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Squeak / creak noise from rear passenger area, 2014

42K views 57 replies 29 participants last post by  Dan JGC 
#1 ·
Is anyone with a '14 getting a loud squeaking noise from rear passenger area? Most apparent in morning when it's cold out and when body flexes like turning in or out of a driveway or even over bumps.

I think it's pano roof related. Had dealer check it and they took easy way out with cant reproduce it. Also said there aren't any pano roof adjustments which I think is BS since some older WK2s had issue which I think required adjustments I thought. Assume pano roof is same for 2014? Dealers must hate working on noises but this one is pretty bad so I gotta push the issue.

If I try to diagnose it myself what do I look for? Just have wife drive jeep with me in back and push on roof frame looking to see if I can narrow it down ?
 
#2 ·
I'm hearing the same thing when the vehicle flexes or in some instances, I accelerate. I hear it coming from the rear passenger side and it's beginning to annoy me. :mad:
 
#3 ·
Anyone else hear a creaking sound coming from their '14 JGC passenger side? Usually when the body flexes, like when turning into a parking lot and there's a slight upward angle or sometimes I'll here it when I accelerate from a dead stop.

I'd like to know if anyone had it addressed at the dealer and if so, what they adjusted or tightened. It's becoming a bit annoying now. :(
 
#17 ·
Anyone else hear a creaking sound coming from their '14 JGC passenger side? Usually when the body flexes, like when turning into a parking lot and there's a slight upward angle or sometimes I'll here it when I accelerate from a dead stop. I'd like to know if anyone had it addressed at the dealer and if so, what they adjusted or tightened. It's becoming a bit annoying now. :(
I have a 2014 SRT and the squeaking and cracking sound is absolutely annoying in my jeep. I was going to take it into the shop this week.
 
#4 ·
Round 1 with my dealer went poorly (can't reproduce it, come back some morning any drive around with a tech). I figure I have to isolate it myself but haven't had time yet on sat morning to drive around in back seat pressing on different parts of pano frame. I know if I open the pano those squeak level drops by about 90%.

Normally I'm ok with a few noises but this on is pretty bad so it's annoying.
 
#5 ·
Yes have had same issue since new July 2013. Very annoying and has affected what should be an enjoyable first few months with new vehicle - coupled with dead Uconnect system for 6 weeks waiting for fix. Dealer had car 3 days and think have solved it ..... at least they have acknowledged the issue and as far as i can tell doing their best. No idea where CJD australia sit with this and have heard nothing from them other than flowery letter from CEO expounding the wonderful quality and technology of this car ...... just great to read this whilst listenting to the creaking and looking at blank Uconnect screen.
 
#6 ·
I've got this same thing going on and I don't have a pano...just a single sunroof. Sounds to me like it's coming from the seats and not the roof. I feel like the leather in the seat divisions rubs together and causes the squeak. Planning on rubbing some leather conditioner in there between the seat divisions. There was another post on here by someone who resolved their squeak by lathering the passenger seat and center console lid with leather conditioner.
 
#8 ·
Sounds like it's becoming a common problem. I've got a 2014 Summit and definitely have severe creaking coming from the rear passenger side. I was able to replicate it once by pulling on the rear passenger grab handle, but that doesn't work anymore. I haven't gone in yet, but am not hopeful about dealers and noises. Cranking up the stereo has been the fix so far.
 
#9 ·
This creak has been on all WK2Jeeps.
My 2011 overland had the creak while backing out of my driveway,my dealer couldn't figure it out too.Replaced both leaking rear shocks and that made it a little better but not 100% perfect.I ended up lubricating the complete rear suspension including the upper shock mounts and that made it all quiet.
I have also had the pano roof creak and solved it by lubricating all of the moldings with Dupont Krytox,expensive but worked for my issues.
 
#10 ·
Gosh, thank goddness I don't have any of those issues yet. I'm thankful for this thread because if I do its going to be the first thing I do is lube everything.

We've had some other issues which are being handled. To bad Chrysler can't put a little more time into quality control because the 2014 GC Summit is an awesum vehicle.
 
#11 ·
The noise definitely comes from the pano roof itself. You can replicate it for the dealer by standing on the door sill on the rear passenger side and using one hand to push up on the back corner of the sunroof and pushing down on the outside with the other hand. Wiggling the sunroof replicates the squeak so the dealer can attempt to fix.

I tried to use silicone lubricant around the area, but didn't help at all. Looks like the thing is going to need to be taken out. I can't figure out to get grease or anything more substantial in there.
 
#12 ·
I'm hearing the same creaking from the pano and it seems louder when I have either the glass or shade retracted.

I had a 2k11 Wk2 prior to this and the dealer had to replace the headliner for a rattling noise. Noise was more severe, but maybe that's were the problem with this Jeep is going.
 
#13 ·
I have had a rear rattle/clunking sound when going over a bumpy ride since new. The dealer thinks that the rear shocks are defective, and are telling me that Jeep is re-designing them and replacement shocks will be available in the future.

My Jeep is a 2014 Summit with V-8 and the trailer package. If you get the factory trailer package, it has self leveling shocks in the rear. According to my dealer, this is the only model that has the problem shocks.
I have been waiting 6 months for a resolution to this problem, and I can't find any aftermarket replacement shocks that would fix this.

Any else having this issue?
 
#16 ·
I have had a rear rattle/clunking sound when going over a bumpy ride since new. The dealer thinks that the rear shocks are defective, and are telling me that Jeep is re-designing them and replacement shocks will be available in the future.

My Jeep is a 2014 Summit with V-8 and the trailer package. If you get the factory trailer package, it has self leveling shocks in the rear. According to my dealer, this is the only model that has the problem shocks.
I have been waiting 6 months for a resolution to this problem, and I can't find any aftermarket replacement shocks that would fix this.

Any else having this issue?
I have a '12 with the air suspension and the creak/clunk noise has visited me too. So far its been the shock, twice. The first replacement only lasted a month. They also greased the rubber bushings on the control arm. I also have to have a front right ball joint replaced. Have to wait for the part. Not real impressed with the quality of this suspension due to multiple failures, all before 30k miles. I can't say I wasn't warned but I really liked this vehicle. I guess I learned my lesson.;)
 
#19 ·
So I picked my JGC up yesterday after exactly one week.

Here's the final report:

Removed the headliner to access the sunroof. The sunroof was fine, tightly attached but the noise could be duplicated when prying up & down on the sunroof. Found noise in the the right rear pillar area. They tried adhesive in the pillar area and let dry overnight. Still creaking.

Expanding foam was used, as per body shop's recommendation and allowed to sit overnight. Still creaking.

They contacted Chrysler and were instructed to remove the sunroof and have the body shop weld the pillar seams. Body shop cleaned & welded the right rear pillar seams. Reinstalled the sunroof and all interior finishing. Creaking noise gone! Dead silence. FINALLY!
 
#36 ·
Losbot, have you heard the noise since the body shop welded the body seam? I have a 16 overland with the panorama roof and the creak was coming from the driver side. Took it to the dealer and they used the special seam sealant. Seemed like the problem was fixed. It has now been 1100 miles later and it is creaking again. Really frustrated since the Jeep only has 3300 miles on it. First Jeep. Kind of regretting buying it.
 
#20 ·
I keep reading through these threads talking about annoying noises coming from the back, but it's always attributed to those with a sunroof or panoroof...I have neither.

My noise happens (not always) when I come to a more abrupt stop or when I'm going down the ramps at the parking garage, like something is gaining momentum and sliding/moving, that creates a *click*. The noise is definitely coming from the inside of the cabin and isn't the suspension. It's starting to drive me mad and my neighbors are wondering why I keep hitting parts of the car with my ear to it and why I'm jumping on the back with the tailgate open...

So, where in the hell are you coming form little *click*?!
 
#22 ·
I keep reading through these threads talking about annoying noises coming from the back, but it's always attributed to those with a sunroof or panoroof...I have neither.

My noise happens (not always) when I come to a more abrupt stop or when I'm going down the ramps at the parking garage, like something is gaining momentum and sliding/moving, that creates a *click*. The noise is definitely coming from the inside of the cabin and isn't the suspension. It's starting to drive me mad and my neighbors are wondering why I keep hitting parts of the car with my ear to it and why I'm jumping on the back with the tailgate open...

So, where in the hell are you coming form little *click*?!

I'm hearing the exact same thing in my '14 jgc srt. only when driving slow, pulling out of a driveway, slowly going over a bump.

Any resolution to this, or anyone know what the issue is? I'd like to be able to take this back to the dealer and say "I'm hearing a creak, here's what you need to fix"

And I do have the pano roof, but I swear it sounds like its coming from passenger rear, somewhere behind the rear passenger seat.
 
#21 ·
I keep an umbrella in the pocket where the flashlight is mounted. When ever I make a quick turn, sudden stop, or jackrabbit start, I hear a thump. I can blame it on the umbrella, and quit worrying about it. :D
 
#23 ·
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#24 ·
Did you read my previous post (the final report)?

My dealer tried the adhesive nonsense and that didn't solve anything. The body shop had to do some spot welds to the pillar seams. Whole ordeal took a week but now it's SUPER QUIET.

My svc advisor told me that I was the 2nd person that had mentioned the creaking but the first they actually resolved, now that they welded. :thumbsup:
 
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#25 ·
Is it a high pitched squeaky sound? I just noticed it today when going over some bumpy road. It also does it when the music is turned up a bit with some bass going. The Squeak is right above the right rear passenger headliner and when I push up on the headliner in that area the squeak stops!
So annoying I will have to take her in so they can look at it.


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#26 ·
Is it a high pitched squeaky sound? I just noticed it today when going over some bumpy road. It also does it when the music is turned up a bit with some bass going. The Squeak is right above the right rear passenger headliner and when I push up on the headliner in that area the squeak stops!
So annoying I will have to take her in so they can look at it.
Yeah. It is annoying. I listened to it for over a month until I finally took it in and I was relieved when they told me they heard it. All they had to do was drive it around their lot since the asphalt was so uneven that the flexing of the body caused it to creak. They even reproduced it by pressing along the edges of the sunroof. It was an annoying process for them to figure it out until they contacted Chrysler, who told them to check the welds.

I'm telling you, it was night & day, the difference. It's SOOOOO quiet now.
Make sure to mention that as a very real possibility.
 
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#28 ·
Just had a service completed. They said the TSB for Cpillar squeak does not match my vin. they lubed the sunroof track area and that the squeak is gone. Will report back...


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Ditto-- I left the TSB with them, they said It didn't apply, BUT, they heard the noise. Said it was because there's missing insulation in the c pillar. They pulled the headliner, replaced the insulation, and noise is gone.

BUT--- there is a small rattle I can hear from the same area when I go over bumps at high speed... I'm going to figure out if it's something that bothers me... if it does, I'm going to raise it when I bring it in for service next time.
 
#30 ·
Had the squeak too, but coming from the passenger front footwell. Sounded like a cheap metal bed creaking at low speeds or anytime the vehicle came to a stop or accelerated. First time i bought it in, they found a missing bolt on the control arm, as well as two loose bolts as well. Car was fine for two days of constant driving, now its back. Dealer says they cant find anything else and will retourque the bolts??? Anyone have similar instances of missing bolts? Car only has 6000 miles and is a 2/14 build.
 
#31 ·
Maybe you have a similar issue like what I had. Read my posts above if you haven't already.
 
#32 ·
So get this. I thought it was the pano roof and took it in knowing they would have to pull down the headliner and pillars. They started to but noticed inside there was a seatbelt issue passenger side up inside the top behind everything... Maybe it's an issue on a number of vehicles. Anyway. All noises have now gone away from that area. Glad they didn't have to play w the pano roof.


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