Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #73  
Old 11-02-2013, 07:54 PM
jacko15's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Feb 2013
Location: Pennsylvania's North Shore
Posts: 2,188
Thanks: 214
Thanked 171 Times in 136 Posts
Rep Power: 89689
jacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond repute
Re: Vibration in the 2014 grand cherokee summit

I've got a couple thousand highway miles on mine, and it's been rock solid. I've got power steering wheel adjustment and ORAII. No shimmy on any kind of highway surface. I think you're getting handed a line of BS. Try another dealer.
__________________

__________________
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty
Reply With Quote
  #74  
Old 11-02-2013, 07:56 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Vegas
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 410
Lsvwk2 is on a distinguished road
Re: Vibration in the 2014 grand cherokee summit

Thanks Jacko, I'll give it a whirl. Based on others it looked like it could be legitimate - are you thinking road force balance or some other fix?
__________________

__________________
Reply With Quote
  #75  
Old 11-02-2013, 09:42 PM
jacko15's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Feb 2013
Location: Pennsylvania's North Shore
Posts: 2,188
Thanks: 214
Thanked 171 Times in 136 Posts
Rep Power: 89689
jacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond repute
Re: Vibration in the 2014 grand cherokee summit

I've read somewhere on the forum that Hunter machines seemed to help people with shimmy problems. Lots of variables though. Tires and, or, wheels have been problematic in some cases. The problem does exist, but I don't believe it's widespread, or unresolvable.
__________________
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty
Reply With Quote
  #76  
Old 11-03-2013, 04:44 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Vegas
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 410
Lsvwk2 is on a distinguished road
Update - had the tires road force balanced today and the shimmy is totally gone. Not a whisper of wobble from the steering wheel. Firestone said the front left was .5 off balance and the right was .75. The rears were both balanced fine. It is interesting that such a small amount of weight made such a big difference. All four tires' runout were fine. I can't imagine the problem coming back, provided the weights stay on!
__________________
Reply With Quote
  #77  
Old 11-03-2013, 04:51 PM
jacko15's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Feb 2013
Location: Pennsylvania's North Shore
Posts: 2,188
Thanks: 214
Thanked 171 Times in 136 Posts
Rep Power: 89689
jacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond repute
Re: Vibration in the 2014 grand cherokee summit

Glad to hear your problem is resolved.
__________________
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty
Reply With Quote
  #78  
Old 11-03-2013, 06:26 PM
BobsWK2's Avatar
Premium Member
 
Join Date: Aug 2010
Posts: 1,562
Thanks: 3
Thanked 28 Times in 25 Posts
Rep Power: 49670
BobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond repute
Re: Vibration in the 2014 grand cherokee summit

When road force balancing is done by a properly trained tech, the results can be amazing.
__________________
2014 Summit 4X4, V8
Reply With Quote
  #79  
Old 11-04-2013, 09:06 PM
vnbWK2's Avatar
Member
 
Join Date: Sep 2010
Posts: 417
Thanks: 4
Thanked 4 Times in 4 Posts
Rep Power: 1942
vnbWK2 is on a distinguished road
Quote:
Originally Posted by Lsvwk2 View Post
Update - had the tires road force balanced today and the shimmy is totally gone. Not a whisper of wobble from the steering wheel. Firestone said the front left was .5 off balance and the right was .75. The rears were both balanced fine. It is interesting that such a small amount of weight made such a big difference. All four tires' runout were fine. I can't imagine the problem coming back, provided the weights stay on!
Three Road Force balance attempts from my dealership and although better, the shimmy is still there. Next option is going to tire shop. What did Firestone charge you for the Road Force balance for all four tires?
__________________
2014 Limited 3.6L, Granite/Black

(O||||||||O)
Reply With Quote
  #80  
Old 11-04-2013, 11:03 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Vegas
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 410
Lsvwk2 is on a distinguished road
They were the cheapest of all the places I tried - both Goodyear and Ted Wiens (local Firestone shop, but not corporate) wanted $25 per tire. Firestone was $17 per tire.
__________________
Reply With Quote
  #81  
Old 11-04-2013, 11:42 PM
vnbWK2's Avatar
Member
 
Join Date: Sep 2010
Posts: 417
Thanks: 4
Thanked 4 Times in 4 Posts
Rep Power: 1942
vnbWK2 is on a distinguished road
I think $17 per tire is very good for a Road Force balance, as opposed to a regular balance machine.
__________________
2014 Limited 3.6L, Granite/Black

(O||||||||O)
Reply With Quote
  #82  
Old 11-05-2013, 10:39 AM
Member
My Jeep: 2014
 
Join Date: Nov 2013
Location: Cleveland, OH
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 418
chinny12 is on a distinguished road
Re: Vibration in the 2014 grand cherokee summit

Quote:
Originally Posted by Lsvwk2 View Post
Hi, I'm new to the GC. Picked up a 14 Overland, V-6, 4x4 w/OR pkg two weeks ago. The first time I drove it on the highway (it was located and the test drive was around the block, non-highway) the steering shimmied severely at 66 mph. As I troubleshot the issue over the last week it seemed to be confined to around 61-71 mph and is exacerbated by off-camber highways and when the surface changes (concrete to asphalt/groove to non-groove/general bumps). I made an appointment with the dealer for this morning, dropped off the car and was called after 20'! The mechanic had taken the car for a ride, verified the shimmy, and said there was nothing they could do. 'The problem is known by Chrysler, they are working on a fix, there is no fix yet. It is because of the telepathic steering and affects all 14s with power steering wheel adjustment.' I asked the service manager when I picked it up if I should call Chrysler and he said they'd send a post card when they have a fix. Seems sketchy. I plan to contact customer support at Chrysler and open one of these star cases. My Jeep was built in June. I am shocked that this sucker vibrates like it does. I love the car in every other way. Be a shame to lemon law it.
First post... Unfortunately I had to find this site via a search for what would cause the vibration issues in the steering as my dealer, Spitzer Jeep (Cleveland, OH) is a joke.

I'm in exactly the same situation as you. I purchased my car on 10/7/13. It's been to the dealer 4 times for the same issue. The first time was the day after I bought it. They stated the wheels were out of balance, which "they corrected". However, when I left the dealer, hopped on the highway, it was exactly the same vibration as it had before. While you can at least get the dealer to verify or acknowledge the issue exists, mine tells me that "we cannot duplicate the issue", every time I take it there, which I believe may get them away from the Lemon Law? I've tried to setup times where the Service Manager will go for a ride with me so I can show them it's still there, they are not returning my calls. For the record, yes, I've been nice about this the entire time, so it's not "customer anger" causing them to not return the calls.

I have a call out to my attorney to start looking into this. I replaced a 2007 Ford Edge with 120k+ miles and a smoother ride than this $44k+ car. It's a damn shame it has to go to this.

Hope everything goes well for you!
__________________
Reply With Quote
  #83  
Old 11-05-2013, 10:49 AM
Member
 
Join Date: Jun 2013
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 531
BRETHOKKANEN is on a distinguished road
Re: Vibration in the 2014 grand cherokee summit

I too went thru all this on my 2014 Overland. I put on a set of Bridgestone tires and the steering wheel is rock solid...........
__________________
Reply With Quote
  #84  
Old 11-05-2013, 10:59 AM
Member
My Jeep: 2014
 
Join Date: Nov 2013
Location: Cleveland, OH
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 418
chinny12 is on a distinguished road
Re: Vibration in the 2014 grand cherokee summit

Quote:
Originally Posted by BRETHOKKANEN View Post
I too went thru all this on my 2014 Overland. I put on a set of Bridgestone tires and the steering wheel is rock solid...........
Did you personally purchase the tires or did the dealer do it at no cost?
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Summit :: 2014 Jeep Grand Cherokee Summit Pateray64 Member Garage Discussions 2 07-11-2013 09:39 PM
GRAND CHEROKEE SUMMIT :: 2014 Jeep SUMMIT bkennedy7 Member Garage Discussions 2 07-11-2013 07:41 PM
Grand Cherokee Summit :: 2014 Jeep Grand Cherokee libby2cm Member Garage Discussions 1 04-11-2013 01:14 PM
Summit :: 2014 Jeep Grand Cherokee Summit MajorTom Member Garage Discussions 1 04-01-2013 07:33 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 05:39 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.