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Old 07-09-2013, 07:15 PM
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Question Unable to engage surround sound option on Uconnect 8.4

For some reason when I try to enable the surround sound feature on the Uconnect 8.4 radio it'll turn itself off within a couple of seconds.

Anyone having the same issues?
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Old 07-15-2013, 08:50 AM
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Re: Unable to engage surround sound option on Uconnect 8.4

?? Anyone ??
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Old 07-15-2013, 09:08 AM
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Re: Unable to engage surround sound option on Uconnect 8.4

What software version are you running?
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Old 07-15-2013, 09:09 AM
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Quote:
Originally Posted by alva000 View Post
For some reason when I try to enable the surround sound feature on the Uconnect 8.4 radio it'll turn itself off within a couple of seconds.

Anyone having the same issues?

Press Surround button once, followed immediately by pressing the back arrow, upper left corner of the screen. Surround will stay on. When you do not press the arrow, you're correct, it does not stay on. Test this method,and you go back to that screen you will see the Surround did stay on. Why it is set this way.... Don't know.
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Old 07-15-2013, 12:30 PM
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is the engine off but in "run"? I was having this issue with any option that would go back to previous state in a couple of seconds, put the engine in run mode and didnt have any issue since then
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Old 07-17-2013, 08:30 AM
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Re: Unable to engage surround sound option on Uconnect 8.4

Quote:
Originally Posted by jacko15 View Post
What software version are you running?
Systems display menu:

13.05.3

Thank!
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Old 07-17-2013, 08:34 AM
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Re: Unable to engage surround sound option on Uconnect 8.4

Quote:
Originally Posted by SMax View Post
Press Surround button once, followed immediately by pressing the back arrow, upper left corner of the screen. Surround will stay on. When you do not press the arrow, you're correct, it does not stay on. Test this method,and you go back to that screen you will see the Surround did stay on. Why it is set this way.... Don't know.

SMax:

I tried this method and no luck. Once I go back to the menu surround sound is still on the OFF position!

mfa81:

"is the engine off but in "run"? I was having this issue with any option that would go back to previous state in a couple of seconds, put the engine in run mode and didnt have any issue since then"

I tried this as well and had no luck. Darn thing still doesn't work!

Thanks guy for the response!
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Old 07-17-2013, 12:36 PM
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Re: Unable to engage surround sound option on Uconnect 8.4

You need to upgrade your software to version 13.19.0. Your dealer will do this for no charge. This new version will help correct a number of issues. More info here:
UConnect 13.19.0 - Unofficial
This is actually the second update from your version.
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Old 07-17-2013, 12:39 PM
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Re: Unable to engage surround sound option on Uconnect 8.4

Quote:
Originally Posted by jacko15 View Post
You need to upgrade your software to version 13.19.0. Your dealer will do this for no charge. This new version will help correct a number of issues. More info here:
UConnect 13.19.0 - Unofficial
This is actually the second update from your version.
This is actually original build. There are at least 4 versions since then. But the gist of what you are saying is correct. it is bugggggyyy.
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Old 07-17-2013, 12:44 PM
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Re: Unable to engage surround sound option on Uconnect 8.4

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Originally Posted by Willx View Post
This is actually original build. There are at least 4 versions since then. But the gist of what you are saying is correct. it is bugggggyyy.
Being just a lowly peon, I didn't know about the other versions. Thanks for the info Will.
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Old 07-17-2013, 12:53 PM
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Thumbs up Re: Unable to engage surround sound option on Uconnect 8.4

Quote:
Originally Posted by jacko15 View Post
You need to upgrade your software to version 13.19.0. Your dealer will do this for no charge. This new version will help correct a number of issues. More info here:
UConnect 13.19.0 - Unofficial
This is actually the second update from your version.

jacko15, Willx:

Thanks for the information. I did a little searching on this forum and ran into Willx post in regards to the new firmware update on the Uconnect Radio, hopefully this update will fix this problem.

Good information, but something I will have the dealer do.
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Old 07-17-2013, 02:13 PM
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Re: Unable to engage surround sound option on Uconnect 8.4

Quote:
Originally Posted by jacko15 View Post
Being just a lowly peon, I didn't know about the other versions. Thanks for the info Will.
I didn't mean it that way



more to the fact people don't think realeases come quick enough. There have been lots of releases and stuff I would never run!!
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