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  #13  
Old 02-14-2011, 04:57 PM
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Re: Shudder Problem Clarification

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Originally Posted by mjw930 View Post
Oh, if I had a dollar for every service manager or customer support rep over the years who told me, "you are the first one reporting this problem" I wouldn't need to finance my WK2

It's far from a Jeep only issue.
My BMW rep gave me the same line when my car was in for a fuel pump ... the 4th time it had to be replaced! Another rep that was around that day said the district manager just had to be towed in the day before for the same issue.

My wife found it hilarious when she brought the car in the first line was "Well it could be any of hundreds of things. these cars are really complicated. we don't have any known issues. will need extensive testing. blah blah" ... She asked "well just suppose in the remote chance we have a bad fuel pump, do you have any in stock?" Answer: "No, they're on backorder and we have 12 cars ahead of yours waiting"
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Old 02-14-2011, 07:14 PM
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Re: Shudder Problem Clarification

Quote:
Originally Posted by mjw930 View Post
Oh, if I had a dollar for every service manager or customer support rep over the years who told me, "you are the first one reporting this problem" I wouldn't need to finance my WK2

It's far from a Jeep only issue.
It is bit better inside Infiniti/Lexus/MB/BMW type of dealerships, as they said to me on my question why -> we/they are getting paid better
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Old 02-14-2011, 07:55 PM
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Re: Shudder Problem Clarification

Does this shudder only happen when you get on it, 3/4 throttle or more? I've noticed a weird noise with my Hemi and it only seems to happen when you mash the accelerator pedal.
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  #16  
Old 02-15-2011, 08:45 AM
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Re: Shudder Problem Clarification

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Originally Posted by rharper View Post
Does this shudder only happen when you get on it, 3/4 throttle or more? I've noticed a weird noise with my Hemi and it only seems to happen when you mash the accelerator pedal.
Could be the rear tires spinning
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