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Old 04-15-2011, 11:48 AM
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Service Question

I purchased my WK2 from dealer that is about 40 miles from my home since they gave me a much better deal than the dealer that is 10 minutes away. My question is will you get better service from the dealer that you purchased the car from? I would like to bring it to the dealer that is closest but since I didn't purchase it from them I'm afraid they might not care as much. Both dealers have solid reputations.
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Old 04-15-2011, 12:17 PM
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Re: Service Question

Quote:
Originally Posted by nickyj View Post
I purchased my WK2 from dealer that is about 40 miles from my home since they gave me a much better deal than the dealer that is 10 minutes away. My question is will you get better service from the dealer that you purchased the car from? I would like to bring it to the dealer that is closest but since I didn't purchase it from them I'm afraid they might not care as much. Both dealers have solid reputations.
If they both have good service reputations then I would not see a problem.

The service department is there to make money for the dealership. I am sure either one will be happy to have you as a customer.
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Old 04-15-2011, 04:20 PM
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Re: Service Question

It shouldn't matter. In fact, for some (if not most) vehicles I've owned, I've had better service from the dealerships where I didn't buy it from. As said above, the service department is there to make money. As long as you pay (or Chrysler, if it's a warranty repair), they probably couldn't care less; they probably don't even know or notice where it was bought from.
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