Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #25  
Old 05-12-2011, 08:48 AM
Senior Member
 
Join Date: Sep 2010
Location: brOOklyn
Posts: 1,237
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2673
JoeSchmoe007 has a reputation beyond reputeJoeSchmoe007 has a reputation beyond repute
Re: V6 High Pitched Sound

Quote:
Originally Posted by rrjjpp74 View Post
Brian
had same problem took mine to a dealer that I did not buy mine from. It was only 5 mins from home and they gave me some excuse. So I took it back to Hillview Motors where I bought it and they fixed it right there on spot.
You MUST tell us what the fix involved.
__________________

__________________
Reply With Quote
  #26  
Old 05-13-2011, 06:58 AM
Member
 
Join Date: Feb 2011
Location: SW PA
Posts: 44
Thanks: 0
Thanked 2 Times in 1 Post
Rep Power: 1294
rrjjpp74 is on a distinguished road
Re: V6 High Pitched Sound

Quote:
Originally Posted by JoeSchmoe007 View Post
You MUST tell us what the fix involved.

I meant same problem as dealer not wanting to work on it, sorry for misunderstanding of that.
__________________

__________________
Reply With Quote
  #27  
Old 05-13-2011, 08:45 AM
Senior Member
 
Join Date: Sep 2010
Location: brOOklyn
Posts: 1,237
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2673
JoeSchmoe007 has a reputation beyond reputeJoeSchmoe007 has a reputation beyond repute
Re: V6 High Pitched Sound

Quote:
Originally Posted by rrjjpp74 View Post
I meant same problem as dealer not wanting to work on it, sorry for misunderstanding of that.
Sorry, I am now completely confused.

Did you get it fixed? Or not?
__________________
Reply With Quote
  #28  
Old 05-13-2011, 10:37 AM
scottw911's Avatar
Member
My Jeep: 2011 3.6L WK2
 
Join Date: May 2011
Location: SoCal
Posts: 20
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1188
scottw911 is on a distinguished road
Re: V6 High Pitched Sound

Quote:
Originally Posted by jonboverland View Post
I just got my Overland and the verdict on the high pitch noise was not good. Basically, the service manager told me that Chrysler informed him that the high pitch noise is a result of a design flaw and that there was nothing more they could do for me. The service department verified this by driving new GCs and Dodge Durangos off the lot and could reproduce the sound. I could tell that he didn't want to share that news with me. I was very pleased with the service department did as they did a fantastic job trouble shooting this problem and speaking with Chrysler directly. Unfortunately, all I can do is wait for a fix or get rid of the car. I was advised to complain to Chrysler directly: 1-800-992-1997

I left the service department and walked over to the sales area where I spoke with the sales GM about the problem and my situation. At first, he didn't have an idea of the situation and offered $29,000 for my car as a trade-in. After much gentlemenly conversation, I think he understood my frustration and agreed to start the lemon law procedure. He's supposed to call me in the morning to see what more they can do.

It looks we are stuck with the high-pitch noise for now unless enough people complain.
So, are you saying that it is a design flaw in the AC unit or in the engine itself? Has anyone here pegged the actual source of the sound?
__________________
[SIGPIC][/SIGPIC]
2011 Jeep Grand Cherokee Laredo, Mineral Grey.
Reply With Quote
  #29  
Old 05-13-2011, 03:25 PM
Member
 
Join Date: Dec 2010
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1313
jonboverland is on a distinguished road
Re: V6 High Pitched Sound

Quote:
Originally Posted by scottw911 View Post
So, are you saying that it is a design flaw in the AC unit or in the engine itself? Has anyone here pegged the actual source of the sound?
From what I understand from the GM at my dealership, after he spoke with Chrysler, it is an admitted design flaw in the AC. I don't understand how they can admit a design flaw but will not fix the problem. This does not give me a warm feeling with Chrysler and I have no confidence they would help me out with future problems with my jeep. My dealership found an auction buyer who would purchase my jeep to get me out of it, and I hope that will happen this weekend.
__________________
Reply With Quote
  #30  
Old 05-13-2011, 04:13 PM
Technosavant's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Jul 2010
Location: STL, MO area
Posts: 1,282
Thanks: 0
Thanked 3 Times in 2 Posts
Rep Power: 2818
Technosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond repute
Re: V6 High Pitched Sound

Quote:
Originally Posted by jonboverland View Post
From what I understand from the GM at my dealership, after he spoke with Chrysler, it is an admitted design flaw in the AC. I don't understand how they can admit a design flaw but will not fix the problem. This does not give me a warm feeling with Chrysler and I have no confidence they would help me out with future problems with my jeep. My dealership found an auction buyer who would purchase my jeep to get me out of it, and I hope that will happen this weekend.
My guess is that they've discovered that there's a problem, but don't have any fix available as of yet. Worst case, the fix won't be able to be applied to existing vehicles, but I'd be surprised if that's the case.
__________________
Reply With Quote
  #31  
Old 05-25-2011, 07:45 PM
Member
 
Join Date: May 2010
Posts: 30
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1558
granto3k is on a distinguished road
Re: V6 High Pitched Sound

Anybody have any luck with this at the dealer? This sound seems to be getting worse for me and is really starting to drive me crazy....
__________________
Reply With Quote
  #32  
Old 05-26-2011, 08:00 AM
Member
 
Join Date: Mar 2011
Posts: 17
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1243
compscirunner is on a distinguished road
Re: V6 High Pitched Sound

Mine is doing it as well, but haven't found a dealer I can trust in my area.
__________________
Reply With Quote
  #33  
Old 05-26-2011, 09:39 AM
Member
 
Join Date: Dec 2010
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1313
jonboverland is on a distinguished road
Re: V6 High Pitched Sound

Quote:
Originally Posted by granto3k View Post
Anybody have any luck with this at the dealer? This sound seems to be getting worse for me and is really starting to drive me crazy....
The best workaround for me was to crank the AC blower up, which drowns out the noise. I know, that is a severe compromise, but it helped.
__________________
Reply With Quote
  #34  
Old 05-26-2011, 07:17 PM
RageOfFury's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Feb 2011
Location: Ottawa, Canada
Posts: 1,371
Thanks: 97
Thanked 26 Times in 24 Posts
Rep Power: 11170
RageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond reputeRageOfFury has a reputation beyond repute
Re: V6 High Pitched Sound

I did some testing on mine with the A/C and no odd noise or high pitched sound whatsoever. Listened inside and outside the vehicle. Even had my gf listen. Everything sounds fine. Mine was built in August 2010 if that means anything.
__________________
2011 WK2 Laredo E V6 4x4
Reply With Quote
  #35  
Old 05-26-2011, 07:52 PM
Technosavant's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Jul 2010
Location: STL, MO area
Posts: 1,282
Thanks: 0
Thanked 3 Times in 2 Posts
Rep Power: 2818
Technosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond repute
Re: V6 High Pitched Sound

Quote:
Originally Posted by RageOfFury View Post
I did some testing on mine with the A/C and no odd noise or high pitched sound whatsoever. Listened inside and outside the vehicle. Even had my gf listen. Everything sounds fine. Mine was built in August 2010 if that means anything.
I doubt it's on every single one... they'd have noticed long before now.

I'm not sure what is causing the sound, but if I had to guess, it it either the compressor itself or something that is in the refrigerant loop.
__________________
Reply With Quote
  #36  
Old 06-03-2011, 10:17 AM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: Mar 2011
Posts: 15
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1242
krpatrick is on a distinguished road
Re: V6 High Pitched Sound

So, I had my GC in for its first oil change on Tuesday and left it with the dealer all day so they could look at the A/C problem. I didn't hear anything until about 4 pm, when they called to say it was ready. Their diagnosis of the A/C problem? - "Our technician didn't hear the noise". Since it occurs off and on the whole time the A/C is running, I'm sure it was happening while they had the vehicle.

This brings up an interesting question. The noise is so high-pitched, is it possible there are people that don't have the hearing range to hear it? I drive friends/family members/co-workers around all the time and none of them has ever said, "What's that high-pitched noise I hear?" Although, I've never thought to ask anyone if they're hearing it, too.

Anyway, the service manager contacted me today (probably because I told them I was dissatisifed with the service when Chrysler contacted me with a follow-up survey) and he wants another chance at diagnosing the problem. They want me to bring it back in next week when the shop foreman is back from vacation and can ride in the vehicle with me.

I'll keep you posted.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
new sound system hafalex Audio, Video, Navigation & Electronic Modifications 13 04-16-2010 07:40 AM
D/S rotor sound? Relwarc Performance Modifications 11 04-09-2010 10:24 PM
Premium Sound in 05 WK jcostri09 Audio, Video, Navigation & Electronic Modifications 10 10-16-2009 11:52 PM
Sound Dampening JUSToneJEEP Grand Cherokee - WK 6 07-21-2009 06:11 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:52 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community