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  #37  
Old 07-28-2012, 12:26 AM
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And now u can add me to the list if people with the dreaded 4wd service light showing its head on Stockton beach. And also great to see that jeep assist was absolutely useless in helping us.
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  #38  
Old 07-28-2012, 05:29 AM
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Re: STUCK IN SAND with 4WD malfunction

Gribbs have you had the dealer apply the update in TSB mentioned above (08-034-12)?

I am dropping mine off to the dealer in Gosford this week and will ask they at least apply this TSB, I have not been stuck yet as I've only had it a week but don't want to be stuck on Stockton Beach this summer. That's one of the main reasons I gave my HSV the flick as I wanted to get out on the beach at summer!
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  #39  
Old 07-28-2012, 03:24 PM
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I'm not sure, jeep hAd the car for 8 weeks so I would have thought the would have run all the outstanding tsbs, but who knows, I'm beggining to wonder. If the car wAs tested at all prior to release
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  #40  
Old 07-28-2012, 04:54 PM
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Re: STUCK IN SAND with 4WD malfunction

I just had my 2011 WK2 in following a Service 4WD light illuminate but I was not in sand, different situation. Dealer applied several TSB's including the 08-34-12 which several members have said cured their problem. I unfortunately do not have a sandy area to try the TSB out on. Like I said in my earlier posts, I have run the Medano Pass Road in the Great Sand Dunes National Park several times and never had an issue. My issue was on a rocky pass around 11,700 feet in 4LO...had cleared the pass and was going down hill. I do not think I lost power to the front wheels, 4LO light stayed illuminated.

I'm curious if any of the beach drivers who had this experience had already been in 4LO when they lost power to the front wheels.
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  #41  
Old 07-29-2012, 05:19 PM
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Re: STUCK IN SAND with 4WD malfunction

Quote:
Originally Posted by Croupier View Post
I don't think that having quadralift is specific to the error appearing when driving on sand.

I have a 2011 Grand Cherokee Limited without Quadralift and this is my experience.

2nd day of ownership and I thought it would be a good idea to take a little drive on 7 mile beach Lennox Head (AUS) to test her out. Having watched a for Jeep middle east I thought it would be a piece of cake.

So I got it onto the beach through the soft stuff easy, I thought this is nice, cruised for 5 minutes on the hard wet sand before turning around to head back off the beach as it was getting late.

I got near the exit run up about 100 mtrs of soft dry sand checked no vehicles were coming in then proceeded to pick my line and hit the gas, to my dismay I got half way and lost front wheels and sunk to rear axle Serv 4WD light on the display.

Bugger, I rang Jeep Service center in Brighton VIC where i bought the jeep, never heard of the error was told to disconnect battery to see if that would help, no dice error persists. Rang Jeep assist, no help because I'm off road. Rang independent towing companies, no one can tow me off the beach, I thought well I'm screwed, two other 4wd's on the beach stopped to see if they could give me a hand but no one had and sufficient slings or gear and thats when I found out my 2011 is actually a 2012 spec with the pissy little eye bolt.

I borrow a shovel and start digging, after clearing around the axle and rear wheels I jump in turn on ignition, the error is gone but seconds later is back after doing nothing no IE no gear change or acceleration.

So i turn off and on and as quick as i can put it in reverse a hit the gas, presto I'm out of my hole but stuck again 3 meters back when the error returns and front wheel drive fails. I repeat the steps and manage to get back on the hard sand and after 10 attempts back and forward cutting a track with my 4 seconds of 4wd I manage to make it through the soft sand and onto the access track, as soon as I'm on the road the error disappears, i head to the closest servo and inflate my tyres then get home and goggle the Serv 4WD error which leads me to this and other threads.

Later I ring Jeep Lismore and tell them about the ordeal, they said they have never heard of the issue, I bring the Jeep in but they find no fault codes and say there is nothing wrong. Thats Bull I didn't imagine that I nearly lost my 60K Jeep over a Serv 4WD error.

Unsatisfied I call Jeep Newcastle NSW as its apparent people have had similar issues with their WK2's in the Newcastle area.

The service manager there was great, he stated that he was aware of the issue and that Melbourne Head office and Chrysler USA are aware of the issue and that they are currently testing a fix that is soon to be released.

I might call Newcastle Jeep again and see if there is any progress on the fix.
given your GC is 2011, Here is thread that a 2011 GC owner in getting the 4wd malfunction fixed by applying the TSB. This TSB only applies to 2011 models.

2nd Breakdown in just over 2 weeks!!!

http://www.wk2jeeps.com/tsb/tsb_wk2_1800111.pdf

I have a 2012 non QL GC. One of the key reasons for me buying a GC was to go on sand (Stockton), now I am worried I might get stuck in the sand with family due to this fault. Only way to find out if my one got the problem is tagalong with anther non GC 4wd mate on sand.

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  #42  
Old 07-30-2012, 06:25 AM
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Re: STUCK IN SAND with 4WD malfunction

Quote:
Originally Posted by fix69er View Post
given your GC is 2011, Here is thread that a 2011 GC owner in getting the 4wd malfunction fixed by applying the TSB. This TSB only applies to 2011 models.

2nd Breakdown in just over 2 weeks!!!

http://www.wk2jeeps.com/tsb/tsb_wk2_1800111.pdf

I have a 2012 non QL GC. One of the key reasons for me buying a GC was to go on sand (Stockton), now I am worried I might get stuck in the sand with family due to this fault. Only way to find out if my one got the problem is tagalong with anther non GC 4wd mate on sand.

Another victim of intentional cover up of this issue by Jeep.

With regards to the fix….Well we have been hearing this for close to 3-4 months now…
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  #43  
Old 07-30-2012, 07:41 AM
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Re: STUCK IN SAND with 4WD malfunction

Mine goes in for the update tomorrow. Will go for another run in the sand over the next few weeks and see how it goes. I have had the dealer organize a refund of my recovery costs
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  #44  
Old 07-30-2012, 02:48 PM
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Jeeps are getting a bad rep on Stockton beach now, it will only be a matter of time until one is caught below the high tide mark and is drowned by the incoming tide. I'd like to see that fight in court between the insurance company and jeep, I think that is the only way jeep will realise it has responsibilities that it must meet.
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  #45  
Old 07-31-2012, 04:46 AM
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Re: STUCK IN SAND with 4WD malfunction

beached az bro
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  #46  
Old 07-31-2012, 06:40 AM
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Re: STUCK IN SAND with 4WD malfunction

Here is another Grand Cherokee (2011 3.6 petrol with QL) STUCK IN SAND with 4WD malfunction

Copy of PICT0514.JPG
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  #47  
Old 07-31-2012, 06:54 AM
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Re: STUCK IN SAND with 4WD malfunction

Nice to see your front wheels are still "on" sand
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Old 07-31-2012, 07:25 AM
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Re: STUCK IN SAND with 4WD malfunction

As much as I love the look of the jeep, I don't think I will buy one anymore!
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