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  #37  
Old 08-27-2013, 02:43 PM
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Re: Stall after start

Just received a voice mail from Chrysler case manager standard news as of now no update when parts will be available.
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  #38  
Old 08-27-2013, 02:49 PM
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Re: Stall after start

Only way I will know is when the dealer calls and says your vehicle is repaired !!
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  #39  
Old 08-27-2013, 04:43 PM
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Re: Stall after start

Just spoke with the parts dept at my dealer who called mopar and was told the supplier commitment date is 8/30, which would mean the dealers would receive the parts during the 1st or 2nd week of Sept., however he also indicated it's not unheard of for the dates to be pushed back.
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Old 08-27-2013, 07:34 PM
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Re: Stall after start

UPDATE-

I am attempting to put together a list of all owners experiencing this TIPM issue. Right now we are spread across a number of sites and I think the first step to getting action on resolving this issue is better organizing ourselves.

Please consider completing the following google docs form regarding your issue: https://docs.google.com/forms/d/1dkI...Y1AJ8ctjIlD18/
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  #41  
Old 08-28-2013, 02:21 PM
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Re: Stall after start

Quote:
Originally Posted by Flocker View Post
I just got off of my daily phone call with my Dealer. He informed me that 600 TIPMs were released to the central parts department. They should start shipping any day now. He expects to have mine early next week.
I just got off the phone with my Dealer. Apparently Chrysler is changing suppliers now. No TIPM and no ETA. He has been told "sometime near end of September." Not good.
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  #42  
Old 08-28-2013, 02:30 PM
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Re: Stall after start

Quote:
Originally Posted by bullrider718 View Post
UPDATE-

I am attempting to put together a list of all owners experiencing this TIPM issue. Right now we are spread across a number of sites and I think the first step to getting action on resolving this issue is better organizing ourselves.

Please consider completing the following google docs form regarding your issue: https://docs.google.com/forms/d/1dkI...Y1AJ8ctjIlD18/
Great idea. Form completed.
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  #43  
Old 08-28-2013, 08:28 PM
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Re: Stall after start

Quote:
Originally Posted by Flocker View Post
I just got off the phone with my Dealer. Apparently Chrysler is changing suppliers now. No TIPM and no ETA. He has been told "sometime near end of September." Not good.
Just great info : why can they not tell the truth. Like have no idea if or when this will get fixed. Everything gone to hell in a hand basket with Chrysler
.they need to start buying back these vehicle or give a new one for our trouble. I hope everyone has the Max Care warranty . How do you know if they get it right with a replacement tipm.
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  #44  
Old 08-28-2013, 08:47 PM
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Re: Stall after start

So it sounds like the rumor of the supplier going bankrupt might be true after all.

If you haven't already done so I'd highly recommend filing a complaint with the government: https://www-odi.nhtsa.dot.gov/ivoq/. Not sure what good (if any) it will do but at this point I think it is best to pursue all available channels.

I've sent a demand letter certified mail to Chrysler's mid-atlantic business office today. It is my understanding that it is standard to allow 30 days for the company to reply to such a letter, so I will have to wait until September 28 before I can take further legal action. In the meantime I will be seeking the advice of a lawyer experienced in this area.
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  #45  
Old 08-29-2013, 09:42 AM
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Re: Stall after start

Supposedly my part will be arriving at the dealer by Tuesday. The chrysler case manager told me it shipped out 8/27. According to the case manager if you have a case with the parts expediting team then your dealer might be getting incorrect information regarding the eta of the part.
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  #46  
Old 08-29-2013, 02:24 PM
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Re: Stall after start

My dealer just called and said that he was told my ship date is currently September 10th. He also confirmed that mine would be coming from the new vendor. He told me that there were 748 people currently waiting on a TIPM. He wasn't sure if that was in Atlanta, the Southeast, or Nationwide. It's a staggering number at any level. He feels that this may become a recall item. I'll continue to post updates as I receive them.

Bullrider - how many people have completed the form so far?
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Old 08-29-2013, 02:31 PM
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Re: Stall after start

Quote:
Originally Posted by Flocker View Post
My dealer just called and said that he was told my ship date is currently September 10th. He also confirmed that mine would be coming from the new vendor. He told me that there were 748 people currently waiting on a TIPM. He wasn't sure if that was in Atlanta, the Southeast, or Nationwide. It's a staggering number at any level. He feels that this may become a recall item. I'll continue to post updates as I receive them.

Bullrider - how many people have completed the form so far?
Unfortunately only 4, not including myself, and one guy on there already had his replaced a couple days ago. I tried posting it on edmund's where a lot of people with this issue seem to be but it was removed and let's just say I'm pretty sure I'm banned from that board now

Do you know if your chrysler case manager is from the parts expediting team? If so, do they know you're not driving your jeep as a result of this? At this point I trust exactly 0 of what my case manager tells me but apparently if they know that you can't drive your vehicle you get some sort of special status as far as getting the part to your dealership goes.
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  #48  
Old 08-29-2013, 03:55 PM
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Re: Stall after start

Just talked with my case manager was told might be as soon as sept 3 when tipm might be available says I am a higher priority , I have been down for over month and costing Chrysler 45.00 a dAy rental
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