you futz with it?
Yes.
... surprise surprise surprise
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  #30  
Old 10-10-2014, 01:02 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

Quote:
Originally Posted by lstowell View Post
Nah, if truly affected, the brake booster leaks and doesn't hold pressure.
There are two dispositions for the recall, one is to put a protective cover on the booster if it passes the vacuum drain down test. The other is the booster replacement if it has corroded enough to fail vacuum test.

I'd guess it could draw in liquid with fairly minor "through" corrosion since it is a vacuum and could suck in liquid water that manages to get on the booster, and that would freeze.

The dealer should have noted whether the OP just needed the rubber foam shield, or the booster actually failed the leakdown test. And if they didn't I'd be the type that sits in the service managers office and smile at them so they can't get any work done until I got an answer.

I put Rustoleum undercoat all over the exterior of my booster at the metal join, but will go get the actual check done one of these days when something else needs looking at.
Ours will hold vacuum for about 3 hours max anymore. Sometimes you get in it from pumping gas and no vacuum when you start the jeep. I called the week after the 4th of July and said that the jeep is dangerous to drive. Sometime when you spike the brakes for a red light the brake pedal is harder than you would ever want. I said I need a rental car though for when I drop it off. I was told rental cars are reserved for big jobs like engine rebuilds and trans rebuilds but I would be put on a waiting list. SIX weeks later I ended up calling asking wtf is taking so long. I ended up taking to the assistant service manager who had me set up an appointment. I said I cannot leave the jeep there I need a rental, he said they will find me something when I get there. I show up for the appointment and of course he forgot I needed a rental which didn't matter because they had to order the brake booster. I told him when it finally shows up I will drop it off but need a rental because I have a 3 month old baby and my wife was going back to work. Three weeks later he calls and says the part is in and want me to drop it off, but once again the rental was forgotten, so I am once again on a waiting list for a rental to have a vehicle that can be driven again. We have used it on Highway trips since July but that is it, we don't trust it in the city anymore. The whole point for the extended warranty was for rental car coverage, what is the point of having it if you can't use it?
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  #31  
Old 10-10-2014, 01:14 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by loveracing1988 View Post
Ours will hold vacuum for about 3 hours max anymore. Sometimes you get in it from pumping gas and no vacuum when you start the jeep. I called the week after the 4th of July and said that the jeep is dangerous to drive. Sometime when you spike the brakes for a red light the brake pedal is harder than you would ever want. I said I need a rental car though for when I drop it off. I was told rental cars are reserved for big jobs like engine rebuilds and trans rebuilds but I would be put on a waiting list. SIX weeks later I ended up calling asking wtf is taking so long. I ended up taking to the assistant service manager who had me set up an appointment. I said I cannot leave the jeep there I need a rental, he said they will find me something when I get there. I show up for the appointment and of course he forgot I needed a rental which didn't matter because they had to order the brake booster. I told him when it finally shows up I will drop it off but need a rental because I have a 3 month old baby and my wife was going back to work. Three weeks later he calls and says the part is in and want me to drop it off, but once again the rental was forgotten, so I am once again on a waiting list for a rental to have a vehicle that can be driven again. We have used it on Highway trips since July but that is it, we don't trust it in the city anymore. The whole point for the extended warranty was for rental car coverage, what is the point of having it if you can't use it?
I thought that, at least with Max-Care that if the dealer didn't have a loaner you could use a rental agency. Are you sure the dealer is aware of your extended service contract?


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  #32  
Old 10-10-2014, 01:53 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by bill_de View Post
I thought that, at least with Max-Care that if the dealer didn't have a loaner you could use a rental agency. Are you sure the dealer is aware of your extended service contract?


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  #33  
Old 10-10-2014, 02:49 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

Take a copy of your MaxCare contract with you next time and if they do not immediately arrange for the rental for you, call Chrysler on the spot. It's not like the dealer is on the hook for the cost of that rental!
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  #34  
Old 10-11-2014, 09:00 AM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

I just had my recall done; but when I get into the jeep after a few hours, press the brake down to start it and the pedal is very hard and barely moves. Does that mean the booster needs to fixed / replaced either shortly or in the near future? I have a few K left in my warranty and want to make sure this isn't going to bite me after warranty expires.
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  #35  
Old 10-11-2014, 09:25 AM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

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Originally Posted by canistel View Post
I just had my recall done; but when I get into the jeep after a few hours, press the brake down to start it and the pedal is very hard and barely moves. Does that mean the booster needs to fixed / replaced either shortly or in the near future? I have a few K left in my warranty and want to make sure this isn't going to bite me after warranty expires.

That is the exact same thing that my wife's is doing. According to my dealer ours tested out ok but they were going to replace it anyways because we were having problems. I would make sure and take it back to the dealer because that is not normal.




Quote:
Originally Posted by Jim_in_PA View Post
Take a copy of your MaxCare contract with you next time and if they do not immediately arrange for the rental for you, call Chrysler on the spot. It's not like the dealer is on the hook for the cost of that rental!
I don't know if it makes a difference or not but I have added care plus not max care. I'm sure there is some clause that let's them out of giving me a rental. I will look that up though.
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  #36  
Old 10-11-2014, 03:42 PM
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Re: Safety Recall with 2 year backlog???? Really Chrysler!

Yes, read your contract to understand what the rental provision is, etc. But if it's there, it's a Chrysler/Mopar benefit. I've never seen the Added Care version.
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