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Old 10-04-2013, 09:32 AM
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SF Bay Area Service Recommendation

Live in east bay and did a search of dealers to do service and TSBs.

Dublin Chrysler jeep is the. Closest to me but has terrible reviews on Yelp.

Any suggestions for a dealer in my area?



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Old 10-07-2013, 09:56 AM
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Re: SF Bay Area Service Recommendation

Unfortunately there aren't too many Jeep service options in the Bay Area. During the Chrysler bankruptcy the two dealerships I used for my '93 Grand Cherokee were closed (Hayward - good, Redwood City - fair). I bought my 2011 Grand Cherokee from Stoneridge, and that is where I have it serviced. They are okay but I am not highly confident in them if I have a real problem. Fortunately no significant issues to date.

I'm going to try Putnam in Burlingame (near my job) for a simple service. But I don't want to give them much business 'cause I caught them in a lie during the purchase process in 2011. Ditto for the dealership in San Jose. I can try Fremont as my next service department evaluation.

Bottom line ... others are too far for me (Walnut Creek, San Jose) and I doubt they are much better.

JEEP 3: 2011 Grand Cherokee Overland 4x4, Hemi V-8 with MDS, Multi-speed Automatic with ERS, Quadra-Drive II with Rear ELSD, Off-Road Adventure Group II, Selec-Terrain, Quadra-Lift, Towing Group IV, Advanced Warning & Adaptive Cruise Control, Bright Silver Exterior with Beige Leather Interior
MODS: All-Terrain tires, Passenger-side "Trail Rated" Badge, "5.7L" and "Hemi" Badges, "70th Anniversary" Badge, Mopar Cold Air Intake, Custom Engine Cover, Chrome Fog Light Bezels, Bright Pedals, Illuminated Door Sills, WeatherTech in front / back / cargo / license plate frame, Mopar Roof Rack, Thule Ski Rack, Thule MOAB Cargo Basket
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Old 10-07-2013, 10:25 AM
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Re: SF Bay Area Service Recommendation

I have taken my Jeep (1 time) to Fremont Jeep in Newark, and they were pretty good. I'd recommend them to someone who lives in that area.

Unfortunately, they are a long way from where I either work or live, so I really hate to cool my heels for 3 hours or so while they change oil and do a TSB, etc.

Dublin is very close and offers a shuttle, but if you look at the review in Yelp, they have an abysmal rating.

Stoneridge Chrysler Jeep Dodge of Dublin - Dublin, CA

Just looking for somewhere that does decent work as close to San Ramon as I can...still looking.

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